Urban Goods Collective review for Spin Wheel Email Popups • EA

Dec. 7, 2023

UPDATED REVIEW: All money was refunded, and the free trial went exactly how I hoped. This app is great, especially the free function, which is great for most small businesses, however, the other tiers make it great for expanding. I do recommend trying the free trial, as it worked great for my store and was very customizable. Support did indeed reach out to me, and resolved all my problems. Great product, great company, overall very happy with this app. Original Review: "Free" Trial is not free. I decided to get this app to test before launching it publicly in my online store. I opted in for the free trial during this time to remove the EA branding in case I actually wanted to launch it earlier. I tested this app on different web browsers, mobile phones, computers, and tablets to make sure that it was what I wanted to start paying for and that it worked for all of my customers with my shops theme. A couple days later, there is a $9.99 charge. Apparently, during the free trial, if you go over 100 website views (which is not a lot, especially when all of those were generated by me visiting the website different times to test out different features) you end up having to pay for the free trial. I tried reaching out to support, and if they gave me an answer or helped me out I would've left a 5 star review, as the free version of this app is great - but no one reached back. It's sad as this was a good app that I could've continued using but hidden fees on "free" trials are not for me.