Rating

4.8

feedback

636

Reviews

chart

#718

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    23%
  • Less than a day
    30%
  • Less than a month
    28%
  • Less than a year
    14%
  • More than a year
    5%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the quick and helpful customer service provided by the support team. Users appreciated the ease of setup and customization options offered by the app, especially for features like the spin wheel. The live chat support was highlighted as a standout feature, with support agents like Luis, Alice, and Sam being commended for their patience and effectiveness in guiding users through any issues. Additionally, users found the app to be effective in boosting customer engagement and increasing conversions on their online stores. However, there were a few negative reviews mentioning issues with setting up discount codes, unclear instructions, and technical glitches that affected the app's functionality.

Highlights

Positive customer service experience and quick support
Ease of setup and customization options
Effectiveness in boosting customer engagement and conversions
Issues with discount code setup and technical glitches
Unclear instructions in some cases

Rating Breakdown

  • 5
    90% (570 ratings)
  • 4
    7% (43 ratings)
  • 3
    2% (10 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 92% (585)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 23, 2026

love it!!! they helped me set it up under 5 minutes but was easy over all

Store

Pipmine

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2026

service rapide

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

Using app

About 8 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 20, 2026

tanto tiempo de configuración y edición para que al final las funciones básicas tengas que pagarlas...una perdida de tiempo

Using app

39 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Lamentamos la confusión que hayas tenido. Para aclarar, el plan Básico no incluye cuotas de suscripción recurrentes. Solo aplica cargos por uso según las impresiones de las ruedas, y los cargos no se pueden procesar sin la aprobación de autenticación de Shopify. Parece que hubo un malentendido con respecto al paso de autorización. Te enviamos un correo electrónico con una explicación detallada; por favor, respóndenos para que podamos aclarar todo y ayudarte adecuadamente. Estaremos encantados de ayudarte a configurarlo correctamente.

5 / 5 Share

Feb. 10, 2026

Sam was incredible! A sight for sore eyes! Quckly guided me and fixed my issue. Definition of live support!

Store

Lost

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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