Wheelify Spin Wheel Discount
Spin to win via spin wheel discount pop up game...
Rating
4.8
feedback
640
chart
#738
All reviews
Review RSS Feed
May 18, 2026
Misleading users into installing the free version and then charging extra fees.
We’d like to clarify a few important points for anyone reading this review. Our app does offer a free subscription plan, but usage-based charges for impressions are clearly outlined inside the app, billing section, and pricing details. You were never charged a recurring subscription fee — all invoices since July 2025 were generated strictly based on actual app usage. We also see that our customer success team has already been actively communicating with you over email to explain the charges and answer questions. We’re always happy to help clarify billing and usage details, and we genuinely try to keep everything transparent and fair. As a "Built for Shopify" approved app, we take trust very seriously and continuously work to make both pricing and usage reporting as clear as possible.
May 17, 2026
Thieves will steal your money and not return funds
Hi there, We want to address your concerns directly and transparently. After a careful review of your account, we can confirm the following: your store was on our Free plan and no invoice was ever issued to your store, and Shopify processed no charges from our app on your account. There is simply no payment on our side that could be refunded. It's possible you may be recalling a different app installed during the same period. Our Customer Success Manager has emailed you to help look into this and, if it turns out a charge came from another source, point you toward the right party so you can recover those funds. We're committed to making this right, but we need your help to do so. Please check your email — we're ready to assist.
May 3, 2026
En general muy bien, mis sugerencias serían: 1. No hacer obligatoria la pantalla de Inscribir nombre y correo 2. Poder modificar los colores de la rueda central
April 23, 2026
love it!!! they helped me set it up under 5 minutes but was easy over all
March 27, 2026
Feb. 20, 2026
tanto tiempo de configuración y edición para que al final las funciones básicas tengas que pagarlas...una perdida de tiempo
Lamentamos la confusión que hayas tenido. Para aclarar, el plan Básico no incluye cuotas de suscripción recurrentes. Solo aplica cargos por uso según las impresiones de las ruedas, y los cargos no se pueden procesar sin la aprobación de autenticación de Shopify. Parece que hubo un malentendido con respecto al paso de autorización. Te enviamos un correo electrónico con una explicación detallada; por favor, respóndenos para que podamos aclarar todo y ayudarte adecuadamente. Estaremos encantados de ayudarte a configurarlo correctamente.
Feb. 10, 2026
Sam was incredible! A sight for sore eyes! Quckly guided me and fixed my issue. Definition of live support!
Jan. 18, 2026
Luis answered all my questions to help me get started. Great customer service experience.
Jan. 7, 2026
La atención fue excelente. Espero poder gestionar mi solicitud de función para reducir los slices.
Dec. 12, 2025
I had a great experience with this spin-wheel plugin. Their support team responded really quickly and helped me fix the issue step by step.
March 18, 2026
A fantastic and beautiful app with smart support – one of the best I've encountered in Shopify apps. Luis support is outstanding, incredibly fast and intelligent, and her service is very friendly. Thank you, Luis !
Nov. 28, 2025
no clear instruction on how to link discount code to shpiify store so discount codes didnt work