Snowball: Affiliate Marketing
Automated Affiliate Programs, Referral Programs, & Ambassadors
Rating
4.8
feedback
216
chart
#660
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
72%
-
More than a year
12%
Reviews Summary
The reviews for the Snowball Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers appreciate the ease of use of the app, especially in setting up affiliate programs. The support team, particularly individuals like Mals and Ani, are praised for their responsiveness, knowledge, and willingness to go above and beyond to assist users. Users also mention the seamless onboarding process and the continuous updates and improvements made to the platform. However, there are a few negative reviews that mention challenges with setup complexity, delayed support responses, and issues with integrations like Klaviyo.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
This platform can be confusing at first but my Rep Zohaib was the most caring and genuine person I could have asked for. It seemed as though he really acres about the product and is going above and beyond of what I am asking to get set up and answer my questions.
Nov. 12, 2024
Great platform for Affiliate marketing with good segmenting, analytics and process to payment. Support is second to none with ongoing learnings and optimisations. Shoutout to Mals for her continued support on the account and implementing clear structure and process as well as helping scale our business by 10x
Nov. 11, 2024
Snowball has taken our Influencer programme to the next level. Very pleased with the help of customer service who is always available to help out with any questions.
Nov. 8, 2024
I was about to leave Snowball, before reaching out to Customer Service. I didn't think it was the right platform me and my company, but Mirna from customer service reached out, asked me my needs and wants, and helped me get Snowball dialed in for my companies needs. Saved themselves a customer! 10/10 service.
Nov. 6, 2024
We're very happy with Snowball, from the functionality to the wonderful support team!
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