All reviews

Rating Breakdown

  • 5
    80% (533 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (9 ratings)
  • 2
    2% (14 ratings)
  • 1
    8% (55 ratings)
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5 / 5 Share

Dec. 16, 2021

This app is so wonderful! It's easy to use and customize to your theme. We've been using it for awhile now and have had really great results (increased aov in particular!). I highly recommend trying it out.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! I'm glad to hear you had such a great experience :) - Emily, Support Lead

5 / 5 Share

Dec. 13, 2021

A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I never experienced in any app/platform before. Sometimes it may take working your way around Shopify's default discount system to get exactly what you want, for me Paige from customer support has always made this possible (Thank you so much Paige!).

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead

5 / 5 Share

Dec. 8, 2021

The app is great for increasing your average order value and has great support. I was faced with a particular issue within the app, submitted a support ticket and they solved the issue in a short amount of time. Recommend.

Using app

About 4 years

Total reviews

3

Average rating

4.7

Developer Reply

Really happy to hear this, glad we could help! - Emily, Support Lead

5 / 5 Share

Dec. 1, 2021

We've been using this Ultimate Special Offers for some years now and have not encountered any problems yet. It is perfect for providing special offers to your customers and truly helps deliver more revenue for your store. Moreover, their support team is great and very responsive! Highly recommend. Special thanks to Rob (Pixel Union)

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

So happy to hear your positive experience! Thanks for sharing! - Emily, Support Lead

5 / 5 Share

Nov. 25, 2021

Great and responsive support team, really appreciate their prompt response when there is a bug, special thanks to Kay from Pixel Union.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear this, I'm glad we were able to get everything sorted out for you. Will be passing this feedback along to Kay, thank you! - Emily, Support Lead

5 / 5 Share

Nov. 23, 2021

very happy. great app. like the new changes/features that have been added over the years like different USO sale/discount types.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! - Emily, Support Lead

5 / 5 Share

Nov. 23, 2021

I needed help setting up my offer and they responded the same day with great information and a solution for my question. 10/10 recommend :)

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Very glad we could help!! Hope you have a great BFCM :) - Emily, Support Lead

5 / 5 Share

Nov. 23, 2021

Kay as been awesome through this whole experience trying to get my deals setup correctly for black friday. She has been there every step of the way had no issues with helping me when I had issues with the app. Awesome customer service and the app is great also

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review! - Emily, Support Lead

5 / 5 Share

Nov. 23, 2021

From all the apps I've used for promotions this has been BY FAR the most user-friendly and effective. Kay from customer service helped us in no time to have it all set for our site. Highly recommend you try this app for your store!.

Store

Octavia

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm so happy to hear this, and will definitely pass this feedback on to Kay! Glad we could help :) - Emily, Support Lead

5 / 5 Share

Nov. 22, 2021

I've had this installed for a couple of years and it works great. If I have any problems, the support team gets back to me instantly and fixes the issue ASAP. This reassurance alone is worth the cost.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback about our support team! I'm happy to hear this :) - Emily, Support Lead

5 / 5 Share

Nov. 18, 2021

Pixel Union has always had great support for their apps. The special offers functionality has created entirely new unique revenue possibilities for us due to Shopify's extremely limited discounting options. We've used Special Offers for 3 or 4 years now and never ran into major issues. There are a few nuances to the way we utilize the offers, but have always found ways to work around them. I would recommend both this app and the PU team.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

This warms my heart! Thank you so much for being a customer of ours for so long. It really means a lot. Best of luck during BFCM! - Emily, Support Lead

5 / 5 Share

Nov. 18, 2021

This app help us a lot in setting up bundle promotion. Technical support was very helpful and manage to fix my problem.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Very happy to hear this. Best of luck during BFCM! - Emily, Support Lead

5 / 5 Share

Nov. 17, 2021

This app is excellent for anyone looking to automate complex special pricing or discounts. Paige and the development team at Pixel Union are fast and responsive, competent and friendly. Highly recommended!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

I'm so glad to hear this! We really appreciate your support :) - Emily, Support Lead

5 / 5 Share

Nov. 15, 2021

Emily was a great help, I had an issue with the cart page not loading the deals. But I contacted the support team and Emily oversaw the issue I had and fixed the problem in a timely manner. Thank you Emily and the developer team

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! I'm happy I could help :) - Emily, Support Lead

5 / 5 Share

Nov. 11, 2021

Great customer service. I had issues with something I could not fix myself and the team helped me as soon as they could.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! This means a lot :) - Emily, Support Lead

5 / 5 Share

Nov. 10, 2021

The new theme is having some problems in showing up, the team quickly response to my request, friendly and helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear we were able to get the issue resolved quickly! - Emily, Support Lead

5 / 5 Share

Nov. 3, 2021

I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead

5 / 5 Share

Nov. 1, 2021

The Ultimate Special Offer service team is brilliant. They helped me code a custom bundle for my French market. I highly recommend this product as the service team is profesionnal and very nice. Thank you James !

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Super happy to hear this! Thanks so much for sharing :) - Emily, Support Lead

5 / 5 Share

Oct. 28, 2021

This app has a ton of awesome features to really customize offers to customers, not only is the app great but the customer service team is so fast to respond and fix any issues that I might have. 10/10 recommend!

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for sharing your review and for using Ultimate Special Offers! We're thrilled about your 10/10 recommendation 👍 I'll pass on your kudos to the support team! ~Jamie, Designer

5 / 5 Share

Oct. 28, 2021

I love this app! It's really easy to install and navigate - even for the regular user like me. Using the cross sell option I had a conversion rate of 88%! Also a post sale offer of around 11%. It looks professional on my site, I can change the colours to match my theme. It's so easy to go in and change offers on a regular basis. Thank you USO!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! Happy to hear your experience has been great so far :) - Emily, Support Lead