SPD Split Payment & Deposit
All reviews
Muy buena experiencia. Un soporte al usuario eficiente y amable
We are glad to hear you had a great experience! Our team is always here to provide efficient and friendly support. ๐
Amazingly helpful and patient with me being slow to understand on how to integrate the app and use it on my website, absolutely amazing service by Javid
Thank you for your wonderful review! ๐ We're so happy to hear that our team could guide you through the setup and make things clear. We truly appreciate your kind words and are always here to help whenever you need! ๐
I integrated this app and found I had an issue with it only partly showing on the product page. I contacted the app company and they guided me through the changes on a google meet conference call to ensure the set up was edited correctly for my customers. I was happy to resolve this issue with them reasonably quickly as it was a little above my novice shopify expertise !
Thank you so much for sharing your experience! ๐ Weโre really happy we could jump on a Google Meet and help get everything set up correctly for you. Shopify can definitely get tricky at times, so itโs great to hear we were able to resolve this together quickly. If you ever need help again, just reach out weโre always here for you ๐
Very responsive support. I was able to ask questions during the install and receive my answers in moments. SPD Split Payment is incredible nimble and flexible. Money and payment collection can be a tough subject. Black Hills School of Massage needed a way to allow students to pay an initial tuition deposit and then pay the remaining balance over several months. I am very grateful to Val and the team :) You allow us to focus on the students and not worry about payment collections and back-office administration.
Thank you so much for your detailed feedback! ๐ Weโre thrilled to hear that SPD Split Payment is helping you manage payments smoothly and letting you focus on your students. It means a lot to know our support made the setup process easy for you! ๐
Thank you so much! ๐ We really appreciate your support and are glad youโre enjoying the app! ๐
Is a little tricky but Val helped me a lot and solves the problems! Very nice app
Thank you for your feedback! ๐ Weโre glad to hear the app is working well for you and that our support was able to help solve any issues. We really appreciate you sharing your experience! ๐
Had a small issue with the set up in my store. Reached out to the app support and Javid was able to resolve the issue quickly and was a lot of help! Really appreciate his help!!
Thank you for sharing your experience! ๐ Weโre glad the issue was resolved quickly and that our support could assist you. We really appreciate your kind words! ๐
Great customer service. When there wasn't a resource for customizing the customer confirmation email the rep listened to my idea and said they would discuss with their team. It's wonderful that the SPD team is willing to hear and collaborate with it's app users to create a better experience.
Thank you for your kind words! ๐ Weโre delighted to hear that our team could listen and collaborate with you. Feedback like yours helps us improve and create a better experience for everyone, and we really appreciate it! ๐
Javid was quick to assist and help with our needs!
Thank you so much for your kind words! ๐ Weโre thrilled to hear Javid could assist you quickly and meet your needs.
This app has everything I need! I make custom guitars and the ability to accept a down payment and send an invoice upon completing the guitar is second to none. Maryna was extremely helpful getting this setup right for me and I couldn't be more pleased. Don't try the other apps, they don't have the same level of functionality. Just get it!
Thank you so much for the amazing feedback! ๐ธโจ Weโre thrilled to hear our app is a perfect fit for your custom guitars and that Maryna was able to get everything set up just right for you. Your kind words mean a lot to our team ๐ Wishing you tons of success with your beautiful creations! ๐
I had such a great experience with Maryna! She was incredibly patient, kind, and thorough in helping me figure out how to set up installments. She explained everything step by step, made sure I understood the process. I really appreciate the clear communication and the extra effort to make sure everything was working perfectly. Truly outstanding support. Thank you!
Thank you so much for your kind words! ๐ Weโre thrilled to hear that Maryna was able to guide you step by step and make the process smooth for you. We truly appreciate you taking the time to share your experience and for choosing our app ๐๐
Fast, professional and exceeded my expectations. Will definitely feel comfortable asking for help in the future.
Thank you so much for your wonderful feedback! ๐ Weโre so glad to hear that we exceeded your expectations ๐ It means a lot to us that you feel comfortable reaching out in the future, weโll always be here to help ๐๐
thank you for your help javid it was great to speak with you and fix our website
Youโre very welcome! ๐ It was a pleasure speaking with you as well, and Iโm really glad we could get your website fixed. ๐ Donโt hesitate to reach out anytime you need support
fast responsive support.
Thank you so much! โจ Weโre glad you found our support fast and responsive ๐ Always here if you need anything ๐ก
Zia was great help setting up and explaining Split payments.
Thank you so much for your wonderful feedback! ๐ Weโre thrilled to hear that Zia could assist you and make the setup process smooth and clear. Your support means a lot to our team, and weโre always here to help whenever you need us! ๐
I had some questions about the App and how it works, so I contacted the Support Team. They were very fast in answering and to respond all my doubts. I am very happy and recomend this App.
Thank you so much for your kind words! ๐ Weโre glad our support team could help answer all your questions and make your experience smooth. Your recommendation means a lot to us! ๐
Efficient customer support
Thank you for your kind words! ๐ We're so glad our support could help ๐ก If you ever need anything else, we're just a message away! ๐๐
Works perfect with us in Kenya after some customization would recomend. Maryna was very helpful in making this a success.
Yay!๐ So happy to hear itโs working great for you in Kenya Thank you for the kind words, it was a pleasure helping out ๐ If you ever need anything else, you know where to find me! ๐
Great support - timely & very helpful
Thank you so much for your kind feedback! ๐ Weโre really glad to hear that our support was timely and helpful. If thereโs anything else we can assist you with, donโt hesitate to reach out, weโre always here for you! ๐ชโจ
If these guys deliver on my request, then Andrey deserves a promotion!
Haha, challenge accepted! ๐ Weโll do our best to deliver, Andrey is already blushing from the compliment! Thanks a ton for the good vibes, weโll keep you posted! ๐๐ช
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