All reviews

Rating Breakdown

  • 5
    91% (160 ratings)
  • 4
    3% (6 ratings)
  • 3
    3% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (173)
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1 / 5 Share

Sept. 23, 2025

Honestly it was a good app until we got flooded with scammers abusing the system. We have been threatened multiple times that they will create fake trustpilot reviews and use bots to spam our socials. I reached out to social snowball on assistance and some guidance on how to deal with the scammers, unfortunately they weren't of any help. Very disappointed.

Store

Hoveroo

Using app

About 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 28, 2025

The customer service is quite poor - borderline making the platform unusable, as it does have a few issues. They dont man the chat or respond to the support@ email address. Even once you are a paying customer and they send you an invite to schedule a meeting with a CSM via Hubspot, no meeting actually gets booked. So you are just wasting your time contacting them. I had high hopes for the platform, so i am hoping they will fix this up, but so far it is about as bad as it can be for a SaaS provider.

Using app

25 days

Total reviews

4

Average rating

4.0