Ultimate Special Offers
USO: Discounts & Promotions - Shopify App
Rating
4.6
feedback
661
chart
#1,737
All reviews
Rating Breakdown
Nov. 23, 2021
very happy. great app. like the new changes/features that have been added over the years like different USO sale/discount types.
Thanks so much for your review! - Emily, Support Lead
Nov. 23, 2021
I needed help setting up my offer and they responded the same day with great information and a solution for my question. 10/10 recommend :)
Very glad we could help!! Hope you have a great BFCM :) - Emily, Support Lead
Nov. 23, 2021
Kay as been awesome through this whole experience trying to get my deals setup correctly for black friday. She has been there every step of the way had no issues with helping me when I had issues with the app. Awesome customer service and the app is great also
Thank you so much for this review! - Emily, Support Lead
Nov. 23, 2021
From all the apps I've used for promotions this has been BY FAR the most user-friendly and effective. Kay from customer service helped us in no time to have it all set for our site. Highly recommend you try this app for your store!.
I'm so happy to hear this, and will definitely pass this feedback on to Kay! Glad we could help :) - Emily, Support Lead
Nov. 22, 2021
I've had this installed for a couple of years and it works great. If I have any problems, the support team gets back to me instantly and fixes the issue ASAP. This reassurance alone is worth the cost.
Thank you for the feedback about our support team! I'm happy to hear this :) - Emily, Support Lead
Nov. 18, 2021
Pixel Union has always had great support for their apps. The special offers functionality has created entirely new unique revenue possibilities for us due to Shopify's extremely limited discounting options. We've used Special Offers for 3 or 4 years now and never ran into major issues. There are a few nuances to the way we utilize the offers, but have always found ways to work around them. I would recommend both this app and the PU team.
This warms my heart! Thank you so much for being a customer of ours for so long. It really means a lot. Best of luck during BFCM! - Emily, Support Lead
Nov. 18, 2021
This app help us a lot in setting up bundle promotion. Technical support was very helpful and manage to fix my problem.
Very happy to hear this. Best of luck during BFCM! - Emily, Support Lead
Nov. 17, 2021
This app is excellent for anyone looking to automate complex special pricing or discounts. Paige and the development team at Pixel Union are fast and responsive, competent and friendly. Highly recommended!
I'm so glad to hear this! We really appreciate your support :) - Emily, Support Lead
Nov. 15, 2021
Emily was a great help, I had an issue with the cart page not loading the deals. But I contacted the support team and Emily oversaw the issue I had and fixed the problem in a timely manner. Thank you Emily and the developer team
Thanks so much for the review! I'm happy I could help :) - Emily, Support Lead
Nov. 11, 2021
Great customer service. I had issues with something I could not fix myself and the team helped me as soon as they could.
Thanks so much for the review! This means a lot :) - Emily, Support Lead
Nov. 10, 2021
The new theme is having some problems in showing up, the team quickly response to my request, friendly and helpful.
Happy to hear we were able to get the issue resolved quickly! - Emily, Support Lead
Nov. 3, 2021
I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.
Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead
Nov. 1, 2021
The Ultimate Special Offer service team is brilliant. They helped me code a custom bundle for my French market. I highly recommend this product as the service team is profesionnal and very nice. Thank you James !
Super happy to hear this! Thanks so much for sharing :) - Emily, Support Lead
Oct. 28, 2021
This app has a ton of awesome features to really customize offers to customers, not only is the app great but the customer service team is so fast to respond and fix any issues that I might have. 10/10 recommend!
Thanks so much for sharing your review and for using Ultimate Special Offers! We're thrilled about your 10/10 recommendation 👍 I'll pass on your kudos to the support team! ~Jamie, Designer
Oct. 28, 2021
I love this app! It's really easy to install and navigate - even for the regular user like me. Using the cross sell option I had a conversion rate of 88%! Also a post sale offer of around 11%. It looks professional on my site, I can change the colours to match my theme. It's so easy to go in and change offers on a regular basis. Thank you USO!
Thank you for the kind words! Happy to hear your experience has been great so far :) - Emily, Support Lead
Oct. 27, 2021
Amazing support! I'm using the app for their multiple gifts to choose from and my theme was having an issue...they fixed the issue before my developer even responded. Now that it is fixed, working seamlessly.
Thanks so much for sharing this positive experience. We appreciate it! - Emily, Support Lead
Oct. 27, 2021
Very prompt and responsive customer support/dev team. Lots of offer options and display options. Very easy to use and setup.
Using app
Over 2 years
Total reviews
1
Average rating
5.0
Glad to hear your experience has been so positive! - Emily, Support Lead
Oct. 27, 2021
I used for gifts in my store and it works perfectly, also their support was amazing. Really good experience
Happy to hear this. Thanks for the review! - Emily, Support Lead
Oct. 26, 2021
We used this app to upsell accessories and also to incentivize customers to purchase extra products at a discount. The conversion and sales have been phenomenal since we started using this app. We didn't have anything like this before so we were definitely missing out on sales.
I'm so glad to hear Ultimate Special Offers has been so successful for you. Thank you for sharing! - Emily, Support Lead
Oct. 22, 2021
This app is going to allow us to do a myriad of different offers both online AND in store which is huge for us! The versatility is great and the service has been phenomenal too! So happy to have found this!
Thank you for the kind words! - Emily, Support Lead