All reviews

Rating Breakdown

  • 5
    80% (528 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    2% (14 ratings)
  • 1
    8% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2021

very happy. great app. like the new changes/features that have been added over the years like different USO sale/discount types.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! - Emily, Support Lead

5 / 5 Share

Nov. 23, 2021

I needed help setting up my offer and they responded the same day with great information and a solution for my question. 10/10 recommend :)

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Very glad we could help!! Hope you have a great BFCM :) - Emily, Support Lead

5 / 5 Share

Nov. 23, 2021

Kay as been awesome through this whole experience trying to get my deals setup correctly for black friday. She has been there every step of the way had no issues with helping me when I had issues with the app. Awesome customer service and the app is great also

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review! - Emily, Support Lead

5 / 5 Share

Nov. 23, 2021

From all the apps I've used for promotions this has been BY FAR the most user-friendly and effective. Kay from customer service helped us in no time to have it all set for our site. Highly recommend you try this app for your store!.

Store

Octavia

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm so happy to hear this, and will definitely pass this feedback on to Kay! Glad we could help :) - Emily, Support Lead

5 / 5 Share

Nov. 22, 2021

I've had this installed for a couple of years and it works great. If I have any problems, the support team gets back to me instantly and fixes the issue ASAP. This reassurance alone is worth the cost.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback about our support team! I'm happy to hear this :) - Emily, Support Lead

5 / 5 Share

Nov. 18, 2021

Pixel Union has always had great support for their apps. The special offers functionality has created entirely new unique revenue possibilities for us due to Shopify's extremely limited discounting options. We've used Special Offers for 3 or 4 years now and never ran into major issues. There are a few nuances to the way we utilize the offers, but have always found ways to work around them. I would recommend both this app and the PU team.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

This warms my heart! Thank you so much for being a customer of ours for so long. It really means a lot. Best of luck during BFCM! - Emily, Support Lead

5 / 5 Share

Nov. 18, 2021

This app help us a lot in setting up bundle promotion. Technical support was very helpful and manage to fix my problem.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Very happy to hear this. Best of luck during BFCM! - Emily, Support Lead

5 / 5 Share

Nov. 17, 2021

This app is excellent for anyone looking to automate complex special pricing or discounts. Paige and the development team at Pixel Union are fast and responsive, competent and friendly. Highly recommended!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

I'm so glad to hear this! We really appreciate your support :) - Emily, Support Lead

5 / 5 Share

Nov. 15, 2021

Emily was a great help, I had an issue with the cart page not loading the deals. But I contacted the support team and Emily oversaw the issue I had and fixed the problem in a timely manner. Thank you Emily and the developer team

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! I'm happy I could help :) - Emily, Support Lead

5 / 5 Share

Nov. 11, 2021

Great customer service. I had issues with something I could not fix myself and the team helped me as soon as they could.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! This means a lot :) - Emily, Support Lead

5 / 5 Share

Nov. 10, 2021

The new theme is having some problems in showing up, the team quickly response to my request, friendly and helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear we were able to get the issue resolved quickly! - Emily, Support Lead

5 / 5 Share

Nov. 3, 2021

I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead

5 / 5 Share

Nov. 1, 2021

The Ultimate Special Offer service team is brilliant. They helped me code a custom bundle for my French market. I highly recommend this product as the service team is profesionnal and very nice. Thank you James !

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Super happy to hear this! Thanks so much for sharing :) - Emily, Support Lead

5 / 5 Share

Oct. 28, 2021

This app has a ton of awesome features to really customize offers to customers, not only is the app great but the customer service team is so fast to respond and fix any issues that I might have. 10/10 recommend!

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for sharing your review and for using Ultimate Special Offers! We're thrilled about your 10/10 recommendation 👍 I'll pass on your kudos to the support team! ~Jamie, Designer

5 / 5 Share

Oct. 28, 2021

I love this app! It's really easy to install and navigate - even for the regular user like me. Using the cross sell option I had a conversion rate of 88%! Also a post sale offer of around 11%. It looks professional on my site, I can change the colours to match my theme. It's so easy to go in and change offers on a regular basis. Thank you USO!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! Happy to hear your experience has been great so far :) - Emily, Support Lead

5 / 5 Share

Oct. 27, 2021

Amazing support! I'm using the app for their multiple gifts to choose from and my theme was having an issue...they fixed the issue before my developer even responded. Now that it is fixed, working seamlessly.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for sharing this positive experience. We appreciate it! - Emily, Support Lead

5 / 5 Share

Oct. 27, 2021

Very prompt and responsive customer support/dev team. Lots of offer options and display options. Very easy to use and setup.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear your experience has been so positive! - Emily, Support Lead

5 / 5 Share

Oct. 27, 2021

I used for gifts in my store and it works perfectly, also their support was amazing. Really good experience

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear this. Thanks for the review! - Emily, Support Lead

5 / 5 Share

Oct. 26, 2021

We used this app to upsell accessories and also to incentivize customers to purchase extra products at a discount. The conversion and sales have been phenomenal since we started using this app. We didn't have anything like this before so we were definitely missing out on sales.

Store

REFYNE

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

I'm so glad to hear Ultimate Special Offers has been so successful for you. Thank you for sharing! - Emily, Support Lead

5 / 5 Share

Oct. 22, 2021

This app is going to allow us to do a myriad of different offers both online AND in store which is huge for us! The versatility is great and the service has been phenomenal too! So happy to have found this!

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the kind words! - Emily, Support Lead