Snowball: Affiliate Marketing for Shopify

Snowball: Affiliate Marketing

Scale your influencer, affiliate, and referral marketing

Rating

4.5

feedback

189

Reviews

chart

#722

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    5%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    9%

Reviews Summary

The reviews for the Social Snowball Shopify App are mostly positive, highlighting the ease of use, excellent customer service, and effectiveness in managing affiliate programs. Users appreciate the intuitive interface, quick responses from the support team, and the platform's ability to streamline affiliate marketing efforts. The customer service team, including individuals like Noah, Tara, Mirna, Mals, and Zohaib, is praised for being responsive, helpful, and going above and beyond to assist users with any issues or questions. Additionally, the app is commended for its user-friendly onboarding process and continuous updates to enhance functionality. However, there are a few negative reviews mentioning issues such as bugs, difficulties in canceling subscriptions, overcharging, and challenges with integration and setup, particularly with other platforms like Klaviyo.

Highlights

Positive reviews highlighting ease of use, excellent customer service, and effectiveness in managing affiliate programs
Praise for the responsive and helpful customer service team including Noah, Tara, Mirna, Mals, and Zohaib
Appreciation for the user-friendly onboarding process and continuous updates to enhance functionality
Negative reviews mentioning issues such as bugs, difficulties in canceling subscriptions, overcharging, and challenges with integration and setup
Mentions of specific features like intuitive interface, quick responses from support team, and platform's ability to streamline affiliate marketing efforts

Rating Breakdown

  • 5
    90% (170 ratings)
  • 4
    4% (8 ratings)
  • 3
    3% (5 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (185)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

May 1, 2026

Very frustrating experience, constantly uncovering bugs, lack of required features and over attribution. Very manual and time intensive

Using app

--

Total reviews

1

Average rating

2.0

1 / 5 Share

April 27, 2026

This app is terrible. I tried to delete the app and its still charging me monthly. Shopify tells you to get in touch with the app developer which we have and they haven't stopped charging us. BEWARE before you install!

Store

Sonrei

Using app

Over 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

April 25, 2026

I've been trying to disable a subscription, and it's impossible. Their terms of service say you can go on the subscription page to turn it off, and that's completely untrue. This is how they get your money.

Using app

9 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 9, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Using app

About 2 months

Total reviews

9

Average rating

5.0

All reviews

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