SourcinBox‑Dropshipping Agent
Source High-quality Products and Automate Order Fulfillment
Rating
4.4
feedback
47
chart
#1,181
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
0%
-
Less than a month
15%
-
Less than a year
74%
-
More than a year
2%
Reviews Summary
The reviews for the SourcinBox app are overwhelmingly positive, with users praising the excellent customer service provided by their dedicated managers. Many users highlight the quick responses, helpfulness, and dedication of their managers, such as Luna, Yviette, Cheng, and Menthe. The app is commended for its ease of use, reliability, and the wide range of services it offers, from product sourcing to fulfillment. Users appreciate the smooth communication, fast shipping, and competitive pricing offered by SourcinBox. However, there are a few negative reviews mentioning longer processing times and delayed support responses.
Highlights
Review RSS Feed
All reviews
Jan. 21, 2026
Personally, I have a terrible experience with this app. When sales are high, their shipping is very slow. Customer service is also unresponsive, and order processing times are far too long, sometimes exceeding 10 days. I also have to spend time reminding them about my order status. This is a huge waste of my energy and time; I don't have the energy to generate more orders for my store. All my time is wasted communicating with them.
Store
My Store
Using app
1 minute
Jan. 17, 2026
The speed is outrageously slow. It's been 30 days! Most orders still haven't been shipped, and they haven't given any reason or solution. Customer service responses are always vague.
Store
Minha loja
Using app
1 minute
Thank you for your feedback. We're sorry for the frustration caused by the shipping time and the lack of clear communication you experienced. We understand how concerning it can be when orders appear delayed without updates, and this is not the service we aim to provide. Shipping timelines can occasionally be affected by external factors such as customs regulations, weather conditions, carrier capacity, or peak-season disruptions. That said, without specific order details, we're unable to accurately review the shipping status or determine what may have caused the delay in your orders. To help us look into this further, please contact us at [email protected] with your order number or registered email. Our team will review the case and follow up accordingly. Your feedback is greatly appreciated and helps us improve our service.
Jan. 6, 2026
I have been working with my agent Stella for some time now, and she has been amazing. She is always ready to assist with orders and ships them quickly. Our overall experience with Sourcinbox has been great, and it is a very efficient platform.
Jan. 5, 2026
I would like to thank Ashley from Sourcinbox for her help since the beginning of my ecommerce journey. She has not only helped with sourcing products for good prices, customer service but also as a trusted source for holding inventory. If anyone is reading this, please don't think twice and establish your relationship with her. You will not be disappointed!
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