Rating

4.4

feedback

48

Reviews

chart

#1,957

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    15%
  • Less than a year
    73%
  • More than a year
    4%

Reviews Summary

The reviews for the Sourcinbox Shopify App are overwhelmingly positive, with many users praising their dedicated customer managers for providing excellent support and assistance. Users appreciate the ease of finding products, quick responses to inquiries, and efficient order processing. Positive themes include reliable customer service, fast communication, helpful agents, and efficient sourcing and fulfillment processes. However, there are a few negative reviews mentioning issues with delayed orders, incorrect shipments, and long processing times. Some users also expressed dissatisfaction with the app's customer service and reliability.

Highlights

Positive themes include reliable customer service, fast communication, helpful agents, and efficient sourcing and fulfillment processes.
Negative themes include delayed orders, incorrect shipments, long processing times, and issues with customer service and reliability.

Rating Breakdown

  • 5
    88% (42 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (5 ratings)

Reviews with Text

  • 100% (48)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2026

Been using Sourcinbox for about a month, Yviette is my customer manager. I currently have a smooth experience with no returns nor broken products so far. Great for beginners.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2026

SourcinBox has been an excellent partner for my store. I can easily find the products I need, I always receive support whenever necessary, and I feel much more confident continuing to work and grow my business. I would also like to especially thank manager Iviette, who always assists me with great attention and kindness. She responds quickly, answers all of my questions, and is always willing to help in the best way possible. Having this kind of support truly makes a difference in everyday work.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2026

Been working with Yijun Yang from Sourcinbox for about 2 years now, great service and always ready to help even through our timezone differences. I recommend! Doleda

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2026

Honestly speaking I found it hard at the start of my journey to find a trusted supplier fast delivery rate good quality and more , but the time i ve been in contact with Yang (Monica) from sourcinbox everything changed, the best agent fast communicative hard working, everything is perfect about her, i can not resume her in few lines anyway. thank uuuu

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2026

my agent Jingfang is very helpful! replies are very quick and helps sort my orders the same day, would definitely recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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