All reviews

Rating Breakdown

  • 5
    93% (175 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (8 ratings)
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5 / 5 Share

Aug. 31, 2021

Have been using the app for 2 Months now. Very good customer service, quick answers and great assistance while setting up.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Tim👋, Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.

5 / 5 Share

Aug. 19, 2021

Really love this app and their support. We first had another filter app, but transferred to Sparq because of the possibilities. There support is amazing and also the design requests what we had where adapted without any problem! Would definitely recommend Sparq as a filter in any store.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey Anouk🖐️, Thank you so much for recommending sparq. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team. Feel free to contact us anytime.

5 / 5 Share

Aug. 13, 2021

Haven't had the service long but it's done everything we've needed it to do & the customer service actually responds in a timely manner (which is HUGE for apps)

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for sharing your experience. We are really glad that you liked our service. Feel free to contact us anytime.

5 / 5 Share

July 14, 2021

Awesome app. Great support! I hope there must be a lifetime plan offered by Sparq. I couldn't find any similar or better app than this.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for sharing your experience. We are really glad that you liked our service. For now, we don't have any lifetime plan. Feel free to contact us anytime.

5 / 5 Share

July 2, 2021

Molto veloci e molto gentile l'assistenza. Seguono loro il setup e la prima configurazione; funziona tutto benissimo! Bravi!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Ciao, grazie mille per questa recensione a 5 stelle. Il tuo feedback è molto apprezzato: ci rende davvero felici di sapere che ti è piaciuto il nostro supporto. Auguri!

5 / 5 Share

June 28, 2021

They helped me grow e-commerce business and scale hard! Special shout out to Naveen & Gaurav! Sparq made my collection pages not only look amazing but easy to navigate.

Store

NRML

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2021

The support has been excellent. There quick to respond and solved all our requests. We do not have any data to measure the performance of the app yet but I can confidently say that this app is going to influence a positive effect on revenue. Great job guys. Keep it up.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there👋, Thank you so much for recommending sparq. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team. Feel free to contact us anytime.

5 / 5 Share

June 15, 2021

Great dashboard for configuring the filters that is both easy to use and powerful. Very supportive and helpful team behind the product as well, which is so important.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Thomas, Thank you for sharing your experience. We are really glad that you liked our service. Feel free to contact us anytime.

5 / 5 Share

June 15, 2021

Such a great App and such a helpful team of people! Thanks for the great service! So easy to use and the support was super helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eddie🖐️, thank you for your feedback and support! It is your love and support which gives us motivation and energy to make sparq better. Feel free to reach out to us anytime.

5 / 5 Share

June 9, 2021

This app looks great on our store and works professionally. They adapt to you're design, if you want certain things changing and very quick at responding to any questions. Thank you Gaurav for his great customer service and guiding me through the app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Dominique, Thank you so much for your kind words. We are really glad that you liked our service. Looking forward to working with you.

5 / 5 Share

June 6, 2021

We have been using this app to enable search and filter on our Shopify webstore for some time now and this review is much overdue. Overall, this app does everything it says about filter & search. And it does it really very well. Top that with a support team who is responsive and eager to understand your requirements and help custom make solutions for you. I have dealt with Gaurav and Chris and both were amazing! The search is so much faster and broader than the regular Shopify search and users can view what they are searching as they type in real-time. Their filter feature takes them to the next level of everything. Especially the new version of the app where you can create and edit your own filter options. Transforms a simple Shopify webstore to a well equipped professional looking website.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Raman, Thank you so much for such a detailed review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team. Feel free to contact us anytime.

5 / 5 Share

June 4, 2021

Easy to navigate backend with clear instructions. The support team have been great in tailoring the app to our specific needs.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kate👋, Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.

5 / 5 Share

May 29, 2021

All-round great high-performing app with an awesome support team! A great app that solved 2 problems for us. 1) The ability to filter nicely on a page without having to refresh the page across a collection of products. 2) Allowed us to limit searching to a specific collection of products. Even further the awesome support team made some changes to our site to fix a couple of issues we were having. They were fast, efficient, and very easy to deal with.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words. Looking forward to working with you.

5 / 5 Share

May 27, 2021

Best app ever! They are super helpful and answer quick! They can even do some of the stuff for you :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there🖐️, Thank you so much for your kind words. You also have been super awesome. Feel free to reach out for any help

5 / 5 Share

May 18, 2021

This app has been the easiest to set up out of all the product filtering programs I have used. The interface is simple and easy to navigate, but the best part of this app is the ongoing help from the staff. Chris and his team reply extremely quickly and are able to help me with all the design and technical elements that I have asked for help with in a very timely manner. Very impressed with the high level customer service that Sparq provides!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey Monique, Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.

5 / 5 Share

April 27, 2021

So far so good! We carry a lot of different brands of products with different options for the variants, so we needed an app that could filter based on tags. This one works perfectly, and we've had very positive feedback from our team and our customers. The backend setup interface is not immediately intuitive, but I was able to schedule a time to walk through the options with their team and clarify the options. Support has been great from the Sparq team- they are not in my time zone, but if I leave a message during the day they get back to me quickly. They've been super helpful in making small adjustments for me, and overall I'm very happy. Thank you!!

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hey Megan👋, thank you so much for this 5-star review. Your feedback is much appreciated - it makes us really happy to hear that you liked our support. Best wishes!

5 / 5 Share

April 20, 2021

We use this app in our store and gives us great functionalities to customize our filters, which is key for us. However the thing we liked the most is the customer support which is fast and efficient.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there🖐️, Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.

5 / 5 Share

April 8, 2021

Ok, let's be clear from the start. What is trying to be achieved is pretty complex and should be easier to do except for Shopify's poor collections and filtering structure. I tried numerous apps, which basically broke my theme. Our store design www.famousrebel.com is the most important thing to us and the other apps just didn't care about that. Instead layering a filter over the theme creating a mess. Now I'm also not going to pretend it was a totally easy experience. It's not. I did have to push on comms, and at times got frustrated but to be fair when we spoke via hangout the problems were sorted very quickly. As I said above I expected this. It's a very complex thing to change on your store. But once done should make a big difference. I must single out special praise here for the Developer Gaurav as he has been especially helpful. Now the reason for it, not all being plain sailing is exactly what I stated to start ..this is a complex thing to do and each theme and store is different. The whole process does make you really think about your store from a customer's perspective and how you need to make things easy for them. The theme went live last night and it looks good. The functions are clever. It looks like it was designed with the theme in mind and it works. In fact, the only time it didn't work was due to errors in my collections, which were politely pointed out by the team. So far. So good. I will be keeping a close eye on the site speed score and hope the new code has not slowed the experience down. But all in all. We got there. And I got what I think will help the UX of the store for customers and increase sales. Time will tell. And I will update you with any changes.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Colin, Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.

5 / 5 Share

March 24, 2021

DCKBOARDSHORTS.COM Honest opinion: Our true rating is 4, but we didn't want to downgrade their rating, because they are great and deserve to be highly ranked. The app itself works well and is a must-have on any Store. They are able to set it up according to your Theme and to your liking, which is great! If your store is fairly basic and you don't have any special needs, 100% perfect. Customer support is also great (on the first few back-and-forths) as they reply quickly and the live chat option on the app's dashboard is a top feature. You can also set-up a video-chat if needed. ...BUT... It is NOT easy to set up at all all if your store has special requests and needs. Our store has been taking almost 4 weeks to set up and we're still not at 100%. Sometimes delay was due to difficult requests on our end, but sometimes we were unanswered for 3/4 days. Overall, we HIGHLY recommend this app, specially if your requests are not too sharp. If they are, we also truly recommend it, but be prepared for a bit of a headache, lots of time invested and some miscommunications. Good luck!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey Fernando, Thank you so much for your honest review. We are constantly working towards improving our product as well as our support. Feel free to reachout to us for any help required.

5 / 5 Share

March 22, 2021

AMAZING APP, the costumer serves is impecable, and the software runs smoothly in the web page, they help you with everything you need, and they comply with everything that is advertised.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there👋, Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.