All reviews

Rating Breakdown

  • 5
    89% (596 ratings)
  • 4
    7% (45 ratings)
  • 3
    2% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 92% (611)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 2, 2025

Has been great to deal with and is very helpful with any issues or glitches

Using app

Over 1 year

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for your Review. Our customer support team has sent you an email for complete guidance in this regard. Thanks

5 / 5 Share

March 28, 2024

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2024

I recently added Wheelify to my Shopify store, and it's been an absolute game-changer in making shopping more interactive and fun. Beyond the innovative "spin the wheel" feature, which has brilliantly boosted engagement and sales, I was incredibly impressed by the support team, especially Eva. Her assistance was nothing short of exceptional. Eva was not only responsive but also incredibly detailed in her guidance, ensuring I could maximize Wheelifyโ€™s potential with ease. The setup process was straightforward, thanks to the user-friendly design of Wheelify and the outstanding support from their team. Eva's helpful tips and quick responses made what could have been a complex implementation process feel like a breeze. Her expertise not only helped me tailor Wheelify perfectly to my storeโ€™s theme but also significantly enhanced my confidence in using the app to its full capacity. For anyone considering Wheelify for their Shopify store, the app itself is a fantastic tool, and the support you'll receive, particularly from agents like Eva, makes it even more valuable.

Store

Arcwell

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

This Review has made our Day. Thanks a lot for sharing these wonderful comments. ๐Ÿ˜‡

5 / 5 Share

March 26, 2024

Luis was a big help from the minute I installed the app!! My first time building a website, saw a spinner on another website and wanted one!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your feedback. We are super happy that our live chat team was able to assist you. We wish you the best of luck with your campaign.

5 / 5 Share

June 21, 2025

Alan was very helpful with the app integration!!! Excellent customer service!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for putting out your trust on the app and appreciating the support team. The team is 24/7 for you for any further assistance.

5 / 5 Share

March 25, 2024

Update: I update my rating due to the excellent attention of the support team, they approached me and solved the issue of inadequate charge, the app has actually worked very well for us and is excellent to use and intuitive for the user.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Update: Thank you so much for trusting us. We are always here for you. We sincerely apologize for this technical error. Our customer support manager has already sent you an email in this regard. Please reply back so that we can resolve this for you asap. Thanks

5 / 5 Share

March 19, 2024

Absolutely amazing support

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot. Your satisfaction is our utmost priority.

5 / 5 Share

March 26, 2024

I had an issue with the Wheelify, but they helped me within 24 hours

Using app

7 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review. Our technical team has resolved the concern in less than 24 hours. Please check your email as our support manager has contacted you. Thanks

5 / 5 Share

March 18, 2024

We have yet to go live with this app, as we're needing to make a few customizations but customer support has been very responsive and helpful so far!

Store

Opopop

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for putting out your trust on the app and appreciating the support team. The team is 24/7 for you for any further assistance.

5 / 5 Share

March 15, 2024

Their service is very attentive. I will review it after using it for a period of time.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot. Your satisfaction matters the most. The team is always there to help with the app functions and to make the best use of it. Cheers.

5 / 5 Share

March 15, 2024

Great app, excellent support as well!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback.

5 / 5 Share

March 14, 2024

Awesome! They helped us inmediately and great attention!

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your feedback. We highly appreciate it and are happy that our team was able to help you.

5 / 5 Share

March 12, 2024

Very helpful customer service!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your feedback.

5 / 5 Share

March 10, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for rating the app. ๐Ÿ˜‡

5 / 5 Share

March 8, 2024

Great app, sam was very helpful and responsive when helping me set up the spinner. Good app and great customer service!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your feedback and appreciating the 24/7 live chat support. We are always here for our valuable customers.

5 / 5 Share

March 5, 2024

So far I am satisfied. I will give another in a few days after I see how it works. Customer service was great

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your feedback. Your satisfaction is our top priority. Our 24/7 Live Support team is always available to assist you further or address any questions you may have.

5 / 5 Share

April 18, 2025

Fantastic service from the team - this should help our customers as well get amazing deals on our online store. All the best Golf Store UK

Using app

About 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks a lot ๐Ÿ™

5 / 5 Share

March 4, 2024

I just have to rave about the incredible help I received from Alan while setting up my spin wheel! Let me tell you, folks, he was an absolute lifesaver! I have no experience what so ever and he guided me through the whole process, very professional and kind, definitely the kind of employee any business needs.

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback. Our goal is customer satisfaction, and we're thrilled to have achieved it for you. ๐Ÿ˜Š

5 / 5 Share

March 2, 2024

i was having trouble setting up the wheel she reassured she will do everything for me and she did in less than 5 minutes so friendly and helpful such an amazing app

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback and appreciating the 24/7 live chat support. We are always here for our valuable customers. We wish you the best of luck with the App and Store Sales. ๐Ÿ’ฐ ๐Ÿ˜‡

5 / 5 Share

Feb. 24, 2024

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for rating the App. We highly hope that the App will help you in achieving your desired goals. ๐Ÿ˜‡