Spark Shipping

It does some of what it is supposed to do, but that's about all I can say positively. I can't say I'm very impressed yet, but I am still a customer, so it is what it is.

Id love to give this app and team a high rating, But its constant complications, laggy uploading process is a major issue. It takes far to long to upload products 10 or even a 100 at a time and if you go up to 500 it takes a large amount of time to load or errors out. Then the filters are a distant second issue, When choosing to exclude non imaged or out universal fitment items and they still load that's a problem that will cause errors on the main site they are uploading too

Spark advertised the app could integrate with our supplier and included a predefined integration option which was meant to be straightforward. After 9 weeks of going back and forward with Spark it became evident that they provided completely missleading information about integrating with our supplier and made excuse after excuse as to why it couldnt work. They placed blame on our supplier, when in fact it was their software that was never configured to work - they were even using older API v5 calls, instead of v6 - they eventualy upgraded their connectivity to v6 to then find other aspects of their software integration was not compataible. I eventually decided to outsource the API integration to a company in Europe and they had everything up and running in 2 weeks built from the ground up, and the cost was equivelent to 6 months of their $249 per month fee!!!! Support couldnt care less if you were uip and running or not, they only started to slightly help more once I asked for a refund.