All reviews

Rating Breakdown

  • 5
    80% (533 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    2% (14 ratings)
  • 1
    8% (55 ratings)
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5 / 5 Share

Oct. 5, 2022

This app does exactly what it is marketing for. The support team also helped me to customize some features and how it displayed on our site. Highly recommended for custom discounts and bundle offers.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review!! - Emily, Head of Support

5 / 5 Share

Oct. 5, 2022

Exactly what we needed! We had this installed and working perfectly fine, but did run into an issue once we changed our Shopify theme. This was because the new theme didn't auto-refresh on the cart page, so the discounts wouldn't trigger unless manually refreshing the page. The support was absolutely fantastic and resolved the issue for us immediately! Highly recommended!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad everything worked out! Thanks for sharing how easy it was to fix :) - Emily, Head of Support

5 / 5 Share

Sept. 28, 2022

I use this app to help bundle products on our website. I recently had an issue with how it integrated with other apps. So like any app it doesn't alway do what I need, which in this case was how it worked along side our specific currency convertor. But I have to say the support team is extremely helpful and responsive. The app otherwise does a good job of what it needs to do. I solid app I would recommend.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the detailed review!! - Emily, Head of Support

5 / 5 Share

Sept. 27, 2022

The Shopify discount system is very limited. This app helps to provide a more smooth and more promotional sale event experience. It takes time to optimize the UI but the support team is professional and helps us with customization. Highly recommend.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the kind words!! I'm so glad our app was able to help improve your sales! - Emily, Head of Support

5 / 5 Share

Sept. 6, 2022

I used this app to do a buy X get Y and needed helping to figure out what I did wrong in my set up. Support was very helpful and easy to talk to about what I was having trouble with.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing!! - Emily, Head of Support

5 / 5 Share

Aug. 25, 2022

Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support

5 / 5 Share

Aug. 24, 2022

Been using this for two sites now. BEST discount app on the platform. First time using support tonight for a patched cart code update to allow discounts to show in cart. Helped in under 2 hours. Amazing team and app.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Wow this is so great to hear, thank you for sharing!! - Emily, Head of Support

5 / 5 Share

Aug. 19, 2022

Incredible customer support! I had a question and they immediately got back to me with a solution. Much appreciated and will be using the app daily!

Using app

About 4 years

Total reviews

8

Average rating

4.5

Developer Reply

I'm so happy to hear this! I appreciate you taking the time to share the kind words about my team! - Emily, Head of Support

5 / 5 Share

Aug. 18, 2022

Me ha gustado mucho la experiencia con la aplicación y el servicio al cliente es excelente, muy buena.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por tu reseña! - Emily, Head of Support

5 / 5 Share

June 23, 2024

12-08-2022 Really impressed with the support team, they are quick to respond and they helped to resolve my queries within a couple of days. Recommend this app 24-06-2024 Two years on, we are still using this app. The team at Orbit are very friendly and efficient in supporting us, nothing is too hard for them. Highly recommend this app.

Using app

Almost 6 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the review!! - Emily, Head of Support

5 / 5 Share

Aug. 4, 2022

Solves all the special offer requirements we had in our store setup. Very good and efficient support.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing!! - Emily, Head of Support

5 / 5 Share

Aug. 3, 2022

I use this app to turn on & off sales that happen at various times during the year. Also for volume discounts on items that can be shipped together. Support is also very good. They now have chat within the app dashboard.

Using app

About 3 years

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for using our chat widget, it's a new feature we're rolling out. I'm happy to hear it was helpful for you!! - Emily, Head of Support

5 / 5 Share

July 15, 2022

A fantastic app and customer service that is equally as good. Been using the app for many years and it has been great.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

I'm so glad to hear you've been having such a great experience!! I really appreciate you taking the time to leave a review :) - Emily, Head of Support

5 / 5 Share

June 28, 2022

This is a great app. They can always help me solve some of my requests quickly. They have helped my business very well

Using app

Over 3 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for sharing!! I'm so glad to hear we've helped your business :) - Emily, Head of Support

5 / 5 Share

June 25, 2022

Ultimate Special Offers has been fantastic, with its easy-to-use interface and customer service. I've never had any trouble with the app and customer service is quick to answer and help with any questions or concerns that I may have. If you're looking for a great discount app for your site I would recommend this app.

Using app

About 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the review!! - Emily, Support Lead

5 / 5 Share

June 22, 2022

The effort, explanation and understanding have been receiving from James were beyond and above all our expectations. I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.

Store

Onekid

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

Developer Reply

I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead

5 / 5 Share

June 20, 2022

This app works really well with what we need for our shop! We ran into some problems and reached out to customer service and they helped us greatly!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Aw I'm glad to hear it worked out!! Thanks for sharing :) - Emily, Support Lead

5 / 5 Share

May 31, 2022

Wir haben wir in letzter Zeit öfter Kontakt mit dem Support gehabt, dem wir gerne 5 Sterne geben - sehr zuvorkommend und schnelle Antworten.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review!! - Emily, Support Lead

5 / 5 Share

May 31, 2022

Very useful app with a lot of options and exceptional support from the Orbit theme! They helped with adjusting the theme we use so the sale badges are shown properly on the webshop

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words, I really appreciate it! Glad to hear you're happy with our support :) - Emily, Support Lead

5 / 5 Share

May 25, 2022

LOVE this app. There's no other app that can do so many types of discounts and allow so many offers that can be combined into one order. This is *the best* discount app for the end user.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words!! I'm so glad Ultimate Special Offers is working so well for you! - Emily, Support Lead