Spocket ‑ US & EU Dropshipping

Sept. 25, 2023

Spocket offers a smooth import platform.

Oct. 1, 2023

Leah is very supportive in helping the drop shippers by providing specific answers to their questions.

Sept. 25, 2023

Spocket is indeed a great dropshipper, wholesale store with many attractive products. Definitely fantastic customer service representatives, few to mention, Marriya, Ria, Irene and others. Excellent team. Winning products offers a closer insight on what are the ideal products that sells. Excellent overall.

Sept. 25, 2023

Spocket has all the latest and greatest

Sept. 23, 2023

Sept. 23, 2023

yes good

Sept. 23, 2023

There is a good selection of products. It's great that they ship from the US. Customer service is quick and efficient. It would be great if higher quality pictures could be provided as well as a template where description of and sizes of products are mandatory. -Prinz

Sept. 23, 2023

nice!!!

Sept. 23, 2023

WARNNING. I recently embarked on a journey with Spocket, opting for their 14-day trial for 99 cents, eager to explore the opportunities it could offer to my Shopify store. However, my experience was less than pleasant. I found myself unable to connect to my Shopify account without being charged 99 cents repeatedly, preventing me from even sampling the services Spocket promises. I understand that for many of us, launching and running our own business is a cherished dream, and the financial aspect of it is crucial. We venture into such services to enhance our businesses, not to encounter unnecessary financial strains. Therefore, it is pivotal that we make informed decisions to protect our aspirations and hard-earned money from high-risk situations. Below, I have summarized the prevalent complaints about this app. My intention is not to disparage any service but to share my experience so that you can make informed decisions and potentially save yourselves from unfavorable experiences. I sincerely hope this information is helpful to you, and I wish you all success and fulfillment in your entrepreneurial journey. May your businesses flourish and your experiences be fruitful and rewarding! 1. SPOCKET'S DISHONESTY Complaints of Spocket being dishonest and unreliable, with instances of customers feeling misled. Issues with Spocket's representation of product origins; products purported to be from the US turned out to be from China. Accusations of Spocket displaying false advertising about its services. 2. POOR CUSTOMER SERVICE AND SUPPORT Numerous complaints about unresponsive and unhelpful customer service. Instances of customers feeling frustrated due to a lack of support and resolution to their problems. Reports of unresolved issues even after multiple contacts with customer service. 3. UNFAIR BILLING PRACTICES Complaints of being charged even after cancelling the service. Issues with unauthorized and unexpected charges, causing inconvenience and financial stress to customers. Difficulty obtaining refunds, with some customers having to resort to disputes through payment providers. 4. SUBSTANDARD PRODUCT QUALITY AND SELECTION Dissatisfaction with the quality and variety of products available on Spocket. Complaints about the products being overpriced and not meeting the expectations set by Spocket's advertisements. Issues with misrepresented products and inaccurate product information. 5. SUPPLIER ISSUES AND UNRELIABILITY Complaints about the unreliability and unresponsiveness of suppliers on the Spocket platform. Issues with order fulfilment and inventory management, leading to loss of business and customer trust. Instances of wrong items being sent to customers and delays in order processing. 6. DIFFICULT AND INCONVENIENT PLATFORM USAGE Reports of the Spocket app being difficult and inconvenient to use. Challenges with navigating and utilizing the features of the platform effectively. Frustration with the limitations and restrictions imposed by the platform on order processing. 7. FALSE AND MISLEADING REVIEWS Suspicions and accusations of Spocket displaying false and misleading reviews. Concerns about the authenticity and reliability of the positive reviews and ratings displayed by Spocket. Issues with Spocket's response to negative reviews, including accusations of providing fake responses. 8. DAMAGE TO BUSINESS REPUTATION Complaints of Spocket’s service causing damage to the reputation of user businesses. Loss of customer trust and business due to unresolved issues and poor service from Spocket. Stress and negative impact on businesses due to the unreliability and poor quality of Spocket's services. 9. GENERAL DISSATISFACTION AND WARNINGS General dissatisfaction with Spocket's services and warnings to potential users to avoid the platform. Accusations of Spocket being a scam and conducting unfair business practices. Strong recommendations to consider alternative platforms and services.

Sept. 26, 2023

Leah is very patient with me as I start my new business venture. She is very knowledgeable about the Spocket platform and is able to answer my questions.

Sept. 22, 2023

ok

Sept. 22, 2023

awesome.//////////////////////////////////////////// all options..............................................................................................................................................................................................................

Sept. 21, 2023

Great App, easy to use

Sept. 21, 2023

I was having trouble importing my products to my store so I chatted with Alleighna and she was a great help! She told me what the problem was and then compensated me with 14 me with adding on 14 more days to my free trial for the inconvenience. I would highly recommend spocket to anyone!

Sept. 21, 2023

I was still on my introductory trial period to Spocket. I had some specific questions about one of the suppliers. Janela in Customer Service was very helpful being the bridge between me and the supplier and we got the answers we needed from the supplier. Thanks to Janela and the team for their courteous and professional assistance!

Sept. 20, 2023

i've used them in the past stores they were awesome!!!!

Sept. 20, 2023

I have had a great experience with spocket. All in all 10 out of 10. Especially with Lorena who is one of the members of the support team!

Sept. 20, 2023

Great

Sept. 20, 2023

good

Sept. 19, 2023

When I started with Spocket everything was simple and easy to understand. I use the app in finding the most in demand products and it did not disappoint me. During my journey, I had sync issues caused by my other third-party app which did not make my shipping process easy for me. Their customer service is on point and never failed me. Spencer helped me understand about the shipping process and it made operating my business easier now. Overall, this was a very good decision for me to stay with Spocket.