All reviews

Rating Breakdown

  • 5
    89% (596 ratings)
  • 4
    7% (45 ratings)
  • 3
    2% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 92% (611)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2023

great so far. looking forward to the app. Hoping to increase customer engagement on our site and has been good to use.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

The support is simply fantastic and very friendly! Luis helped me get the app online very fast and just how I wanted it!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Alan was amazing! He addressed all of my concerns and made sure all systems were connected correctly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Muy útil y fácil de personalizar, el equipo de ayuda siempre está pendiente de lo que necesites... ya la he usado en 2 ocasiones!

Store

Maaji

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2023

The Wheelify support team is incredibly helpful! They are kind over message, always available, and answer any questions I may have. I appreciate them and their help incredibly!! Special shout-out to Eva, Ross, and Luis. :) <3

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

The app is good; although I haven't tried another one, I have no intention of switching. The customer service is good and friendly, although they don't speak Spanish, which forces me to use a translator for all interactions. Additionally, the app is not available in Spanish, so when installing it, I had to use a webpage translator. This would be my only negative comment. They could also improve the graphical aesthetics of the roulette, but overall, I give it a 9.5 out of 10.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We apologize for the inconvenience. Our Customer Success Manager has sent an email to you. Please respond to him and we assure you to resolve all your grievances. We are committed to helping you.

5 / 5 Share

June 7, 2023

Very helpful team on hand to make it all very easy, app seems super, looking forward to our campaign going live.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

All of the chat agents on the live chat have been super helpful in solving my problems, including sending screen shots, or making edits for me.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2023

I love this new app for my store. The support team is superb! I'm excited about the additional traffic it will drive to my store!

Store

iEsteem

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

Would definitely recommend using this app for your site! i have had this app installed for about a year and have constantly gained customers from it. i had one little hiccup and reached out to customer support & within 5 minutes my issue was resolved. I am very satisfied with this app!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

The team was very helpful re-activating spin wheel for us! The directions were easy to follow and the instant help is greatly appreciated. A huge shout out to the chat team at wheelify. This is my second time, they always come through :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

I just set up the APP and the support team was really helpful. We hope the APP brings us some new orders soon.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

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Store

VEAVON

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Easy and flexible app configuration. Allows for customisation beyond most apps in this class, and hooks to Shopify in a seamless and functional manner. No complaints at this stage!

Using app

23 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 21, 2023

Amazing service ! I am very satisfied ! I did not know why I was not having sales and Sam was able to provide me the reason. The codes werent working and Sam helped me in minutes.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

The customer service is really great! Daniel help me to resolve my confusion immediately. Very happy with app so far.

Store

Petisan

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2023

Good app and customer support! They have made a custom optimization. Appreciate that. Def. on of the best app

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

Very good reactivity from the chat1 5 star ise for that , i need to test it for a month to see if its be realy good

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Daniel was great help.. fast, friendly and knowledgable.. this 100 character minimum is bullshit. :)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Excellent prompt service. Looking forward to the results from the spin wheel app. We are wanting to offer our customers 25% OFF on all new orders.

Using app

8 minutes

Total reviews

1

Average rating

5.0