Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
666
chart
#792
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
13%
-
Less than a year
43%
-
More than a year
41%
Reviews Summary
The app receives overwhelmingly positive reviews for its functionality and customer service. Users appreciate the app's ability to create various types of promotions and discounts, such as Buy X Get Y and volume-based offers. The customer support team, particularly individuals like Sara, Jack, Alex, Emily, Kay, and others, is highly praised for being responsive, helpful, and going above and beyond to assist users with any issues they encounter. Despite some minor glitches and the need for UI enhancements, the app's reliability and effectiveness in driving sales make it a valuable tool for online businesses. Users also highlight the app's user-friendly interface and the promptness of the support team in resolving issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
We just downloaded this app for Black Friday and it is a total life saver for Black Friday. Jack was helpful in setting up exactly what we needed. I'd recommend this app to anyone looking for better discount setups than what Shopify has to offer.
Nov. 8, 2024
Excellent customer support to get up and running, clean and easy to use back end and covers all types of offers we need.
Oct. 24, 2024
Just got off a chat session with Sara and she was amazing. It was a pretty difficult question and required her to make some changes to the back end. She stuck with me and answered all my questions. Sara and the entire team are the best!
I'm SO glad to read this review! Happy to hear you felt so supported by Sara, thank you for the kind words!! - Emily, Head of Support
Oct. 21, 2024
We’ve been using this offers app for a while now. While it’s decent and generally works, it does miss a few features we’d like, and the app logic is sometimes slightly different from what we need for our specific use case. That said, the customer service has been absolutely top-notch. Jack, in particular, has been a real lifesaver. Anytime we’ve run into an issue, he’s been quick to respond and always goes above and beyond to help us out. His support has really made a huge difference. If you’re in need of top-tier customer service to assist with your offers, this app is worth a shot.
Hi! Thank you so much for this review. I appreciate your honesty about the app, and I'm glad to hear that Jack has provided such an exceptional experience! - Emily, Head of Support
Oct. 16, 2024
This app does exactly what I need it to do and give a helpful banner on the pages where the discounts apply. Customer service is extremely helpful as well!
Yay I'm so glad to hear the app is working so well for you!! Thanks for sharing :) - Emily, Head of Support
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