SoldLive: FB & IG Live Selling
Facebook and Instagram live selling made easy
Rating
4.5
feedback
127
chart
#3,306
All reviews
Rating Breakdown
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Aug. 17, 2020
This app was super easy to set up (and I am not techy at all!). It works extremely well for live sales and customers receive invoices within seconds. The first few sales I had my laptop up to verify customers were receiving the messages, and everything worked flawlessly. I love that customers can also claim and get an invoice right away from replays -- waking up to paid invoices is super cool! Reminders have also helped convert claims to sales, which is awesome! My customers have had a really easy time using the system, and they pay invoices before the live is done or right after I hop off. This means when I finish my live sale I can instantly start shipping instead of having to take an hour to send invoices. It would be really cool if there was a way to print a label for claiming to show during the live or if the claim info was visible on the screen when showing an item. Customers have struggled with typing everything exactly as needed in order to get the claim message (especially with 2 variants -- size and color). Customers will put a space or skip a space or type the size incorrectly. A visual cue would really help with this. I would also LOVE LOVE LOVE it if this app worked within Facebook Groups for both live sales and comment claiming from photos. Overall, I love this app! It's super easy to use and has helped streamline the live sales experience for both myself and my customers. Thanks so much!!
Aug. 11, 2020
This has been a game changer for the way I run my live sales! It has definitely been worth the money!
Aug. 7, 2020
Very easy to use! Makes your life so much easier! Joe is super attentive and helpful! Highly recommend!
Aug. 4, 2020
I ABSOLUTELY LOVE this app!!!! It was so easy to connect and begin using, and it has helped me increase my sales tremendously! I was looking for a way out of invoicing, and this was the perfect fix! Now I can obtain sales on my live shows, and well as my posted photos, easily! My customers love the app integration as well! Some of the great feedback includes.."I love how I don't have to register to begin shopping", "My cart was available right in my inbox, WOW!". Another plus is that there is in app assistance with very fast response. This app is a business changer!!
July 31, 2020
I LOVE this system. It is not cumbersome or complicated as some alternatives are; no synching inventory or having to deal with accounting/money in several places. Way easier for customers too!! I love that it keeps customers on my site and they don't have to agree to anything or sign up or anything like that. They are used to the ShopPay and checking out on my site, and this allows them to continue to do that. I have a brick and mortar too and this allows all my inventory to seamlessley synch, all my customer/income data to be in one place and that is just a beautiful thing! This is just so simple I'm excited to have found you. I look forward to the features coming!
Thanks for your review! Yes it doesn't make sense to adopt a separate shopping cart system along with a separate mobile app just to do your live sales. Our goal is to automate your current workflow, and not make you or your customers change existing behaviors. No Facebook jail ever with our app either :)
July 25, 2020
All in all, I just finished the shipping for this week and I was really pleased with how the whole thing worked. I have been sending out invoices for years, and it’s very hard to keep track of inventory when something is “sold” but not paid for. With the new system, everything is paid for and I can just resell things immediately on the website if they don’t sell live. I’m very happy with this. It’s something I’ve been dreaming about for years
Thanks for all your feedback (and patience!) these past few weeks as we've worked to improve the waitlist and checkout hold features for your live sales. Your feedback that this app is what you've "been dreaming about for years" brought a huge smile to the teams' face. I can't tell you how motivating that is to hear! ps. in addition to your live sales, it will also work on your regular posts too. I think you already know this, but any 'sold' comment on ANY of your FB posts will get properly invoiced by the app. So feel free to use it on your picture posts as well :)
July 14, 2020
So 1st of all...I literally was about to start selling using a different service that shall remain nameless but wanted 5% of my total sales in addition to the monthly fee. It took me HOURS to set that thing up and it was going to be EXTREMELY challenging to use with a heck of a lot of prep work. I'm a mother of 5...time is something I don't have. AND THEN I FOUND THIS APP! #GameChanger !!! So simple! So easy! So efficient! This is ABSOLUTELY the way to go! Not to mention the OUTSTANDING support! Every question (and there were lots), every concern was answered promptly. I am so grateful for this amazing tool! I was able to show/sell more jewelry & interact with my customers more than ever. Save more time & make more money. My customers are extremely pleased as well. No more waiting for an invoice. The process was seamless! I highly recommend this app!
Thanks for your review and spreading the word to other Paparazzi consultants. I think we now have as many jewelry live sellers as we do clothing boutiques thanks to you :) And thank you also for the testimonial that you privately emailed us. It was very touching, and we passed it around internally to motivate us to keep improving the app for entrepreneurs like yourself!
July 7, 2020
I love this app! I was looking for a live selling app that would integrate with shopify but not break the bank! This is the easiest thing to use & I've had no problems so far! Highly recommend! Not having to invoice after a live sale saves so much time!
Yes it doesn't make a lot of sense to have both Shopify and another shopping cart system that you have to pay an arm and leg for. I only recently learned how expensive the other system is :) Thanks for pointing out how easy our app is. Everyone is surprised when they realize comments start working on any post once their FB page is connected!
July 6, 2020
This app is becoming a game changer for me. Along with Shopify the integration of this app is helping us add sales and cut down on invoicing manually. It is saving me HOURS of time. We use it for our daily product drops on Facebook and during our FBLive sales. It's so easy and Joe is amazing to work with. I'm telling you it is a GAME CHANGER!!!
Thanks for your review, Sara. I'm so happy to hear we are saving your hours of invoicing after each of your lives. Also wanted to give you an update on your request. You can now have your folks comment with the variant inside the comment itself now (ex "sold #101 large") so that they don't get distracted from your live sale to answer a question about the size they want. Either "sold #101" or "sold #101 large" now work :)
July 6, 2020
This app has saved me hours of invoicing per week. It's well worth the cost, as I have been able to put those hours into other areas of my business and rediscover a little bit of work/life balance. I am so happy to have discovered an app that manages my Facebook live sale claims and syncs directly to shopify. I am a one person business trying to juggle every role, and Facebook Comment Selling has become my highly valued assistant I've been needing. In addition to that, the support has been fantastic. The developer is easy to reach, seeks out feedback on how to improve, what features to consider, and is very helpful. I would highly recommend you give this app a try.
So glad to hear the app is saving your multiple hours each week of manual invoicing. It's very meaningful to hear you describe it as a personal assistant who lets you have a little more work/life balance. Hearing that is very uplifting and makes us want to keep improving the app for you. Thank you for sharing this :) Feel free to send us feedback any time
June 13, 2020
I’ve only been using this app a short while but it’s soooo easy!! The support is amazing and everything syncs with Shopify! From the sizes, color, everything! Literally you just have to post in the tagged section and customers are ready to shop! I’m very happy I found this app!
Thanks for your review. I'm glad the app was super easy to set up for you. And we are so happy to serve boutiques like yours! Our goal is to save you hours of going through your FB comments to make draft orders and send out invoices. Let the app do all that manual back-end work for you while you focus on showing off your products to your audience :)
June 9, 2020
I have been running my boutique on Facebook for the last 4 years and have been trying to figure out ways to make it an easier checkout process, as well as not having to spend 10 hours a day invoicing my customers. This App is like an employee that can invoice for me all day, and now I have time to concentrate on other aspects of my business. The company is really great to work with and is constantly looking for ways to improve and help our business.
Thanks for the review Ashlin. You fit the ideal profile of who we want to serve with this app. Happy to jump on a zoom call anytime to get your feedback and input. As a former CommentSold user, I very much looking forward to working with you to make this app do exactly what you want. The Waitlist and Back-in-stock messages are ready for you now. And the checkout hold options will be ready for you tomorrow :)
June 3, 2020
This is the third or forth app I have used from this company and it does not disappoint. Finally a way for customers to quickly purchase an item from Facebook that works seemlessly with Shopify. I love how you do not need to do any other steps and there are no accounts to set up etc for the customers. Just a simple BUY ___ and it sends them a message! 100000% recommend.
Thank you Tara Lynn. Appreciate all the feedback you've given us to make this app work well for boutique owners and FB live sellers!
May 6, 2020
Helpful support to get it exactly how I wanted it. I find that it is a much better option than the email alerts apps because they mostly rely on either their own mailing service and then a lot of my alerts end up in my client's junk folder, or they require you to have your own mailchimp plan. Here you pay for this simple messenger service, rather than paying more for multiple options. I love it.
Thanks for your review. We 100% focus on Facebook Messenger as the channel for you to communicate with your buyers!
July 9, 2019
If I could give 10 Stars for this app I would. I've done a ton of coding in my store and this is one app that is absolutely perfect as is. I put this app through rigorous test to make sure it's perfect for my customers. Results.. passed with flying colors. What impressed me the most was that I did not have to code anything to change and of the text, the app gives you options to chose from to change how you want things to display. I could go on and on but all I can say is, try it you will not be sorry.
April 2, 2019
This app is great. Exactly what I was looking for. Super easy to set up. I did have a little issue getting it to work properly with my store but a quick email to support and it was fixed in a day. Great product and great service. Thanks! oldrocktees.com