Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
661
chart
#1,744
All reviews
Rating Breakdown
April 8, 2022
I launched my site only a week ago but suddenly found an issue with the app. I submitted an urgent request for support and Rob assisted within a couple of hours and fixed the issue (which was to do with the Shopify theme not being set up properly). Very happy for such responsive service, given they are in Canada and I am in the UK. I would definitely recommend Ultimate Special Offers.
Thank you so much for this review! I will pass the feedback along to Rob :) - Emily, Support Lead
March 24, 2022
So far the app is working great and helps with our promotions and sales. The support is also very helpful and promptly solved a slight issue we had.
I'm happy to hear the app is working so well for you! - Emily, Support Lead
March 18, 2022
very good app for discounting. I was having issue, and the developer resolved it quickly. Great experience!
I'm glad to hear you had such a positive experience! Thanks for sharing :) - Emily, Support Lead
March 17, 2022
This app has many special offers we can use to promo our products. It is very convenient for us to improve our conversion rate. And the customer service is very kind. Have many patients to help us solve the problem.
Thanks so much for your review! - Emily, Support Lead
March 11, 2022
I haven't been able to use the app yet because I had a few issues with theme-coding since I was using another similar app, however, the customer service is absolutely fantastic. I wrote them and a very kind guy named Jack helped me all the way through and helped me identify the issue. Absolutely recommend.
Thank you for sharing this review!! I'm glad to hear you had such a good experience with Jack :) - Emily, Support Lead
Feb. 10, 2022
not bad. the app does what it advertises. so far, it's been easy to set up, operates accordingly, versatile in the discounts you can create. The app is designed well, very logically which makes it easy to use. I have no complaints thus far. To the developers: Great job!!! Oh, the price is reasonable.....big plus...
Thanks for sharing these kind words! - Emily, Support Lead
Feb. 10, 2022
Very helpful app and an excellent support team! The team was able to help me immediately and implement my wishes!
I'm really happy to hear this. Glad you had such a positive experience! - Emily, Support Lead
Feb. 8, 2022
Highly recommend, fully 24/7 technical support ! I was facing some problems of setting up, the support team figure out for me immediately.
Thanks so much for the review! - Emily, Support Lead
Feb. 4, 2022
Excellent program for providing promotional offers in various ways. We extensively use this program to provide incentives and give additional value to our customers beyond a simple discount.
I'm glad to hear you've had such a great experience, thanks for sharing! - Emily, Support Lead
Feb. 3, 2022
Great app, does have a few let downs mostly due to limitations with Shopify coding. But fabulous support that has overcome 99% of our questions and custom coding!
Thanks so much for your review! Happy to hear my team was able to help :) - Emily, Support Lead
Jan. 26, 2022
L'app funziona bene, facilmente configurabile. Sarebbe bello se lo sconto venisse applicato direttamente nel carrello e non solo nella fase di pagamento.
Grazie per aver condiviso! - Emily, Support Lead
Jan. 25, 2022
I have been using this app for sometime now and it has helped us grow while increasing business. It is incredibility versatile and can be used in so many ways and easy to use. But I must add, more importantly, the support has been ABSOLUTELY SUPERB throughout whenever I have needed assistance to make sure everything work smoothly. While everyone has been great, may I mention ROB has been brilliant in coming back to me and helping me make adjustments when I changed my template. Many Thanks again, Alex Italian food Traders
WOW, thank you for this amazing review!! I'm so glad to hear you had such an excellent experience! - Emily, Support Lead
Jan. 19, 2022
Great app, great customer service! They reach out to you very fast, responsive and helpful. Highly recommend.
Thanks so much for sharing! - Emily, Support Lead
Dec. 27, 2021
Great app, great customer service! They reach out to you very fast, responsive and helpful. Thank you.
So glad to hear this :) We're happy to help! - Emily, Support Lead
Dec. 24, 2021
My developers were consistently responsive to my unique needs; they give very helpful feedback and even included screenshots and helpful details to guide me through every challenge I needed. This quality customer service makes this app a keeper!
Thanks so much for the kind words! - Emily, Support Lead
Dec. 16, 2021
This app is so wonderful! It's easy to use and customize to your theme. We've been using it for awhile now and have had really great results (increased aov in particular!). I highly recommend trying it out.
Thanks so much for your review! I'm glad to hear you had such a great experience :) - Emily, Support Lead
Dec. 13, 2021
A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I never experienced in any app/platform before. Sometimes it may take working your way around Shopify's default discount system to get exactly what you want, for me Paige from customer support has always made this possible (Thank you so much Paige!).
WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead
Dec. 8, 2021
The app is great for increasing your average order value and has great support. I was faced with a particular issue within the app, submitted a support ticket and they solved the issue in a short amount of time. Recommend.
Really happy to hear this, glad we could help! - Emily, Support Lead
Dec. 1, 2021
We've been using this Ultimate Special Offers for some years now and have not encountered any problems yet. It is perfect for providing special offers to your customers and truly helps deliver more revenue for your store. Moreover, their support team is great and very responsive! Highly recommend. Special thanks to Rob (Pixel Union)
So happy to hear your positive experience! Thanks for sharing! - Emily, Support Lead
Nov. 25, 2021
Great and responsive support team, really appreciate their prompt response when there is a bug, special thanks to Kay from Pixel Union.
So happy to hear this, I'm glad we were able to get everything sorted out for you. Will be passing this feedback along to Kay, thank you! - Emily, Support Lead