Wheelify Spin Wheel Email Pop
Build list with discount spin wheel email pop up &...
Rating
4.8
feedback
653
chart
#776
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
23%
-
Less than a day
30%
-
Less than a month
27%
-
Less than a year
13%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the responsiveness and helpfulness of the support agents, such as Sam, Luis, Arya, Alice, Betty, and Michelle. Customers appreciated the ease of setup and customization options offered by the app, especially in boosting user engagement and email signups. The live chat support was a standout feature, with users mentioning that their queries were resolved promptly and efficiently. However, there were a few negative reviews mentioning issues with payment for basic functions and unclear instructions on setting up discount codes.
Highlights
All reviews
Feb. 20, 2026
tanto tiempo de configuración y edición para que al final las funciones básicas tengas que pagarlas...una perdida de tiempo
Lamentamos la confusión que hayas tenido. Para aclarar, el plan Básico no incluye cuotas de suscripción recurrentes. Solo aplica cargos por uso según las impresiones de las ruedas, y los cargos no se pueden procesar sin la aprobación de autenticación de Shopify. Parece que hubo un malentendido con respecto al paso de autorización. Te enviamos un correo electrónico con una explicación detallada; por favor, respóndenos para que podamos aclarar todo y ayudarte adecuadamente. Estaremos encantados de ayudarte a configurarlo correctamente.
Feb. 10, 2026
Sam was incredible! A sight for sore eyes! Quckly guided me and fixed my issue. Definition of live support!
Jan. 18, 2026
Luis answered all my questions to help me get started. Great customer service experience.
Jan. 7, 2026
La atención fue excelente. Espero poder gestionar mi solicitud de función para reducir los slices.
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