Wheelify Spin Wheel Email Pop
Spin Wheel discount popup game to build sms and email...
Rating
4.8
feedback
1,300
chart
#519
All reviews
Rating Breakdown
Review RSS Feed
June 15, 2024
I talked with Luis about how to set up the campaign. It was a truly great customer service!
Thanks a lot
June 12, 2024
Great support from team member Arya! Very helpful!
Thank you so much for this feedback. We are glad that our team was able to help you. 🙂
June 11, 2024
Great customer service!
Thank you so much for this feedback. We are glad that our team was able to help you. 🙂
June 9, 2024
Easy to setup, Great customer support with instant resolution, Must try
Thank you so much for this feedback. We are glad that our team was able to help you. 🙂
June 7, 2024
Easy installation and great help with the set up !
Thank you so much for this feedback. We are glad that our team was able to help you. 🙂
June 10, 2024
Don’t use Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried the wheel but no one received a discount. If it's showing that no one used the app its because it did not work and unfortunately support could not assist me with fixing the issue. I've had the app for 27 days so far AS SHOWN BELOW. I did not uninstall it right away. Some other shopify apps are doing fine and their customer service has been great but this one is just super annoying!
We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team has also not been contacted. Our support manager has emailed you regarding this issue. Please respond so that we can resolve the issue and improve your app experience.
June 6, 2024
The app is quite intuitive. Daniel from support helped to set me up in just a few minutes and went above and beyond to make it even easier. Awesome!
Thank you for your wonderful feedback. It has made our day!
June 4, 2024
It is so great tool. It is my first time to use. very easy to install and the after-sale service is so quick and good. Worthy!
Thank you so much for your feedback.
May 31, 2024
Great app and fantastic customer service!! Huge thanks
Huge thanks to you as well for posting a wonderful review. We are glad that we were able to help. 😊
May 30, 2024
The app is simply amazing and the support is spot on with the requests I gave them.
Thank you so much for this feedback. We are glad that our team was able to help you. 🙂
May 28, 2024
SO FAR SO GOOD, THANK YOU FOR HELPING ME SET THIS UP
Your satisfaction is our pleasure. Thank you for sharing the wonderful feedback. 🙂
May 28, 2024
they are live support but faster than anz AI tools. friendly and supportive. the person who helped me was Daniel and he is a very nice guy and help you with all the problems. he has at least one solution for the problems.
This Review has made our day. Thank you so much. 🙏🏻
May 25, 2024
Great app very easy to navigate and Luis from customer support was extremely helpful. Highly recommend!
May 21, 2024
Thank you for rating the app. We encourage you to update this review later once you have fully experienced it on your store. We hope that the app will perform well and help you achieve your goals. For any questions or assistance, our 24/7 live support team is available. Thanks, CareCart Team
May 21, 2024
Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.
Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email regarding this. Please respond to him and let us know if you require any further assistance. Thanks, CareCart Team