All reviews

Rating Breakdown

  • 5
    90% (574 ratings)
  • 4
    7% (43 ratings)
  • 3
    2% (10 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 92% (588)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 31, 2026

Dear Sir/Madam, This correspondence constitutes a FINAL FORMAL LEGAL NOTICE issued to Care Cart regarding wrongful account termination, denial of access to our client’s store, and breach of contractual obligations under your stated Terms & Conditions. 1. Binding Nature of Your Terms & Conditions We acknowledge that your Terms & Conditions (updated February 11, 2024) govern the relationship between Care Cart and its users. However, your own policies explicitly require: Actions to be reasonable, lawful, and compliant with applicable regulations Enforcement measures to be exercised in good faith and not arbitrarily Compliance with consumer protection laws and fair business practices Your recent actions are in direct violation of these principles. 2. Wrongful Termination & Abuse of Discretion Care Cart has restricted and permanently blocked access to our client’s store without: Providing specific evidence of any violation Issuing prior notice or warning Allowing an opportunity to respond or cure any alleged breach While your Terms mention discretionary suspension, such discretion cannot be exercised arbitrarily, unfairly, or in bad faith, nor can it override applicable business and consumer protection laws. This constitutes: Breach of contract Unfair business practice Denial of due process 3. Breach of Refund & Billing Policies Your stated policies include: A 30-day money-back guarantee Billing transparency via Shopify billing cycle Obligation to ensure accurate and lawful charges Despite this, the following violations have occurred: Duplicate and conflicting billing (Free Plan vs. $27.99 Usage Fee) Charges applied after service inactivity (post March 16, 2026) Failure to provide transparent billing justification These actions constitute: Unauthorized billing Material misrepresentation Violation of consumer financial protection standards 4. Data Retention & Access Obligations Your Terms state that user data may be retained for: Up to 90 days (paid users) Up to 60 days (free users) By blocking access without lawful justification, Care Cart is: Denying access to client-owned data Potentially misusing or withholding commercial data Violating data access and control rights 5. Legal Demand for Immediate Compliance Accordingly, we hereby demand that Care Cart within 24 hours: Immediately restore full access to the affected store and associated services Provide documented evidence of the alleged Terms violation Issue a full refund of all disputed and unauthorized charges Deliver a complete billing and activity audit report, including: Usage logs Campaign activity timestamps Confirm in writing that: No further unauthorized restrictions or charges will occur All actions will comply with applicable laws and your own policies 6. Notice of Legal Escalation (U.S. & UAE Jurisdiction) Failure to comply within the stated timeframe will result in immediate legal escalation without further notice, including but not limited to: Filing a federal lawsuit in Washington, D.C. (United States) for: Breach of contract Financial damages Unlawful business practices Initiating legal proceedings in the United Arab Emirates (UAE courts) under: Commercial transaction laws Business protection and fraud regulations Pursuing claims related to: Unjust enrichment Unauthorized financial transactions Potential financial misconduct, including money laundering implications, subject to investigation by relevant authorities 7. Reservation of Rights Nothing in your Terms & Conditions overrides: Applicable consumer protection laws Fraud and financial crime regulations International commercial legal standards All rights, claims, and remedies are hereby fully reserved. You are advised to treat this matter with urgent legal priority. Failure to respond appropriately will result in immediate and irreversible legal action. Sincerely, / s / Yanel Sosa, Esq. Corporate Counsel for ChaudharySaqlainSeven LLC & Mr. Saqlain Qadir [email protected] Austin, Texas 78731, United States Phone: +1 (725) 334-0247 Registered Email: [email protected] USA Office: 5900 Balcones Drive, Suite 100-18123 Austin, Texas 78731 United States Recipient: [email protected]

Using app

3 months

Total reviews

3

Average rating

2.3

5 / 5 Share

March 30, 2026

service rapide

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

Using app

About 8 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 20, 2026

tanto tiempo de configuración y edición para que al final las funciones básicas tengas que pagarlas...una perdida de tiempo

Using app

39 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Lamentamos la confusión que hayas tenido. Para aclarar, el plan Básico no incluye cuotas de suscripción recurrentes. Solo aplica cargos por uso según las impresiones de las ruedas, y los cargos no se pueden procesar sin la aprobación de autenticación de Shopify. Parece que hubo un malentendido con respecto al paso de autorización. Te enviamos un correo electrónico con una explicación detallada; por favor, respóndenos para que podamos aclarar todo y ayudarte adecuadamente. Estaremos encantados de ayudarte a configurarlo correctamente.

5 / 5 Share

Feb. 10, 2026

Sam was incredible! A sight for sore eyes! Quckly guided me and fixed my issue. Definition of live support!

Store

Lost

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Luis answered all my questions to help me get started. Great customer service experience.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

La atención fue excelente. Espero poder gestionar mi solicitud de función para reducir los slices.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

Narcisista

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

I had a great experience with this spin-wheel plugin. Their support team responded really quickly and helped me fix the issue step by step.

Store

LEVEL8

Using app

16 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 8, 2025

Great option for email capture and fun interaction with customers on web!

Using app

14 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 18, 2026

A fantastic and beautiful app with smart support – one of the best I've encountered in Shopify apps. Luis support is outstanding, incredibly fast and intelligent, and her service is very friendly. Thank you, Luis !

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Using app

31 minutes

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 28, 2025

no clear instruction on how to link discount code to shpiify store so discount codes didnt work

Using app

About 1 hour

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 27, 2025

great support

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Very helpful and going out of reach!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

One of the best marketing tools we’ve used on Shopify! Wheelify is super easy to use and works perfectly for our campaigns. The setup was quick, and the customization options make it simple to match our brand style. One of the best parts is their live customer support, the team is always available to discuss and guide us in real time, which makes everything so much smoother! We’ve seen great engagement results from using the spin wheel pop-ups. Highly recommend it to anyone looking to make their store more interactive and boost conversions effortlessly!

Store

Jajoo

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Store

EcoHaus

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 6, 2025

very responsive customer service and easy/quick set up!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 6, 2025

Certains ajustements à effectuer mais en général l'application est intéressante. Le soutient en chat est efficace et rapide.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 5, 2025

I'm very happy with Wheelify's customer support, and I'm grateful to Ali for all their work. Setting up the app was laborious before launch, but I'm glad it's now live and everything is going well so far. But I still hope there can be more Settings for the turntable, such as the number of slices

Using app

8 days

Total reviews

12

Average rating

3.6