Wheelify Spin Wheel Email Pop for Shopify

Wheelify Spin Wheel Email Pop

Build list with discount spin wheel email pop up &...

Rating

4.8

feedback

653

Reviews

chart

#776

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    23%
  • Less than a day
    30%
  • Less than a month
    27%
  • Less than a year
    13%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the responsiveness and helpfulness of the support agents, such as Sam, Luis, Arya, Alice, Betty, and Michelle. Customers appreciated the ease of setup and customization options offered by the app, especially in boosting user engagement and email signups. The live chat support was a standout feature, with users mentioning that their queries were resolved promptly and efficiently. However, there were a few negative reviews mentioning issues with payment for basic functions and unclear instructions on setting up discount codes.

Highlights

Excellent customer service and quick support
Ease of setup and customization options
Positive feedback on live chat support
Issues with payment for basic functions
Unclear instructions on setting up discount codes

Rating Breakdown

  • 5
    89% (580 ratings)
  • 4
    7% (44 ratings)
  • 3
    2% (10 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 92% (596)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 20, 2026

tanto tiempo de configuración y edición para que al final las funciones básicas tengas que pagarlas...una perdida de tiempo

Using app

39 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Lamentamos la confusión que hayas tenido. Para aclarar, el plan Básico no incluye cuotas de suscripción recurrentes. Solo aplica cargos por uso según las impresiones de las ruedas, y los cargos no se pueden procesar sin la aprobación de autenticación de Shopify. Parece que hubo un malentendido con respecto al paso de autorización. Te enviamos un correo electrónico con una explicación detallada; por favor, respóndenos para que podamos aclarar todo y ayudarte adecuadamente. Estaremos encantados de ayudarte a configurarlo correctamente.

5 / 5 Share

Feb. 10, 2026

Sam was incredible! A sight for sore eyes! Quckly guided me and fixed my issue. Definition of live support!

Store

Lost

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Luis answered all my questions to help me get started. Great customer service experience.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

La atención fue excelente. Espero poder gestionar mi solicitud de función para reducir los slices.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

Narcisista

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

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