All reviews

Rating Breakdown

  • 5
    89% (132 ratings)
  • 4
    7% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2024

Nice app and excellent service!!

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review. Happy to help you.

5 / 5 Share

July 2, 2024

Great support over the years, especially most recently from Oky Sabeni who helped me through a confusing problem (a problem of my own making lol). Aside from all that, the app just works great and I suggest any brand start ASAP with UGC. It makes a big difference and pays off big.

Using app

Almost 8 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the kind words! It was my pleasure to help you. Yea, Instagram integration can be a scary mess, but we're always here to help.

5 / 5 Share

May 2, 2024

Absolutely amazing app with all features I was looking for, you can show your insta photos for every product, upload your own photos and also link instagram gallery to products. This is the best app and I am truly happy I found it. Also best customer service and thank you for developing Social Photos, I wish more businesses get to know about it and install.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is my absolute pleasure to help you. Please let me know if I can further help in any way.

5 / 5 Share

Aug. 7, 2023

They went above and beyond to help us customize some things we wanted changed. Fast responses and truly helpful. They could have just said that isn't a feature and moved on, but they wanted to help and got it done. Hard to find these days and it's appreciated on our end

Using app

3 months

Total reviews

9

Average rating

4.3

Developer Reply

Aww, thank you for such kinda words! We really appreciate it, and it's such a pleasure to work with you!

5 / 5 Share

July 24, 2023

Wonderful experience!! They went above and beyond to implement one of our suggestions that helps our store tremendously. Thank you!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It was such a pleasure to help you.

5 / 5 Share

June 7, 2023

Riley was really helpful and responsive, and addressed any questions I had! The questions I had were always answered quickly.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It was my pleasure to help you.

5 / 5 Share

May 9, 2023

This app works exactly as we need it to and is easy to maintain, and Riley was a great help in addressing any issues.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. It was my pleasure to help you.

5 / 5 Share

Feb. 8, 2023

This is an amazing app! Riley was super helpful and could not have been better to work with and we are very excited to have this up on our site. :) 100% recommend

Store

Beserk

Using app

Over 1 year

Total reviews

17

Average rating

4.9

Developer Reply

Thank you so much for the review. It was my pleasure to help you.

5 / 5 Share

Dec. 30, 2022

Brilliant experiance using Socialphotos, really enhances our product pages and UGC we can display throughout our website would highly recommend to any store wanting to increase their UGC. Support has been brilliant, very quick to respond and sort out any small issues we had or questions regarding how to use certain features.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It was my pleasure to help you.

5 / 5 Share

Jan. 12, 2024

Riley Owen was fantastic and helped us with any changes we wanted when using Socialphotos. Would highly recommend. We have also recently had help again from Oky Sabeni who was also amazing with implementing changes to our website via the app. Super efficient!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It was a pleasure working with you.

5 / 5 Share

Oct. 18, 2022

When I first downloaded this plugin, there were a lot of operations that I didn't understand, but the customer service of socialphotos responded enthusiastically to my questions and helped me a lot.

Using app

1 day

Total reviews

6

Average rating

4.3

Developer Reply

Thank you very much. It was my pleasure to help you. I'm glad we can find a working solution for you.

5 / 5 Share

Sept. 6, 2022

Riley was extremely helpful in assisting in making some customizations to my store. I tried a hand at it and realized i'm no developer. But Riley was able to jump in and tackle the issue in record time. A small issue was resolved right away by Riley. Thank you for the amazing service :)

Using app

11 months

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for the kind words. It was my pleasure to help you.

5 / 5 Share

Aug. 24, 2022

Simple and works well. Does exactly what I needed - Sharing tagged / mentioned instagram posts on my website. Customer service is very responsive and helpful.

Store

Teawala

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words. It was a pleasure working with you.

5 / 5 Share

Aug. 10, 2022

Simple and efficient. Focused on Instagram and direct user web uploads. Excellent reactive customer service. The App did not impact our page load and works well also on mobile. A real positive addition to our site experience.

Store

ICOONA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and the feedback. It was my pleasure to work with you.

5 / 5 Share

July 15, 2022

App works great! Just what we were looking for. And when we needed some minor assitance with install they were incredibly helpful and quick to respond.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It was my pleasure to help you.

5 / 5 Share

May 3, 2022

Works well, I use it regularly. They even added a feature at my request. They seem nice. Been using it for years actually

Using app

Over 6 years

Total reviews

5

Average rating

2.6

Developer Reply

Thank you so much for using Socialphotos since 2015! We appreciate your support and it's been such a pleasure. Please feel free to reach out for any further feedback as we continue to improve the product.

5 / 5 Share

May 2, 2022

great support with fast response. can't ask for more. Riley was efficient and helped to troubleshoot any issues

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words. Please free to reach out for any help.

5 / 5 Share

March 9, 2022

Amazing system and customer service that was attentive to me and guided me to use the system. Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the kind words. Happy to help!

5 / 5 Share

Dec. 14, 2021

Shopify is good tool to use and it helps us very well. Also it is easy to get help when needed thanks to the staff

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much. Glad that you find Socialphotos valuable. It has been my pleasure to work with you. Please reach out anytime again.

5 / 5 Share

Dec. 9, 2021

Easy to use, works perfectly and customer support went above and beyond to make some customizations for us.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! It was a pleasure to help you!