All reviews

Rating Breakdown

  • 5
    91% (160 ratings)
  • 4
    3% (6 ratings)
  • 3
    3% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (173)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2025

Social Snowball has been incredibly helpful in getting our affiliate program up and running, and we’ve been very happy with the platform and results so far! Katie and her team have been amazing — friendly, professional, and so supportive throughout the entire process. I was truly impressed by the level of care and support she provided. 10/10 would recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

I don’t know where I would be without Tara! She saved my affiliate program which kinda saved my life. For weeks I was struggling to figure out what was wrong with the Payout feature and just couldn’t get it to work. Then Tara stepped in and set everything up properly so that all of the features work and she explained it all in the most thorough way possible. I really appreciate it!! Now my program is running smoothly and I’m ready to take it to the next level. Thanks so much Tara!! I'm not sure what Social Snowball is paying you, but you deserve a raise!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Very user friendly! Onboarding is a breeze and the Customer Service is amazing!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Mirna and the team are incredibly helpful with answering questions and making sure our company fully understands how to get the most out of Social Snowball. The system itself is straightforward, and they’re consistently rolling out new features.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

We had an issue. Social Snowball was proactive in resolving it - doing the right thing for the customer. We look forward to using the platform again.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 25, 2025

So far, so great! Awesome support during onboarding and setup. I'll write another review once we've lived with it a bit. I expect it to be fabulous.

Using app

7 days

Total reviews

7

Average rating

4.6

5 / 5 Share

March 5, 2025

Amazing help

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Fast and got the job done!

Store

RedVive

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Great to work with, quick to respond and help if needed. Continually updating and adding to the product

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

The chat team has been very helpful, very responsive! Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

The chat team is so helpful and responsive. We really appreciate their support! Special mention to Duaas.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Been great and helpful! + the best customer service :D

Store

Vayose

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Mirna on Customer Care was so helpful and took the time to answer all my follow up questions. She also arrange a 1-2-1 call with the team to clarify my questions. Thank you!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Mirna was really helpful with our questions.

Store

Elliosa

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

We’ve been using Social Snowball for a few weeks, and I’m impressed! It's intuitive and makes managing affiliate campaigns incredibly easy. The support team is quick to respond if you need help. It’s perfect for growing businesses that want to scale their affiliate marketing efforts efficiently. Highly recommend it!

Store

vibi+

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

We ran into some technical issues and our account manager Mals looped in Ani from their dev team who jumped on a call in the evening and helped resolve all of the issues plus more, and we did a follow up call the next day to ensure all was set up and running smoothly again. Super company and support!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

This platform can be confusing at first but my Rep Zohaib was the most caring and genuine person I could have asked for. It seemed as though he really acres about the product and is going above and beyond of what I am asking to get set up and answer my questions.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great platform for Affiliate marketing with good segmenting, analytics and process to payment. Support is second to none with ongoing learnings and optimisations. Shoutout to Mals for her continued support on the account and implementing clear structure and process as well as helping scale our business by 10x

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Snowball has taken our Influencer programme to the next level. Very pleased with the help of customer service who is always available to help out with any questions.

Using app

24 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

I was about to leave Snowball, before reaching out to Customer Service. I didn't think it was the right platform me and my company, but Mirna from customer service reached out, asked me my needs and wants, and helped me get Snowball dialed in for my companies needs. Saved themselves a customer! 10/10 service.

Using app

About 2 months

Total reviews

1

Average rating

5.0