Snowball: Affiliate Marketing for Shopify

Snowball: Affiliate Marketing

Scale your influencer, affiliate, and referral marketing

Rating

4.5

feedback

182

Reviews

chart

#1,311

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    6%
  • Less than a month
    21%
  • Less than a year
    62%
  • More than a year
    6%

Reviews Summary

The reviews for Social Snowball are a mix of positive and negative feedback. Positive aspects include excellent customer support, helpful team members like Mals, Mirna, Tara, and Zohaib, user-friendly onboarding process, and continuous updates and new features. Customers appreciate the platform's ease of use, effectiveness in managing affiliate programs, and the dedication of the support team. However, some negative themes include issues with scammers abusing the system, poor customer service response times, high pricing for the features offered, and challenges with initial setup and integration with other platforms like Klaviyo. Despite the drawbacks, many users find Social Snowball to be a valuable tool for affiliate marketing.

Highlights

Excellent customer support and helpful team members like Mals, Mirna, Tara, and Zohaib
User-friendly onboarding process and continuous updates
Challenges with scammers abusing the system and poor customer service response times
High pricing for the features offered
Issues with initial setup and integration with other platforms like Klaviyo

Rating Breakdown

  • 5
    91% (166 ratings)
  • 4
    3% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 99% (180)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 22, 2026

Terrible customer support - I paid $249 and couldn't even access the platform as I was stuck on onboarding. They would reply once per day and then wouldn't reply for another 24 hours. Furthermore, you need to book a call with them for which I now have to wait 4 full days to attend before my account is "unlocked". Absolutely horrendous experience and the worst I've seen from any SaaS.

Using app

About 19 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 22, 2026

We’ve had a really solid experience using Social Snowball for Quinton. The platform makes it genuinely easy to turn happy customers (and ambassadors) into affiliates without adding friction to the purchase journey, and the automations save our team a ton of time. What we’ve loved most is how clean the setup is, how well it tracks referrals, and how straightforward it is for creators/customers to share their links and see results. The UI is simple, the reporting is clear, and it integrates smoothly into our Shopify workflow. If you’re looking for a proper affiliate/referral engine that feels modern (and not clunky), Social Snowball is a great choice. Highly recommended.

Store

Quinton

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Great experience. Tara has been helpful

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Very helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Their customer service is awesome! Very helpful!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

All reviews

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