SS ‑ Social Media Auto Post AI
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Thank you for the five stars. If there's anything you'd like your posts for Simply Devine Gifts and Decor to do differently, message us from the chat in the app and we'll help.
Great app. I use the automations and absolutely love it. Always a quick response. If there are any issues they are quickly resolved. Highly recommend.
Thank you for the five stars, and for three months with us. If there's anything you'd like your posts to do for Forever a Flower Girl, message us from the chat in the app and we'll take a look.
If you like apps that won't reply to support questions then this is the app for you! Don't waste your money. UPDATE: I originally left this review because I contacted support twice and never received a response in my inbox or spam folder. After posting my review, the company contacted me and provided screenshots showing that they had actually responded to my support requests through their support system. For some reason, those responses were never delivered to me. Based on that information, I was prepared to update my original review because it appeared to be an email delivery issue rather than support simply ignoring my requests. The company then apologized and offered me a full refund for my last month. However, in a subsequent email, I was told that the representative needed to show their manager that my review had either been removed or updated to 5 stars, and that they would ensure my refund was “processed on priority.” I am uncomfortable being asked to remove a review or change it specifically to 5 stars in connection with the processing of a refund. I was willing to revise my review based on the new information they provided, but I believe a customer should be free to leave an honest rating based on their complete experience. I have therefore updated this review to include the full circumstances so that other customers can make their own decision.
We’re genuinely sorry you had this experience. We never wanted you to feel that your support requests were being ignored. For clarity, you first contacted us on August 26, and we replied within 3 hours. You contacted us again on August 27, and we replied within 20 minutes. Both replies were successfully sent, and we shared the delivery records with you. Unfortunately, they didn’t reach your inbox, so we also tried calling, left a voicemail, and contacted another email listed on your website. We’re sorry this communication issue happened. Now regarding the refund, it was never offered in exchange for changing or removing your review. We offered it because we wanted to make things right and asked if there was anything about the app you were unhappy with. At that point, you had automations run that published 63 posts across different social media platforms in around 20 days including maximum usage of AI caption credits, but we hadn’t received any specific concern about the app itself for the refund. The original support issue had been resolved by us providing you proof of email delivery, but the review discussion continued around the refund. The refund was never the condition. We simply wanted to understand your experience and make things right.
Dump Zeely. This app is amazing 3 clicks and I had 3 posts done
Social Scheduler is an excellent Shopify social media automation app. The Shopify integration, product tagging, AI Reels, and multi-account management work perfectly. What impressed me the most was the outstanding customer support. The team quickly enabled Japanese AI captions and Japanese AI Reel voiceovers for my account within hours. Thank you, Sophia and the development team. Highly recommended!
I originally gave this app a lower review...however I ended up coming back to it because it does what i need it to do after all
We’re sorry to hear about your experience. We offer live chat support where you can reach out to us with the concerns. We’ve already reached out to you via email and other channels to address your concerns. Please revert back when you get a chance so we can assist you and review your case further. We’re always happy to help and will do our best to resolve this for you.
Brilliant
Thank you for the review! We're really happy to hear that you're enjoying the app. If you ever need any help or have questions in the future, feel free to reach out anytime. Wishing Team The Crestory in the United Kingdom continued success and growth! 🚀
Love this app, it easy to use and works behind the scenes with no hiccups
Thank you so much for the great review! We're glad to hear the app has been easy to use and running smoothly for you. That’s exactly what we aim for. If you ever need help or have any questions, feel free to reach out. Wishing Team Mario's Choice LLC in the United States continued success and growth! 🚀
Thank you for the review! We're really happy to know you're using the app. If you ever need any help or have questions while using it, feel free to reach out anytime. Wishing Team TinyGlow & Co in Slovakia continued success and growth! 🚀
Ich denke ich habe genau das Richtige für mich gefunden; einfache Installation, klasse Support (Antwort nach 30min und DIE wissen was sie tun!), überschaubare Kosten und viel viel Zeitersparnis.
vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu schreiben 😊 Wir freuen uns sehr zu hören, dass Sie unsere App als nützlich und zeitsparend empfinden. Ihr Feedback motiviert unser Team, weiterhin unser Bestes zu geben. Wenn Sie jemals Unterstützung benötigen, können Sie sich jederzeit gerne an uns wenden — wir helfen Ihnen immer gerne weiter. Wir wünschen dem Team UNISEX HEELS weiterhin viel Erfolg für Ihr Geschäft in Deutschland!
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