Wheelify Spin Wheel Discount
The Shopify App has received mostly positive reviews regarding its customer support, ease of use, and effectiveness in boosting engagement and conversions. Users appreciate the quick and helpful support provided by team members like Luis, Sam, Alice, Betty, and Grace. The app's customization options, ability to schedule campaigns, and live customer support have been highlighted as major strengths. However, there are a few negative reviews mentioning issues with setting up the app, difficulties in accessing features, and concerns about additional fees being charged unexpectedly.
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An excellent Shopify app with powerful features and a user-friendly interface. It has significantly improved the way we manage our store. The support team is extremely responsive, friendly, and professional—they reply quickly and always find an effective solution. Highly recommended for every Shopify merchant!
Absolute shiiiiiiit integration app on a mobile platform. Can’t scroll and change settings, can’t save and move onto the next step of creating a campaign. If you want endless hours of frustration trying to get this app on your website, this pile of trash will be for you.
Great Team to work With! I've been up all night trying to get my wheel to pop up on my store and an assistant stuck by me the whole night walked me through the process and I was abit skeptical on sharing my account password. but he logged in my account and helped me get the job done. so that shows they are also trustworthy. big respect to this team!
I still haven't been able to set up this app. Coupons aren't sent to my email. Totally frustrating, a complete waste of time and money.
Hi, We're sorry this fell short. Coupons not reaching your customers isn't something you should have had to troubleshoot on your own, and we understand the frustration behind your feedback. Our customer support manager has emailed you directly. If you're open to it, we'll walk through the setup with you and test the coupon delivery end to end, so you can see it working rather than take our word for it. We're available 24/7 and we don't consider it resolved until your campaign is live and delivering. We're here for you.
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