Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
661
chart
#1,744
All reviews
Rating Breakdown
Review RSS Feed
June 24, 2023
Fantastic App for providing customers with unique opportunities to save money. Volume-based special offers play an integral role in my store's customer experience, and we couldn't provide that without USO. My customer support experience has been nothing short of stellar. Kay was able to resolve any presented issues in no time at all.
Thank you for leaving this review!! - Emily, Head of Support
June 20, 2023
This is a nice app. The only one I have found that lets me create Buy X Get Y by letting customers choose from a range of products with variables. Also has many other great functions. Excellent, quick, very patient customer service. Thank you so much, Kay, for all your help.
Thank you so much for leaving this review! - Emily, Head of Support
June 19, 2023
¡Estoy encantado de compartir mi experiencia con esta increíble aplicación y su equipo de soporte! Desde el primer contacto, me han sorprendido gratamente con su eficiencia y atención personalizada.
¡Gracias! - Emily, Head of Support
June 14, 2023
Kay is so easy to talk with and responded swiftly that's why the issue got resolved right away. This is my first time reaching out to them and I'd say awesome customer service! Thanks, Kay!
I'm so glad to hear you've had such a great experience working with Kay! Thanks for sharing :) - Emily, Head of Support
June 2, 2023
Great app! Very quick responses and prompt solutions. Would definitely recommend this app for additional offers
Thanks so much for this review! We appreciate it :) - Emily, Head of Support
May 26, 2023
Hi Kay, Thank you for your quick response. It was very helpful. This team is always quick to respond to anything that comes up. I highly recommend this app.
Thanks for leaving this review! - Emily, Head of Support
May 16, 2023
Brilliant app. I use a lot of bulk buy discounts in my store eg 3 for £10, 4 for £10 etc. I needed my customers to be able to pay with reward points and still keep the discounts. This app does the trick. I had a problem where the subtotal would not update in the cart page, reached out to the support team and it was sorted for me within 24 hours. Excellent app and support.
Wow I really appreciate you leaving this detailed review! Super glad to hear the app has been such a great experience so far. Thanks for sharing :) - Emily, Head of Support
May 12, 2023
Kay is exceptional, prompt response and extremely helpful. She even record the video to show me how the technical issue has been fixed. Impressive service.
Thank you for this review!! - Emily, Head of Support
May 10, 2023
Amazing customer service and support from the team at Orbit, once again. (Thanks Kay!). Still in the setup process, but very happy with everything so far.
So glad to hear you've been having a great experience, thanks for sharing! - Emily, Head of Support
May 5, 2023
it has all the things you need. Built for your business and easy to use. Great Customer support !
I really appreciate you leaving this review! Thanks! - Emily, Head of Support
May 2, 2023
Had few questions regarding application customization, received an absolutely amazing customer service from Alex.
Thank you so much!! - Emily, Head of Support
May 2, 2023
A-mazing, I was stunned with a smashing response from these guys. I asked if it was possible to modify my pop ups and text, and rather than send me to some help page, they actually offered to do it for me right away. As a result I have a better performing offers and pop ups, my team and customers are much happier with the whole set up. Fabulous, they are probably stuck with this customer for life now , thank you to the guys in app support, you put Amazon to shame!
Thank you so much for this glowing review! Wow! I appreciate your support :) - Emily, Head of Support
April 24, 2023
I am thrilled to share my experience with this app! I spent a considerable amount of time trying out different applications, and this one undoubtedly stands out. It is incredibly user-friendly, and when I encountered a challenge, the support team was quick to assist, resolving the issue by the next morning! Additionally, they went above and beyond to ensure that my cart was updated, wrote scripts, and fixed compatibility issues with my theme, which required manual updates to work efficiently with this app. The customer service was exceptional, and I couldn't be happier with the app's performance. It has proven to be the perfect solution for my discounting requirements. I highly recommend it to anyone looking for a reliable, user-friendly, and efficient app!
Wow thank you SO much for this incredibly detailed review! I'm truly so glad to hear how much of a positive experience you've had both with the app and our support team. Thanks for sharing! - Emily, Head of Support
April 17, 2023
Excellent customer service, they fixed an issue with the sales badge appearing overtop of the product image and it looks perfect now. Thank you!!
I'm really glad to hear you had such a great experience! Thanks for sharing :) - Emily, Head of Support
April 2, 2023
Great app to bolster your discounts on Shopify. The customer support for a free app is also very helpful, prompt and effective.
Thanks so much for this review!! - Emily, Head of Support
Feb. 13, 2023
Alex was super helpful and knowledgeable to assisted us to fix issues every single time. Very patience to help out for all details. This app is the most powerful to apply promotions. Finally we got Buy 3 For $175 style sale! Thank you! The best app ever!
Thank you so much for this review, I'm really glad it's been working so well for you! - Emily, Head of Support
Feb. 6, 2023
Great customer support. Alex worked with me to figure out and resolve my issue. USO is a Flexible app!
Can't wait to share this with Alex! Thanks for taking the time to leave a few kind words :) - Emily, Head of Support
May 3, 2023
This app has helped us immensely in terms of extra revenue, by allowing us to bundle our products and apply discounts to the bundles. The support is always very fast and helpful. We recently changed themes which resulted in some small glitches (not Orbit's fault) but the team at Orbit (Jack, Paige and Kay) have always been super helpful and resolved the issue promptly. Highly recommended app with superb support.
I'm so glad to hear this!! Thank you so much for sharing with us :) - Emily, Head of Support
Jan. 27, 2023
Excellent customer service. They even helped me configure settings outside the app. Much appreciated!
Thank you so much!! - Emily, Head of Support
Jan. 15, 2023
Great app! Many different options for discounts. Helpful customer support! Currently is not working with the Buy Now button.
Thank you for the review! - Emily, Head of Support