All reviews

Rating Breakdown

  • 5
    86% (358 ratings)
  • 4
    9% (38 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (13 ratings)
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5 / 5 Share

Sept. 7, 2021

This is a very user friendly app (for both the customer and the retailer) which does the job perfectly. It has made my returns process efficient and professional whilst saving me a lot of time on return emails. It looks great on the website and is very easy to set up. Plus it's free! I would highly recommend it.

Using app

5 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 26, 2021

This app is amazing, so good to use and really gives a professional look to your customers who use it. Makes it really easy to do everything as its all in one place and you get emails as soon as someone wants to return something. HIGHLY recommend this app - the team are also superb! No matter how big or small your business is this app will help you and the rates are really good.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Great app. Easy to set-up and use, customer service has been great and I think it is a great value for what you get. They also offer return labels at a very reasonable price.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Great app - super easy to set-up and use, and provides an extremely customer-centric way of processing & tracking returns!

Store

Arumu

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Does everything I need a returns app to do, and at no cost!!! I love that there is no limit to the number of return requests. It takes away the anxiety of going past the limit, especially for a small business like mine.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

App works well with shopify and I've had no issues - would recommend to anyone looking to simplify their returns process - thanks :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

We recently started working with this app, so far we have had a very good experience and the system works easily! We look forward to using the app!

Using app

Over 2 years

Total reviews

11

Average rating

4.7

5 / 5 Share

Aug. 1, 2021

This is a simple and user-friendly app that I highly recommend. With so much to think about when running a business, this app puts your mind at ease for you to get on with other tasks.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

This is a simple and superb app and has made our returns process a doddle to handle. No other app or program was able or willing to work with my specific needs. The app was very easy to install and set up, and their customer service team was very helpful and quick to respond to our queries. The branded returns page provides a very professional look to our returns process. The best part about it is it's free!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2021

Love this app, highly recommend! Adds transparency to the returns process - customers use Clicksit to return their order for free from any local Collect Plus store and we can track this progress. Clicksit is also amazing as you can issue customer refunds/ credit/ exchanges from within the app - absolute customer service must! Great communication from their Customer Service team who are always quick to respond to queries.

Store

Anorak

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2021

Clicksit was easy to set up. This app made returns simple and I just love the updates they added for easy exchanges, sending credit via discount codes, and sending uploaded return labels. They seem like a company committed to improvements which make me believe it a company I could grow with! They provide at cost return labels and a premium version. Will definitely look to incorporate in the future. But the free version has all the great features needed to streamline support. I appreciate that so much!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2021

Really easy app to use, excellent visibility for returns and was a breeze to integrate. The personalisation options are really great and super happy that we can refund through clicksit to make the whole process streamlined. Jodie has been really helpful throughout and walked us through set up and additional customization options.

Store

HANRO

Using app

9 months

Total reviews

11

Average rating

4.6

5 / 5 Share

July 12, 2021

I am really happy with the app, makes your system look more professional, and it is a great help!!!!!!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2021

The app is great. It simplifies the whole return and exchange process. Would love to get new features.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2021

I am really enjoying the app. Also it looks very professional to have a return portal on the website and also increases conversions. Also they are always working on updates to improve the app. Very nice!

Using app

Almost 3 years

Total reviews

12

Average rating

4.8

5 / 5 Share

July 14, 2021

Super helpful for returns. Automates most of the process from start to finish! Thankful I found it and thankful it is free!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi There, great to have you onboard and the app is helping automate your return process. Within the app it is possible to setup email notifications to notify you of return requests. Support will be happy to assist you with setting this up within the app.

5 / 5 Share

July 5, 2021

Really great app and good support. Easy to use and it takes a big load off your daily tasks. Recommended

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2021

This app is very helpful in order return process. They provide support and app free is very great thing. Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

June 30, 2021

Clicksit Return Center ha drasticamente semplificato la nostra procedura di reso. I nostri clienti sono più felici e, di conseguenza, lo siamo anche noi. Un vantaggio per tutti!

Using app

23 days

Total reviews

1

Average rating

4.0

5 / 5 Share

June 29, 2021

This app is great, we would have customers come to us long after they purchased and want to return a product, with the automatic rules in Clicksit Return Center it's a friendly way to tell a customer that they missed the deadline to return the product. I also streamlines the return process for us and the customer

Using app

About 2 months

Total reviews

4

Average rating

3.0