Snowball: Affiliate Marketing for Shopify

Snowball: Affiliate Marketing

Scale your influencer, affiliate, and referral marketing

Rating

4.5

feedback

187

Reviews

chart

#679

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    6%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    7%

Reviews Summary

The reviews for the Social Snowball Shopify App are mostly positive, highlighting the ease of use, helpful customer service, and effectiveness in managing affiliate programs. Users appreciate the user-friendly interface, quick response times from the support team, and the platform's ability to streamline affiliate marketing efforts. Positive themes include excellent customer service, user-friendly interface, and efficient affiliate program management. However, there are a few negative reviews mentioning issues with customer support response times, tagging errors, and challenges with onboarding and setup.

Highlights

Excellent customer service and support
User-friendly interface
Efficient affiliate program management
Challenges with onboarding and setup
Tagging errors and issues

Rating Breakdown

  • 5
    90% (168 ratings)
  • 4
    4% (7 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 99% (183)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 13, 2026

We are very happy with Social Snowball! The app is easy to use, works seamlessly, and their support team is always responsive and helpful. Highly satisfied with both the platform and their service!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

4 / 5 Share

Feb. 5, 2026

Customer Support very helpful - We've used the tool for many months :)

Store

Bonjour

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Jan. 30, 2026

Snowball makes tiered affiliate marketing easy for our small, scrappy team—and their team's customer service is top notch whenever we have a question or run into a glitch

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 22, 2026

Terrible customer support - I paid $249 and couldn't even access the platform as I was stuck on onboarding. They would reply once per day and then wouldn't reply for another 24 hours. Furthermore, you need to book a call with them for which I now have to wait 4 full days to attend before my account is "unlocked". Absolutely horrendous experience and the worst I've seen from any SaaS.

Using app

About 19 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 22, 2026

We’ve had a really solid experience using Social Snowball for Quinton. The platform makes it genuinely easy to turn happy customers (and ambassadors) into affiliates without adding friction to the purchase journey, and the automations save our team a ton of time. What we’ve loved most is how clean the setup is, how well it tracks referrals, and how straightforward it is for creators/customers to share their links and see results. The UI is simple, the reporting is clear, and it integrates smoothly into our Shopify workflow. If you’re looking for a proper affiliate/referral engine that feels modern (and not clunky), Social Snowball is a great choice. Highly recommended.

Store

Quinton

Using app

10 months

Total reviews

1

Average rating

5.0

All reviews

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