Social Photos ‑ Instagram UGC
UGC From Instagram and Direct Uploads For Social Proof
Rating
4.8
feedback
147
chart
#2,584
All reviews
Rating Breakdown
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April 28, 2021
This app has been great so far! Two times now we have reached out to support and they have been prompt and very helpful! (Some of the better support I have experienced). This is a great way to collect customer photos. I would only change two things: customization of the submission pop-up to have custom fields and customization of the pop of photos (especially to include both the caption and tagged products). But even without these, I have been able to get great use out of this app - especially for the price!
Thank you very much. It was a pleasure working with you. Thank you also for the feedback. We take it very seriously and always look into improving our product.
April 7, 2021
We recently started using this app and so far it is exactly what we were looking for! Very easy user interface and quick, helpful customer service makes this app easy to use. We love the instagram integration and being able to sort through our tagged photos!
Thank you so much. It has been a pleasure working with you. Also, thank you for the feedback. We are always looking for ways to improve out product.
April 6, 2021
We only start using this app recently, but it looks really helpful so far. Good customer support, they answer very quickly and with full information.
Thank you and it was a pleasure to help you. Please feel free to reach out for anything.
March 16, 2021
Very useful app for me to display Instagram ugc. Had a query and team were very quick to respond with great support. Thank you
You are very welcome and happy to help! Please reach out if I can further help in any way.
Feb. 23, 2021
This app is simple and easy to use! We are able to tag all the photos from our Instagram feed and have them pushed to our PDP's and homepage. When there is an issue they are quick and helpful to resolve! I would definitely recommend this app.
Thank you for your review. It was a pleasure to help you! - Riley
Dec. 17, 2020
Great support - responsive to email and quick to help with custom placement! Easy to use- highly recommend
Thank you and very happy to help!
Dec. 2, 2020
Love this app! Easy to use and creates great social proof for our products. Would highly recommend to increase your store conversion rate.
Thank you! It was a pleasure working with you to help grow your business. Please reach out if I can help further.
Dec. 2, 2020
really good app and easy to install. photos look good on my product pages and help with conversions. support is exceptional if you need any help or assistance. thanks team.
Thank you for the kind words! It was my pleasure to help. Please reach out if I can help in any way.
Aug. 6, 2019
The app is very simple to setup and use. Great way to generate more interest in products and website. Max from support team has been more than helpful and knowledgeable. Very professional. Great app overall. Would highly recommend.
Aug. 2, 2019
What the app description should say is that this feature is limited to showing only the last 30 #hashtags you select. As a designer brand, we #hashtag our own photos when we post, so our own images get mixed with customer images - the majority being our own. That being said, if only the last 30 show up, hundreds of customer images previously posted do not appear for us to tag with our products. So, unless those customers randomly decide to submit their photos directly, we lost out on being able to share those older images via this app. Pretty simple and easy to use. Would be nice if the email notification worked. We have not received any emails to notify us if someone submitted a photo via the site or if a new image appeared on our #hashtag.
May 10, 2019
Great app overall, and good support team. I definitely recommend it for shop owners who have product with strong visual appeal (like home decor).
Feb. 11, 2019
We switched to this amazing app after using a competitor's that was running us about 6x the cost of SocialPhotos. Not only does SocialPhotos perform equally as well, but the backend is laid out really well and the customer service we've experienced while integrating this is just above and beyond. We love you guys, thanks!
Jan. 15, 2019
Superb app to show off our products with user-generated content. Works like magic! Highly suggested.
Dec. 29, 2018
Total garbage. You actually have to pay $50 a month for this service. Unless I'm mistaken it only works well with very established stores/brands.
Dec. 14, 2018
I can't get this app working, I can't make a hashtag, don't know why? I have tried everything and I don't work
Jan. 4, 2022
Update: we kept the app and I'm glad we did. They've made improvements to some features and their customer service is amazing. Respond really quickly and are very helpful. I think the only reason it's not a 5 star is just how it can be a little clunky in the backend when tagging multiple products and going back and forth between an individual post and the main page of posts, but other than that I recommend it.
Sept. 7, 2018
Just got my 30 day free trial - App has been super glitchy, not allowing customers to submit via website, does not allow for pics where we are tagged to be pulled into the hashtag. Reached out 4+ times and have not heard back. Will be deleting if things do not get better before my trial is over, and finding a better app for my needs.
Aug. 1, 2018
I love this app! I love Socialphotos! It's so easy to use. I have not had any issues. Updates are always a good thing and don't cause issues with anything else.
May 14, 2018
Absolute disgrace. The fact we've been paying $50 a month for the last 11 months and they can't be bothered to reply to our emails is contemptuous.