All reviews

Rating Breakdown

  • 5
    86% (358 ratings)
  • 4
    9% (38 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (13 ratings)
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4 / 5 Share

Sept. 9, 2019

Very good entry-level returns app. Does what it says on the box! recommended for small businesses as gives an easy collect+ option

Using app

Over 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 6, 2019

This is a fabulous app! It has streamlined all my returns in a very slick and professional manner! What a pleasure to use! Thank you Clicksit!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 5, 2019

Overall a good app for returns. It’s easy to integrate onto your website and use. Support is also helpful

Using app

Over 1 year

Total reviews

11

Average rating

3.8

4 / 5 Share

Sept. 5, 2019

As a first step in creating a repeatable process for returns, this is good. Very basic, but it is a good starting software that is easy to implement.

Store

WIGgIT

Using app

About 5 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 2, 2019

This app has helped us streamline our returns and provide a much more professional looking service for our customers. It’s also saved us lots of time not having to process manual labels anymore.

Using app

About 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 31, 2019

Great app, 100% recommend Clicksit Return Center. Fantastic support when needed and always on hand for any help needed.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2019

A great app that works really well. We are not using the CollectPlus labels but using the app just to handle our returns so we do not have to keep track and it works great. Highly recommended.

Store

9 for 9

Using app

Over 3 years

Total reviews

9

Average rating

4.0

5 / 5 Share

Aug. 30, 2019

Great app that has simplified our returns process and given the customers a better experience. We've always found the team to offer friendly and helpful customer service!

Using app

Over 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

Very very very helpful. Easily track returns/exchange. Send automated emails. Archive returns which are no longer required.

Store

Devoted

Using app

Over 4 years

Total reviews

25

Average rating

4.8

5 / 5 Share

Aug. 15, 2019

I am happy with the app. It's free and does a really good job in terms of managing the entire returns process systematically. Is also working perfectly with the language translation app on my site.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2019

I was looking for something to simplify the headaches of order returns (part of the business unfortunately) and this was perfect all round. Very easy to set up and customise. Now it's all done by a few clicks and job done.

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

I use this app to process our refunds and give our business a professional look. The demo run through was informative and really helpful. Although we have not started trading yet, everything is set up ready for our launch! Not yet discovered any problems, the only disadvantage is the high returns courier fees. However, you are only charged for each return label used. We give customers the option not to use the label and if they do we invoice them directly.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

Simple and easy to use. Tom - the app owner, is also very helpful and responsive to help fix an issue with my logo. It would be even better if I can arrange a return to European countries.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2019

easy to use. my customers enjoy the easy process. i am able to track my returns . the links are usable.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2019

Since we install Clicksit Returns App our Customer Service is better. Such a nice and helpful team!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2019

Honestly such lovely people, friendly and extremely patient too!! Happy with the service so far! Would give more than 5 stars if they were available.

Store

SienCy

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 2, 2019

The app is working very well so far, great support from the team. Adds a level of professionalism to the site and hopefully will make it easier for our customers to return items to us.

Using app

22 days

Total reviews

9

Average rating

4.9

5 / 5 Share

July 1, 2019

the app is working absolutely fine.. we look to use the same in future as well and extremely happy...cheers to the entire team

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 24, 2019

So far so good, no issues setting up and its so easy to interact with the costumers. Thank you very much for building such a solid app.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2019

Clicksit is a very helpful app. Allows us to manage the returns seamlessly. Saves a lot of time and process flow. It will be nice if there is an option to add images for the customers while creating a return request.

Store

Dashing

Using app

About 1 month

Total reviews

3

Average rating

5.0