All reviews

Rating Breakdown

  • 5
    86% (61 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    10% (7 ratings)
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5 / 5 Share

July 27, 2023

Tem salvado minha operação de dropshipping. Ter um agente na China para conferir os produtos, buscar melhor preço, poder fazer kit, alterações, ajuda muito na operação.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

I am satisfied to the maximum, help on demand you can rely on Mr. Wade. He is a great help to me and I appreciate him very much!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 24, 2023

Just started out with my agent Yviette. She is great and she is fast and understands what I need. wonderful experience

Store

fllora

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2023

The fact that I discovered Sourcinbox is probably the best thing that could have happened to me. You will get a personal manager that will help you with everything and, of course, source for you everything. The advantage of having your own manager is that she knows your store and system exactly and knows what to do and what quality to source for you. Prices of products are really low, some products are even half cheaper than they are on Aliexpress. Another big advantage is that you can choose from about 20 delivery options with different prices. To Europe, I recommend choosing CNE Express (ECO) where the delivery time is within 10 days to most EU countries and price is really low. To USA, you can choose USPS, where shipments are delivered in just 5 days which I have not seen anywhere in the competition. Of course, Sourcinbox also have one really small disadvantage. The processing time is sometimes longer than 5 days, but this happens very rarely (It happened to me very often on cjdropshipping). Before Sourcinbox I used Cj Dropshipping with which I was very dissatisfied with. After I discovered Sourcinbox, my business and sales grew a lot and I really want to thank my manager Yviette for everything. I recommend her to everyone, she is very nice and will always do her best - her manager code is "tzqr". Thank you once again Sourcinbox!

Using app

3 months

Total reviews

16

Average rating

4.3

5 / 5 Share

July 13, 2023

as a beginner, i found it hard to find a supplier but source in box always find a solution to my problems and allowed me to scale my ecom store.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

I recommend sourcinbox to anyone looking to start a successful drop shipping store. Ashley my customer manager is always very helpful and is always there to fulfil any products i need. Sourcinbox is much better than any other fulfillment service i have used in the past.

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 28, 2023

I had a terrible experience with Sourcinbox. Be cautious using them. I ordered some weighted plush toys and I received regular plush toys instead. My contact argued that weighted was the name of the product. Complete false advertising and super misleading. And there’s nowhere to review the supplier Still in the process of getting a refund and I’m struggling with the customer service. Just a heads up to be careful, people put their hard earned money into this and I don’t want to see people get mislead

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Your order was fully refunded as you said that you would send the products to a charity. We are happy to be part of the kind move. We hope these toys bring happiness and good wishes to the kids. Please send us the donation record. Thanks. We have furtherly analyzed the problem you have and the following are the reasons for this problem: 1. Mainly the accuracy of the translation caused the misunderstanding between you and our customer manager. As we checked with the supplier, "Weighted dinosaur plush doll" should mean "Fat dinosaur plush doll" in Chinese; when we name the plush toy with extra stuffing, we would prefer words like "Heavy". Nevertheless, we've changed the title of this product to avoid further midunderstanding. 2. The communication between you and us was not specific enough to cover the detail in this respect before you placed the order to us. We reiterate that we were not intentionally trying to mislead anyone. We will try our best to avoid similar misunderstandings in the future.

5 / 5 Share

Feb. 24, 2023

Wonderful experience! My customer manager is Summer, and she has assisted me like no other. I have contacted a myriad of dropshipping apps to be able to achieve something new for my store, and with them, I was able to achieve it at an even better deal. I thank Summer greatly for the great pricing on wholesale customization products and her overall help, even outside her office hours. Couldn't be happier!

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 25, 2023

Absolute legends. Honest, helpful, fast, and VERY responsive. We work with Kefeng daily, and we were never let down. Thank you! Updating my review after three months of business. Still legends, great flexibility and after sale support, transparent and honest. Thank you Kefeng.

Store

PetPutt

Using app

6 months

Total reviews

4

Average rating

4.0

2 / 5 Share

Dec. 6, 2022

Lousy support and service, poor and unclear product info. Response a couple of hours late or even no response, especially if you speak Chinese. Not recommend

Using app

11 months

Total reviews

1

Average rating

2.0

1 / 5 Share

Dec. 15, 2021

Absolute trash. Their customer service is horrible. Trust me, AVOID! I launched my shopify store and my first two orders were assigned to Sourceinbox. I paid premium shipping with DHL and they gave me Yanwen shipping. Shipping info never updated. Despite countless attempts to contact them they never answered and finally one month later they tell me my orders were never sent. My customers are not happy now. And so I asked for reshipping express and they again claimed to ship it DHL and they shipped Yanwen and they refuse to update me. They are a total scam. I am sure they work for some people but to be honest with you all and save you time... in business sometimes it is best to spend a little more to reassure your customer is looked after. Sourceinbox is NOT reliable.

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 1, 2021

Excellent alternative to AliExpress. I found the products on SourcinBox are cheaper and have faster shipping times. Looking forward to seeing what other products I can find on SourcinBox. Definitely a must for anyone looking to start dropshipping!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

My experience with the SourcinBox team has been excellent. And their customer service has been great! All my questions have been answered immediately by Yuan Typhaine, my customer manager. I would recommend them to anyone wanting to get into a dropshipping business.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Great experience! They were very responsive and patient with me. My customer manager (Spring) helped me set up everything and answered all my questions. I already see sales starting to come in. I would absolutely recommend them to anyone who wants to start a dropshipping business! Thank you so much, guys!

Store

tide0

Using app

2 months

Total reviews

9

Average rating

4.8

1 / 5 Share

Oct. 19, 2021

It's a stress altogether. You can't change an email or activate products unless you contact your in-store manager. Same when it comes to changing photos. Within sour ox own market there's barely any products and to add them via aliexpress you must create an account in aliexpress look for the products copy URL and paste in in sour ox to add. Note the item will show deactivated so you must contact your store manager within sourbox so they can activate it. When I say store manager is not your business manager or company is an employee within source box. Why waste time. Download Oberlo instead you get to download an extension and add products within oberlo compare to sourcing box you have full control so it's way faster. Also they show you products from distributors they done a deal with so you know it's 100% secure, fast and have 0 issues. I say choose Oberlo is a way better option

Using app

About 2 hours

Total reviews

9

Average rating

3.1

Developer Reply

Sorry for your bad experience. However, our whole working process is proved a most user-friendly way based on the experience over past 3 years. ~changing email will be possible in our future version; ~activate products: we suppose you are talking about the "disconnected" products. Before we send you connection requests to connect the products, we have to confirm that each products are available and the prices are acceptable to you; ~there are over 280,000 products on SourcinBox marketplace; ~creating an account on AliExpress is requested by AliExpress Dropshipping Program, no one can bypass it if you want to use this function; ~the products on the other platform are also from AliExpress and there's margin added to the product price, we hope you've carefully compared the total prices (product price+shipping price) between ours and the other platform; ~it's not about wasting time, it's about saving cost, having a 1-on-1 customer support service whenever you have questions, and getting customized support. We hope you'll be successful in your dropshipping business. Hope we'll have a chance to work again.

5 / 5 Share

Sept. 25, 2021

The shipping is very fast and what a professional team, you can hand over the business to them without worries.

Using app

About 2 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Sept. 24, 2021

Didn't work well for me, i saw a lot of good reviews, i guess they are fast when you sell a lot,support respond sometime after 2 days, the processing time is too looong, sometime 9 days, and i still have to raise a ticket to alert them about my orders. I am really disappointed, the reviews doesn't reflect the reality.

Using app

8 months

Total reviews

8

Average rating

3.0

5 / 5 Share

May 6, 2021

Great Customer service and competitive prices I defo recommend checking them out. Fulfillment is a vital part of out business.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

SourcinBox is by far the best sourcing company I worked with. We are currently doing a big bunch of orders and Xinhan (sourcinbox manager) is taking awesome care of it. She is always troubleshooting any issues with products or shipping and provides a refund where necessary. I would highly recommend sourc to all ecom players out there.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

So far, this has been the best fulfillment service that I've used (I've also tried AlieExpress and CJ Dropshipping) . Their customer service is excellent, with a quick response time and quick actions. They have been able to source the products I wanted at a good price! The app is easy to use and process orders. Thanks!

Store

ShakBuy

Using app

8 months

Total reviews

3

Average rating

5.0