All reviews

Rating Breakdown

  • 5
    86% (1,116 ratings)
  • 4
    10% (127 ratings)
  • 3
    3% (39 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2024

I talked first with Luis and then with Alan, super attention and above all they helped me solve my problem, keep up the good work!! Thanks for the support

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2024

helpful

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

yes

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2024

llevo poco tiempo usandola y m,e parece muy buena y excelente herramienta

Using app

18 minutes

Total reviews

1

Average rating

5.0

3 / 5 Share

March 28, 2024

Difficult to guide and create. Hopefully I become more familiar with it.

Using app

29 minutes

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for your Review. Our customer support team has sent you an email for complete guidance in this regard. Thanks

5 / 5 Share

March 28, 2024

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2024

I recently added Wheelify to my Shopify store, and it's been an absolute game-changer in making shopping more interactive and fun. Beyond the innovative "spin the wheel" feature, which has brilliantly boosted engagement and sales, I was incredibly impressed by the support team, especially Eva. Her assistance was nothing short of exceptional. Eva was not only responsive but also incredibly detailed in her guidance, ensuring I could maximize Wheelify’s potential with ease. The setup process was straightforward, thanks to the user-friendly design of Wheelify and the outstanding support from their team. Eva's helpful tips and quick responses made what could have been a complex implementation process feel like a breeze. Her expertise not only helped me tailor Wheelify perfectly to my store’s theme but also significantly enhanced my confidence in using the app to its full capacity. For anyone considering Wheelify for their Shopify store, the app itself is a fantastic tool, and the support you'll receive, particularly from agents like Eva, makes it even more valuable.

Store

Arcwell

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

This Review has made our Day. Thanks a lot for sharing these wonderful comments. 😇

5 / 5 Share

March 26, 2024

Luis was a big help from the minute I installed the app!! My first time building a website, saw a spinner on another website and wanted one!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your feedback. We are super happy that our live chat team was able to assist you. We wish you the best of luck with your campaign.

5 / 5 Share

March 24, 2024

About to start using the app now! Will tell you how it goes within next 30 days

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your feedback. Wishing you the best of luck with your conversions. The team is available 24/7 for you.

5 / 5 Share

March 22, 2024

Alan was very helpful with the app integration!!! Excellent customer service!!! ⭐️⭐️⭐️⭐️⭐️

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for putting out your trust on the app and appreciating the support team. The team is 24/7 for you for any further assistance.

5 / 5 Share

March 25, 2024

Update: I update my rating due to the excellent attention of the support team, they approached me and solved the issue of inadequate charge, the app has actually worked very well for us and is excellent to use and intuitive for the user.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Update: Thank you so much for trusting us. We are always here for you. We sincerely apologize for this technical error. Our customer support manager has already sent you an email in this regard. Please reply back so that we can resolve this for you asap. Thanks

5 / 5 Share

March 20, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for rating the app.

5 / 5 Share

March 19, 2024

Absolutely amazing support

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot. Your satisfaction is our utmost priority.

5 / 5 Share

March 26, 2024

I had an issue with the Wheelify, but they helped me within 24 hours

Using app

7 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review. Our technical team has resolved the concern in less than 24 hours. Please check your email as our support manager has contacted you. Thanks

3 / 5 Share

March 18, 2024

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for rating the app. According to our records, we didn't find any support conversation from your account. Our manager has sent you an email. Please respond to it so we can resolve your concerns.

5 / 5 Share

March 18, 2024

We have yet to go live with this app, as we're needing to make a few customizations but customer support has been very responsive and helpful so far!

Store

Opopop

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for putting out your trust on the app and appreciating the support team. The team is 24/7 for you for any further assistance.

5 / 5 Share

March 15, 2024

Their service is very attentive. I will review it after using it for a period of time.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot. Your satisfaction matters the most. The team is always there to help with the app functions and to make the best use of it. Cheers.

5 / 5 Share

March 15, 2024

Great app, excellent support as well!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback.

5 / 5 Share

March 15, 2024

Great customer service and easy to use. I love how responsive the team has been to every question I've had.

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 14, 2024

Awesome! They helped us inmediately and great attention!

Using app

22 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your feedback. We highly appreciate it and are happy that our team was able to help you.