Rating

4.7

feedback

28

Reviews

chart

#1,198

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    86%
  • More than a year
    4%

Reviews Summary

The reviews for the SourcinBox Shopify App are overwhelmingly positive, with customers praising the excellent customer service, quick response times, and efficient fulfillment process. Many users highlighted the dedication and professionalism of their account managers, such as Yviette, Twinkle, and Menthe, who went above and beyond to assist them. Customers appreciated the user-friendly interface of the app, the wide range of products available, and the competitive pricing. The app was described as a valuable tool for managing dropshipping businesses and sourcing products for Shopify stores. On the other hand, there was one negative review that mentioned long processing times, delayed support responses, and discrepancies between the reviews and the actual experience. The customer expressed disappointment with the app's performance and the lack of timely support. Despite this, the majority of reviews highlighted the app's reliability, effectiveness, and the positive impact it had on their businesses.

Highlights

Excellent customer service and dedicated account managers
Efficient fulfillment process and quick response times
User-friendly interface and wide range of products
Competitive pricing and valuable tool for dropshipping businesses
Negative review mentioning long processing times and delayed support responses

Rating Breakdown

  • 5
    93% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 100% (28)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 15, 2025

You’re a truly terrible app that doesn’t work at all with Shopify. After multiple attempts, there’s been no follow-up and no solution. I absolutely do not recommend you.

Store

Djolie

Using app

About 2 months

Total reviews

41

Average rating

1.4

Developer Reply

Hello, we're sorry to hear about your experience. Could you please share more details with us so we can better understand what happened and how we can assist you? We appreciate solving any problems you may have. Your feedback is greatly meaningful and will help us improve our customer service. Please contact us via [email protected] or WhatsApp if you need any help.

5 / 5 Share

June 16, 2025

I would like to thank and congratulate the manager Yviette from SourcingBox, she is always willing to help, responds quickly and solves our problems. Thank you very much for always helping us.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

The best agent I have dealt with.. quick response and response

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

I'm very satisfied with my Sourcin agent. I've received excellent service so far and can only recommend Yviette. Use this code: tzqr

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

I always use it to sell products on my Shopify store. My customer manager always helps me.

Using app

3 months

Total reviews

3

Average rating

5.0

All reviews

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