Spark Shipping for Shopify

Spark Shipping

Connect to any distributor, manufacturer or warehouse

View on App Store

Rating

4.7

feedback

10

Reviews

chart

#2,781

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    70%
  • More than a year
    30%

Reviews Summary

The reviews for the Spark Shipping Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick responses, knowledgeable staff, and the seamless integration between the app and Shopify. The app has been praised for automating processes, improving workflow, and saving significant operational time for small businesses. Customers also commend the responsiveness of the customer service team and their willingness to go above and beyond to address specific needs and challenges. However, there are some concerns raised about the pricing, fitment data issues, and initial delays in customer service responses. Despite these drawbacks, the overall consensus is that Spark Shipping is a valuable tool for e-commerce entrepreneurs seeking to streamline their operations and enhance efficiency.

Highlights

Exceptional customer support and quick responses
Seamless integration with Shopify
Automating processes and improving workflow
Concerns about pricing and fitment data issues
Initial delays in customer service responses

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (1 ratings)
  • 2
    10% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 11, 2025

Hand down the best customer support I've seen in a long time. Very knowledgeable staff. Quick to respond help with any issue big or small. Great and fast system. Connection between their system and Shopify is very smooth and straight forward. Can't say enough. Thank you guys!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

We gebruiken SparkShipping nu al een tijdje voor het automatiseren van onze dropshippingprocessen, en het heeft onze workflow enorm verbeterd. De koppelingen met onze leveranciers werken feilloos, bestellingen worden automatisch doorgestuurd en voorraden worden real-time bijgewerkt. Wat vooral opvalt is de betrouwbaarheid van het platform en de responsieve klantenservice — altijd snel en behulpzaam wanneer we vragen hebben. Een echte aanrader voor elke e-commerce ondernemer die tijd wil besparen en fouten wil voorkomen!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much!

5 / 5 Share

Sept. 25, 2024

I have been utilizing Spark Shipping for almost a year now. I cannot recommend this team and app highly enough. Although there are still several enhancements I would like to see that would help my store specifically, their customer service, support and development team has been incredibly responsive and delivers incredible quality work. There were 2 vendors that they did not have integrations for that I really needed. Their development team invested a lot of time with me to get these up and running for my store. My store is a small business run by just my wife and I and we both have other full time jobs as well. The operational time this app has reduced for us is massive. Product updates, inventory updates, pricing updates, automated order placement and automated tracking/fulfillment updates has saved us a ton of time. Its now almost like we have several operational support staff completing all of this non-value activity for us. Thank you Spark Shipping for all you have done for my store and for your partnership and dedication in ensuring I had what I needed.

Using app

9 months

Total reviews

21

Average rating

5.0

2 / 5 Share

May 29, 2023

Spark advertised the app could integrate with our supplier and included a predefined integration option which was meant to be straightforward. After 9 weeks of going back and forward with Spark it became evident that they provided completely missleading information about integrating with our supplier and made excuse after excuse as to why it couldnt work. They placed blame on our supplier, when in fact it was their software that was never configured to work - they were even using older API v5 calls, instead of v6 - they eventualy upgraded their connectivity to v6 to then find other aspects of their software integration was not compataible. I eventually decided to outsource the API integration to a company in Europe and they had everything up and running in 2 weeks built from the ground up, and the cost was equivelent to 6 months of their $249 per month fee!!!! Support couldnt care less if you were uip and running or not, they only started to slightly help more once I asked for a refund.

Using app

About 2 months

Total reviews

1

Average rating

2.0

5 / 5 Share

March 24, 2022

App is very useful but has some issues. I use it for Parts Unlimited products and there is no fitment data that comes across with the products. As handy as it is to click and add products, you create a massive mess that needs to be cleaned up by editing all the text, adding fitment and some times correcting prices and photos. I understand this is also a product feed issue from Part Unlimited, but for $249/mo its boardering unacceptable. I'd give Parts Umlimited 1 star for the feed they send Spark (Retail and MAP in the PU feed are the same number on most products which renders Sparks pricing retail/MAP section pretty much useless), lack of fitment data, I called PU and they said to reach out to the manufactures for fitment data, isn't this why I pay $249/mo so I don't have to build my own database? App has a ton of potential but is way over priced for the Powersports industry due to the poor feed quality and lack of data the Powersports distributors are sending out. You also have to be on open account/credit terms for PU to grant API access for Spark to function properly/fulfill orders - no credit card on file function PU. *Update, after the review, Charles from Spark reached out and guided me through some tips and tricks, he has also contacted Parts Unlimited to clean up the data feed. A+ for effort!

Using app

2 months

Total reviews

2

Average rating

4.5

All reviews

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