All reviews

Rating Breakdown

  • 5
    90% (70 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 100% (76)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2022

I have been using this app for almost a year. I love it because I go live on Facebook and have a Shopify website. I don’t have to worry about double selling items because when I seek it on my Facebook live. The app will update my inventory on my website.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

This app has turned my invoicing process into a breeze. In the past I would hand invoice customers. SoldLive does all of the heavy lifting for me. My customers also love the app and its ease of ordering as well as having more control over their purchasing experience. Customer service, Joe, has been top notch. I would definitely recommend SoldLive for your live sales business.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Really great app and the support has been fantastic. You feel like you have a partner helping your business.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

What do you like best? This app is easy to navigate. Simple to set up and any issues we have, Joe is quickly to respond. Highly recommend buying the scanner. It will change your life!!! Saves time and energy which makes your lives run so much smoother. We've been using this APP for 9 months and it's the perfect addition to my store, customers love it as well- So much that they have nicknamed the system "Robo Roots". Customer service on their end is exceptional, always head of the game and looking to improve. Very satisfied and highly recommended. The features are always updating to satisfy everyone's needs. What do you dislike? Any issues that we've had, Joe has found a way to fix it. The only set back is our customers can't shop our live and the website at the same time with the same cart. If you're hesitant about this APP, don't be. DOWNLOAD NOW.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

This has been a game changer for my business! Zero invoicing needed!! Super easy for the seller and the customers. Joe is incredibly helpful while launching and making sure everything works. He is always open to feedback. This is a must have app!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

We have tried several apps for selling on FB. This has been the best one we have tried. Their pricing is affordable for smaller boutiques! The overlays are professional and the dashboard is easy to manage. They are open to suggestions for improvements and cannot wait to see what else they can do! If we have had any issues, they have been very responsive to fix! We are so happy to have found this app!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2021

Boss Beauty Bling Accessories Very user friendly. Support is always available and ready to help. My customers comment, get a msg, their cart is started and they checkout after my live show. No more tedious individual invoicing. No more missing a sale because I didn't see a comment in my Facebook group. I have more organization with my inventory now and I'm able to see what my customers are buying. The app integrates with Shopify. I can do everything I need to do for my business all in one place. I am enjoying the ease of this app. It's a game changer for my small business.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

I would give this app 10 stars if I could!! It was so easy to get set up and ready for our Live Sale. Invoices were being paid before I was even done answering questions - and this use to take me days to read through every comment and manually send out invoices. This app is a game changer - now I have more time to spend creating new product to have sales more often! Thank you Joe!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

Joe & the Comment Selling team is amazing! The most excellent customer service. Always prompt in helping resolve any questions or answers, and checks in to make sure everything is running smoothly. The app itself is fantastic! Very streamline, easy to use for both the retailer and the customer, which allows more interaction with your customers. Saves a massive amount of time invoicing, and keeps inventory counts up to date. The new live overlay for selling is another amazing feature that keeps the online/live shopping experience fun and simple!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

This app has been so helpful to me as a small business in aiding with live sales, I found the price afordable for smaller retailers and the help desk is very quick to respond with any questions Ive had! They also check in periodically to check in on the efficiency of their app. Give it a try! I'm glad I did!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2021

This app is so beneficial if you sell on Facebook live! It makes invoicing so easy and the support is always so helpful. This app is always improving and adding features. They listen when you voice your opinion and always try to help as quick as possible

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

Highly recommend this app for live selling! The automatic invoicing is smooth & I notice my customers pay sooner!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Love this app! There was a bit of a learning curve in terms of how my POS software integrated with Shopify and then the app...infact after the first 2 weeks I got frustrated and hastily said I wanted to cancel. Joe was awesome and helped me to trouble shoot. Weeks 3 and 4 have been amazing! I am so happy I stuck with it! This has saved me hours and hours of time doing manual invoices! Get it and stick with it. You will not be sorry!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2021

UPDATE 4/9/21: We were privileged to be a part of their BETA program for overlays and just did a live shopping broadcast last night using their new, very easy to use overlay functionality from our phone. Previously we were streaming through OBS with hi-res webcam (if you don't know what that is, it's not important), but not only is it so much easier using a smart phone, but we no longer struggle with the focus issues of a webcam. So-- if you're a retailer and not doing live shopping events, you really need to explore this great alternative sales channel that will add a new revenue stream that is too valuable to pass up. We just jumped in and we've been building a loyal audience with our weekly broadcasts. What we've found is not only are customers enjoying purchasing during the broadcasts, many customers become aware of the store by virtue of the fact that we do these broadcasts. Keeping your customers engaged is so important and this is just one more GREAT way to do that. Oh- and Joe/Lars have been absolutely awesome in both answering questions and being immediately responsive when needed. Love love love this tool! You will too! We just did our first FB Live event using this app and it went surprisingly well. We've considered Comment Sold as many of our retail colleagues have decided to use. As we are a Shopify store (both web and POS), sending customers to another platform as Comment Sold was not something we wanted to do. That's what's great about this app - it keeps everyone in the same ecosystem. From the customer side, it seems everything went smoothly. On our side, we had full transparency into carts as they were being built. What we discovered was that we could edit draft carts for the few customers who had problems (wrong variant, missing a product that wanted, etc.) The reminder messages to customers appears to have been effective as we only had one customer not follow through with checkout. Sold.as FB's fee is reasonable compared to Comment Sold and I've found their support to be very responsive and helpful. Mellow Monkey fully recommends this app to anyone looking to manage orders on Facebook Live. If you're not already doing FB Live shopping sessions, you're missing out on a nice revenue stream to complement your B&M and/or web business. Just jump in and give it a try! We did!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Updated review: I have been with SoldLive since seems like the beginning and I am absolutely blown away by them. They have continued to make improvements and I will say all of the improvements have made an impact on my business in a positive way. I love how it is connected to Shopify and my customers have no issue using this system. I am very happy with this app. Last week it worked like clockwork. I sold and believe it or not my customers paid in full by my 11 pm cut-off time. We had all items bagged and ready to pick up by 11 pm and I was home. Saves me time on invoicing and bagging items just for ppl to forget about invoice and not picking up items. Joe is always an email away to if you have any questions and is always super helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2020

I love this app! It works for both my live sales and my regular wall drops. My customers add multiple items to their carts through comments throughout the week across different posts. The app holds everything for them in their carts, and they check out at once for everything. So simple for them! And it saves me a bunch of time not having to make draft orders for comments and keeping track of who claimed what and then hunting people down to pay their invoices.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

This app has provided the ease my business needed. From auto populating tags, to the ease of customers commenting, and then being directed right to checkout has been great. I did have a learning curve when it came to adding products with multiple variations, but once I figured it out it has worked great.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

App was easy to setup and our customers love the convenience. We were doing live sales and manually processing every order before we found this. Saving our team lots of time and lots of hassle. If you are selling anything live on Facebook you should be using this app!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I am loving this app! It's saved me loads of time. I have heard from my customers that they love the checkout system. My favorite aspect is how all of my inventory is streamlined. I've used it for live sales, as well as for selling during my lives as I've created projects. It makes it so easy to tell customers how to get my products. In addition, it takes people TO my website, which often results in them purchasing additional items. The only thing I am sorry about is that I didn't find this app sooner!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I LOVE this app! Easy to set up, easy to use, customer love the convenience of being able to comment exactly what they want as well as pay there invoices as soon as the show is over! Thats one of my favorite features as well! I don’t have to go back and invoice everyone! I would recommend this app to anyone!!

Using app

About 1 month

Total reviews

1

Average rating

5.0