All reviews

Rating Breakdown

  • 5
    89% (132 ratings)
  • 4
    7% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2016

Socialphotos team are beyond amazing. They are an absolute pleasure to work with, responsive and went above and beyond to make sure I was happy with Socialphotos. Many companies can learn a thing or two about great customer service from these guys. Socialphotos is absolutely fantastic. We tried other apps and none seamlessly integrated with Shopify like Socialphotos, which is critical for a great user experience. Socialphotos is like magic and we could not be happier. In fact, we could not launch our store without it. I recommend this app and the people behind it as highly as any customer could ever recommend anyone.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2016

This has been a great tool to help our customers feel like they are a part of our community rather than just customers. They can tag their photos and see them featured on our website. The app developers have been very responsive to any questions we've had too. The app keeps getting better and better.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2016

We've been using Socialphotos for a while now and we couldn't be more pleased. Their support team has done everything they can to help us and we love the new features. With the call to action buttons on our front page we have seen an increase in sales.

Using app

About 4 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Feb. 25, 2016

For slow understanding person like myself, it was very helpful to have the staff online all the time. They helped me so much and now i can enjoy the benefits of this great app. It's exactly what i was looking for. With adjusments of my own iv'e created a great insta gallery, and even upgraded it so my customers can buy easily! check it on my web- www.hotcrown.com

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 15, 2016

Excellent follow up and help

Using app

5 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Feb. 9, 2016

Wonderful app! Has been exactly what expected - easy to use, looks great on our site and quick & helpful customer service.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2016

Great app, very easy to customize and the team is always super responsive when I have any issues, questions or suggestions! I've suggested some ways to make the app better and they have been taking them into account which really means a lot to me!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2016

This app has always been great, but the recent changes and updates are absolutely fantastic! One day out of nowhere I had the ability to tag products in customer submitted photos and it automatically makes a nifty "Buy It" icon when you hover over the photo. I love this feature! Any time I've had a question the customer service has been extremely responsive and helpful and you don't find that kind of support with a lot of other applications out there. Great job, guys!!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2016

Max delivered great support and helped me resolve my issue immediately. Great product, thanks guys.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2016

Max was awesome!! I'm a technical dunce. eCommerce for dummies is higher education that I'm not qualified for Max basically clicked glorious customer photos onto my website in a very short time. .I don't have time to create site content. Fortunate for me that customers have all the content I need. Max put some sparkle into our site. Thank you very much! Lava Lava LOVE it!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2016

amazing app. UNBELIEVABLE support. it does exactly what it says it does, and if you want it to do something a little differently, just email Max. I am supremely impressed.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2015

The level on granular control and customisation is amazing, only topped by the fast and helpful customer support. Exactly what I was looking for and more, can't recommend this enough.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2016

Researched many sites, and tested out several different apps. This is definitely the best I believe! There are many companies provide this kind of app out there, but charge a lot. However, finally I am glad to find Socialphotos provides the same function, but at an affordable cost, especially for small businesses! Got the Advanced plan for my site. The app is easy to install and manage, and occasionally for some reason, I still reached out to Max for tech support. My questions were always solved quickly.

Store

Arissia

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2015

I love this app. I love how easy it is for me to showcase my customer's images http://tabbyjames.com/products/catnip-gift-set I ran an instagram contest, and I was able to pull a particular hashtag and embed it into my blog post. For any tech issues, they were usually resolved within 24 hours.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2015

Best support and one of the coolest apps in the world. Max is amazing and helped us through the entire set up process with ease. I highly recommend this app!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2015

Update: Worked with Max @Socialphotosapp to resolve the issue. bumping the rating to 5/5 now. ------- Great app to bring your Instagram photos to you store. However, there seems to be a significant delay in some of the Instagram photos showing up on our site. I wish it refreshed the feed faster.

Using app

3 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 11, 2015

Fantastic and even better support. You cant beat "social currency" and this takes it too the bank

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2015

We are happy with this app. Easy to install and very professional looking.

Using app

6 months

Total reviews

7

Average rating

5.0

2 / 5 Share

Oct. 22, 2015

Update: I have reached out to Socialphotos about a concern that there is no option to resynchronize my newly added product into the dashboard. After over a week I haven't received a reply or update on the problem. <------------------------------------------------------------------------------------> We're loving Socialphotos! The integration and dashboard is extremely easy and user friendly and the website seems to be improving more and more every day. We're only mid-way into our trial session but we are definitely planning on using the app for a very long time to come! Keep up the great work!!!

Using app

28 days

Total reviews

1

Average rating

2.0

4 / 5 Share

Sept. 22, 2015

Great app and wonderful customer service!

Using app

Over 4 years

Total reviews

1

Average rating

4.0