USO: Ultimate Special Offers
All reviews
This app is excellent for anyone looking to automate complex special pricing or discounts. Paige and the development team at Pixel Union are fast and responsive, competent and friendly. Highly recommended!
I'm so glad to hear this! We really appreciate your support :) - Emily, Support Lead
Emily was a great help, I had an issue with the cart page not loading the deals. But I contacted the support team and Emily oversaw the issue I had and fixed the problem in a timely manner. Thank you Emily and the developer team
Thanks so much for the review! I'm happy I could help :) - Emily, Support Lead
The new theme is having some problems in showing up, the team quickly response to my request, friendly and helpful.
Happy to hear we were able to get the issue resolved quickly! - Emily, Support Lead
I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.
Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead
I love this app! It's really easy to install and navigate - even for the regular user like me. Using the cross sell option I had a conversion rate of 88%! Also a post sale offer of around 11%. It looks professional on my site, I can change the colours to match my theme. It's so easy to go in and change offers on a regular basis. Thank you USO!
Thank you for the kind words! Happy to hear your experience has been great so far :) - Emily, Support Lead
Amazing support! I'm using the app for their multiple gifts to choose from and my theme was having an issue...they fixed the issue before my developer even responded. Now that it is fixed, working seamlessly.
Thanks so much for sharing this positive experience. We appreciate it! - Emily, Support Lead
Very prompt and responsive customer support/dev team. Lots of offer options and display options. Very easy to use and setup.
Glad to hear your experience has been so positive! - Emily, Support Lead
I used for gifts in my store and it works perfectly, also their support was amazing. Really good experience
Happy to hear this. Thanks for the review! - Emily, Support Lead
We used this app to upsell accessories and also to incentivize customers to purchase extra products at a discount. The conversion and sales have been phenomenal since we started using this app. We didn't have anything like this before so we were definitely missing out on sales.
I'm so glad to hear Ultimate Special Offers has been so successful for you. Thank you for sharing! - Emily, Support Lead
This app is going to allow us to do a myriad of different offers both online AND in store which is huge for us! The versatility is great and the service has been phenomenal too! So happy to have found this!
Thank you for the kind words! - Emily, Support Lead
Great support service! Even when the app does not have some specific features we would like to have (such as the option to give to the customer only one gift at a time when you want to have different gifts available to choose at the same time), the support has always been very kind with us and solved any issue or personalization request.
I am happy to hear you had a good experience! Glad my team could help :) - Emily, Support Lead
During the process of building a site for a Fortune 500 company, we studied 30+ apps related to promotion campaign management. Our ideal app should support the following patterns of promotion campaign. (1) buy A with discount type. (2) buy A and B with discount type. (3) buy quantity A with discount type. (4) buy A over amount with discount type. (5) buy A, get C with discount type. (6) buy A, get C with discount type in next purchase. Ultimate Special Offers came out at the top of the list for several reasons. (a) User interface compatible in style with Shopify native user interface. (b) Able to support most of our target campaign management patterns. (c) Speedy support from the team led by Rob. The support team helped to identify incompatibility with another app and rectify the situation to allow us to proceed with the testing of USO. All in all, it has been a pleasant experience working with the USO team.
I am *SO* happy to hear this! It's great to hear such positive feedback. Thanks! - Emily, Support Lead
Customer Support is excellent. I had a few issues setting everything up but they replied quickly and with screenshots to show me exactly what to do to get the offers working how I wanted. Any bugs found were sent to a developer and fixed as well. Amazing service. App interface is easy to use and customizeable. I currently use a bundle offer with a gift (shown to help advertise XX amount till you get free shipping).
Hello, Rosie here from the Success Team :) We're so glad we were able to get you up and running with Ultimate Special Offers. Thank you so much for your kind words!
This is a great app that meets a lot of my needs. The support team is very friendly and helpful, sorted out an issue quickly.
Thanks for the kind words! - Emily, Support Lead
We have been using Ultimate Special Offers for a while now. We had a few issues to start with as the Theme needed some updates for the App to work perfectly. Although, we had a tricky start the support from the USO team (particularly Patrick) was absolutely brilliant that something we couldn't fault, hence a 5 Star rating for this App. App gives a lots of flexibility with the kind of products we have on offer. Highly recommended.
Thank you so much for the kind words! So glad to hear everything is working well for you :) - Emily, Support Lead
Very great support and it helps me to better set my promotion! The customer support is helpful to answer all my queries.
So glad we could help! - Emily, Support Lead
I first reached out to Ultimate Special Offers support team to embed a free gift for abandoned customers. Rob, a representative from the support team assisted me more than I've expected. He responded in a timely manner offering help beyond what I needed. His advice, thoughts and feedback truly benefited me and my online website. Thank you Rob, you're the best!!
Rob truly is the best! Thanks for the kind words :) - Emily, Support Lead
excellent support with this app which is wonderful for many discounts plus all the other offers you can apply to your online website
Glad to hear you find the app's offers helpful! We appreciate the positive review :) - Liz, Marketing
The app is great but the customer support is even better. We had an issue and they were quick to reply and fixed it for us. They also explained what was causing it. I'd definitely recommend using this app.
Thanks so much for this review! We're so glad you like the app and that our support team was able to help you out :) - Liz, Marketing
Excellent attention from Rob and the entire team of developers who helped me solve some problems I had with the store code. Recommended.
Thanks for your kind words, you made our day! Glad to see we could get your mobile storefront code integrated there. Happy selling, Kate, Merchant Success Lead
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