All reviews

Rating Breakdown

  • 5
    80% (533 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    2% (14 ratings)
  • 1
    8% (55 ratings)
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4 / 5 Share

Aug. 10, 2021

Been using this app for almost 18 months. At times, we made good use of this app and it really turned out to be a game changer. Everything about this app is great and we do enjoy using it for our business. Given the dyanamics of the changing businesses, I think more could be done with this app in terms of customization and integration with store and other apps. But, Great potential, wonderful offerings and amazing support from the team :-)

Store

AMSUM

Using app

Over 2 years

Total reviews

7

Average rating

4.7

Developer Reply

I'm so glad to hear it's been working for you so far. I really appreciate the feedback too, we have lots of exciting updates in store so stay tuned! - Emily, Support Lead

4 / 5 Share

Aug. 9, 2021

I only used the free trial version but this app was exactly what we needed. After trying many apps, this was the only one that would do the 3 for a set price offer that we were trying to run on our site. There were no glitches or issues and the discount was applied as required.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! Glad to hear you had a good experience :) - Emily, Support Lead

4 / 5 Share

June 15, 2021

This app provide many types to create an offers, Also their support is also good and very quick. This offers should also work with cart drawer.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

May 10, 2021

We've been able to run successful promotions and customize them to our branding with Ultimate Special Offers. So far, we've used the platform for gift with purchase, but are looking to test out other capabilities soon. When we ran into technical glitches, their customer service was very responsive and helpful. Would recommend!

Using app

6 months

Total reviews

3

Average rating

4.3

4 / 5 Share

March 25, 2021

Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.

Using app

About 3 years

Total reviews

2

Average rating

2.5

4 / 5 Share

Dec. 9, 2020

Works great for discount bundles & upsells in my store. Fast support when I updated to a new theme.

Using app

Over 2 years

Total reviews

7

Average rating

4.7

4 / 5 Share

Nov. 25, 2020

It's useful apps, we been using this for a couple of my site I built and it's not too expensive compare with other apps around.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 22, 2020

hello i m in the trial period but there is one problem i can't remove the sale badge because it does not apdated with my theme and i want to disable it i hope answer me before the period finish thank you

Store

Dacila

Using app

About 20 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 22, 2020

I asked for help to configure some translations of the popup and Paige helped a lot, thank you! The rate is 4 stars instead of 5 because the popup has a little lag and it lasts a few seconds to appear. The customer care was great, 5 stars for them!

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

June 19, 2020

I'm testing the app, but I can tell you that the support is very great! they help me to resolve a problem in a few minutes

Store

SISOS

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

May 11, 2021

I use this app to add volume discounts, spend $X get Y or buy X get Y. The volume discounts work flawlessly and are very easy to set up. The other discount types didn't work perfectly for us out of the box, but the support has been great to work with. It would be nice if we could rearrange the discount hierarchy so we could determine which discounts fired before others. As it stands the volume discounts override all others, and require us to turn them off if we want to run temporary promotions.

Using app

Over 2 years

Total reviews

4

Average rating

4.5

4 / 5 Share

June 4, 2020

This is a powerful app for promotions. I can largely recommend it and customer service is excellent. I would love a free gift with purchase function. Also, reporting could be improved as my store coupons used in conjunction with this app will be overwritten and I am loosing my coupon insights. The minor bugs that prop up when updating a theme, are being fixed quickly by the helpful support team.

Using app

Over 1 year

Total reviews

11

Average rating

4.5

4 / 5 Share

May 12, 2020

There were some pending issues since installing the app on our site. However, Patrick took the time to source out the problem for us. Really appreciate it! Great app to have if you are looking to offer your customers bundle deals or other ongoing promotions.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

March 26, 2020

This app has helped us to create a gift with purchase promo and we like the fact that we can combine it with Shopify promo code if we decide to run 2 promos at the same time.

Using app

Almost 3 years

Total reviews

6

Average rating

4.7

4 / 5 Share

Feb. 25, 2020

Very satisfied. They helped us customize the local language and the UI. It would be even better if there's price tier based on the features we want to use and we can select what to use because we are interested in only one type of promotion and not using the others at all.

Using app

About 1 year

Total reviews

6

Average rating

4.7

4 / 5 Share

Dec. 20, 2019

Some oddities here and there, but overall a great app. On top of that it has great customer service and a good helpsite. I would take an app that has some minor inconveniences with good Customer Support, and a good helpsite over one that is perfect and doesn't have those any day. If I have an issue I know they'll help me resolve it. 5+ Stars for CS, and Help Site, 4 stars for missing features that would be nice to have.

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

4 / 5 Share

April 19, 2019

Como puedo editar el texto situado en la pagina de carrito ??? por el momento todo bien menos eso, aun estoy en el periodo de prueba

Using app

29 days

Total reviews

2

Average rating

2.5

4 / 5 Share

Feb. 1, 2019

We had problems with the installation and in 24 Hs everything was solved. Very good attention and predisposition for the solution of the problem.

Using app

7 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 2, 2018

It took me a while to get their attention, but once I got it - the support has been very good and constructive.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 28, 2018

Updated to 4 stars after working with Emily from Supple. She has been extremely helpful and understanding of the issues that we have had. We were able to fix our store to use Paypal with the app (note that the PayPal button will need to be removed from the cart screen, but PayPal will still work as a payment option at checkout. We are having another sale this weekend and intend to use the app again. If things run smoothly, I will upgrade our review to 5 stars. I am pretty disappointed with this app. The options for discounts are amazing, but in order for the app to work properly you have to remove PayPal Express checkout from your store (per Declan in customer support). This is not something that we can live with and it is not something that we were informed about prior to installing the app. Also, customer service is very slow. Many apps that we use have staff on hand at night and on the weekend to help with issues. Our discounts were not working for a Sunday only sale and it took 48 hours (plus 3 emails) to get any response at all. I am so disappointed because I thought this app was the solution we needed - but it was only a waste of time and an embarrassment to us for many customers that could not get our discount to work.

Using app

22 days

Total reviews

2

Average rating

4.5