Wheelify Spin Wheel Discount
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The app is good; although I haven't tried another one, I have no intention of switching. The customer service is good and friendly, although they don't speak Spanish, which forces me to use a translator for all interactions. Additionally, the app is not available in Spanish, so when installing it, I had to use a webpage translator. This would be my only negative comment. They could also improve the graphical aesthetics of the roulette, but overall, I give it a 9.5 out of 10.
We apologize for the inconvenience. Our Customer Success Manager has sent an email to you. Please respond to him and we assure you to resolve all your grievances. We are committed to helping you.
Very helpful team on hand to make it all very easy, app seems super, looking forward to our campaign going live.
It would be good to see more template for wheelify. I would expect more flexibility to add custom fields. Customer service is excellent.
Thank you for sharing valuable feedback. The App gives multiple options in the templates section. Moreover, you can also put up a custom background behind your wheel. Feel free to explore the App and we hope that your experience will eventually convert into 5 Stars 😊 All the very best.
I love this new app for my store. The support team is superb! I'm excited about the additional traffic it will drive to my store!
Would definitely recommend using this app for your site! i have had this app installed for about a year and have constantly gained customers from it. i had one little hiccup and reached out to customer support & within 5 minutes my issue was resolved. I am very satisfied with this app!
The team was very helpful re-activating spin wheel for us! The directions were easy to follow and the instant help is greatly appreciated. A huge shout out to the chat team at wheelify. This is my second time, they always come through :)
I just set up the APP and the support team was really helpful. We hope the APP brings us some new orders soon.
Easy and flexible app configuration. Allows for customisation beyond most apps in this class, and hooks to Shopify in a seamless and functional manner. No complaints at this stage!
Amazing service ! I am very satisfied ! I did not know why I was not having sales and Sam was able to provide me the reason. The codes werent working and Sam helped me in minutes.
The customer service is really great! Daniel help me to resolve my confusion immediately. Very happy with app so far.
Good app and customer support! They have made a custom optimization. Appreciate that. Def. on of the best app
Very good reactivity from the chat1 5 star ise for that , i need to test it for a month to see if its be realy good
Daniel was great help.. fast, friendly and knowledgable.. this 100 character minimum is bullshit. :)
Excellent prompt service. Looking forward to the results from the spin wheel app. We are wanting to offer our customers 25% OFF on all new orders.
Great Service. App works well!
We’re truly sorry to hear about your frustration. Regarding the duplicate discount concern, our team thoroughly investigated the issue and confirmed that it relates to Shopify’s automatic discount logic, which is outside Wheelify’s control. We have already shared a clear workaround with you to prevent discount stacking and resolve this moving forward. We’re still happy to assist further and ensure everything runs smoothly on your store. Please feel free to reach out, we’re here to help. Wheelify Team
Love it! Great customer support, which is very important. The app is perfect for its purpose. Great design!
Service client réactif. L'application est assez restreinte, mais permet déjà beaucoup de choses. A voir dans le temps ce que cela donne. En tout cas bonne première expérience.
Great customer service and product. The Spin Wheel looks awesome on our Store, I recommend this application!
1st class experience! I needed some help with setup, I spoke to "Alan" on support - He replied instantly and fixed my issue, very friendly and professional. I highly recommend this app, its great!
My customer support agent, Alan, was very helpful and quick to respond to all of my questions so set-up was easy.
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