All reviews

Rating Breakdown

  • 5
    89% (596 ratings)
  • 4
    7% (45 ratings)
  • 3
    2% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 92% (611)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2023

The Best Service , Eva help walked me though getting setup up and rolling Thank You very much. Skunks Hobbies LLC

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2023

Fantastic tool for my Shopify website. I would highly advise everyone to get it and use it. Its boosting my sales already

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

Amazing Customer Support. They help you do everything in minutes. Highly Recommended. Luis helped me a lot, so a special thank to him.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

Great app, easy to set up. Chat support team is awesome! They are very fast and they help us set up our first campaign.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

June 29, 2023

Me ha gustado mucho, la estoy probando hace unas semanas, si tienes una duda te responden inmediatamente, lo que es fundamentel, seguiré probando!!! La recomiendo :)

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

The app is really easy to use! Their customer service is also very helpful and readily available. Integrates really well with Klaviyo.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Always great working with them

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 18, 2024

nice job

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We apologize for any inconvenience. However, upon checking records, we have not received any inquiry from your side. Our 24/7 customer support team has sent you an email to resolve your concerns. Please respond to that email, and we will ensure the smooth flow of app services. Thank you.

5 / 5 Share

June 23, 2023

The tool is really very good, even if a pair of functions and designs would be cool. But the support is really the best. They helped me solve a problem within a few minutes, even though I don't even have the Pro version.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

simple and easy to use and the instant help was amazing! answered myself within seconds and stayed chatting while i created a campaign.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

really helpful support, enabling me to get it all set up in an hour. Much appreciated! I look forward to getting some emails in from it.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

great so far. looking forward to the app. Hoping to increase customer engagement on our site and has been good to use.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

The support is simply fantastic and very friendly! Luis helped me get the app online very fast and just how I wanted it!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Alan was amazing! He addressed all of my concerns and made sure all systems were connected correctly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Muy útil y fácil de personalizar, el equipo de ayuda siempre está pendiente de lo que necesites... ya la he usado en 2 ocasiones!

Store

Maaji

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2023

The Wheelify support team is incredibly helpful! They are kind over message, always available, and answer any questions I may have. I appreciate them and their help incredibly!! Special shout-out to Eva, Ross, and Luis. :) <3

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 12, 2023

Most unhelpful "Help Desk". Pretty sure it's just a chat bot with completely irrelevant answers to your questions. Do not waste your time if you are an entrepreneur with limited resources.

Using app

16 minutes

Total reviews

6

Average rating

4.2

5 / 5 Share

June 19, 2024

The app is good; although I haven't tried another one, I have no intention of switching. The customer service is good and friendly, although they don't speak Spanish, which forces me to use a translator for all interactions. Additionally, the app is not available in Spanish, so when installing it, I had to use a webpage translator. This would be my only negative comment. They could also improve the graphical aesthetics of the roulette, but overall, I give it a 9.5 out of 10.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We apologize for the inconvenience. Our Customer Success Manager has sent an email to you. Please respond to him and we assure you to resolve all your grievances. We are committed to helping you.

5 / 5 Share

June 7, 2023

Very helpful team on hand to make it all very easy, app seems super, looking forward to our campaign going live.

Using app

42 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

June 7, 2023

It would be good to see more template for wheelify. I would expect more flexibility to add custom fields. Customer service is excellent.

Using app

About 19 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for sharing valuable feedback. The App gives multiple options in the templates section. Moreover, you can also put up a custom background behind your wheel. Feel free to explore the App and we hope that your experience will eventually convert into 5 Stars 😊 All the very best.