Snowball: Affiliate Marketing
Scale your influencer, affiliate, and referral marketing
Rating
4.6
feedback
173
chart
#1,137
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
6%
-
Less than a month
23%
-
Less than a year
63%
-
More than a year
4%
Reviews Summary
The reviews for Social Snowball are a mix of positive and negative feedback. Positive aspects include excellent customer service, helpful and responsive support team members like Mals, Mirna, Tara, and others, user-friendly platform, ease of onboarding, and effective affiliate program management. Customers appreciate the quick responses, thorough explanations, and proactive resolution of issues by the support team. On the other hand, negative feedback includes concerns about scammers abusing the system, poor customer service in some cases, high pricing, payment issues in certain regions, and challenges with initial setup and integration with other platforms like Klaviyo. Despite some drawbacks, many users find Social Snowball to be a valuable tool for affiliate marketing and influencer programs.
Highlights
Review RSS Feed
All reviews
Sept. 23, 2025
Honestly it was a good app until we got flooded with scammers abusing the system. We have been threatened multiple times that they will create fake trustpilot reviews and use bots to spam our socials. I reached out to social snowball on assistance and some guidance on how to deal with the scammers, unfortunately they weren't of any help. Very disappointed.
Sept. 3, 2025
Social Snowball has been incredibly helpful in getting our affiliate program up and running, and we’ve been very happy with the platform and results so far! Katie and her team have been amazing — friendly, professional, and so supportive throughout the entire process. I was truly impressed by the level of care and support she provided. 10/10 would recommend!
Aug. 28, 2025
The customer service is quite poor - borderline making the platform unusable, as it does have a few issues. They dont man the chat or respond to the support@ email address. Even once you are a paying customer and they send you an invite to schedule a meeting with a CSM via Hubspot, no meeting actually gets booked. So you are just wasting your time contacting them. I had high hopes for the platform, so i am hoping they will fix this up, but so far it is about as bad as it can be for a SaaS provider.
Aug. 19, 2025
I don’t know where I would be without Tara! She saved my affiliate program which kinda saved my life. For weeks I was struggling to figure out what was wrong with the Payout feature and just couldn’t get it to work. Then Tara stepped in and set everything up properly so that all of the features work and she explained it all in the most thorough way possible. I really appreciate it!! Now my program is running smoothly and I’m ready to take it to the next level. Thanks so much Tara!! I'm not sure what Social Snowball is paying you, but you deserve a raise!
April 22, 2025
Very user friendly! Onboarding is a breeze and the Customer Service is amazing!
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