Spocket ‑ US & EU Dropshipping

Nov. 5, 2023

Confusing interface, nickel-and-diming, lack of support.

Nov. 5, 2023

Even though I uninstalled the program, it keeps trying to withdraw money from my credit card.

Oct. 22, 2023

They charge way too much and all they are doing is the same service as the free apps

Oct. 15, 2023

Oct. 14, 2023

This app is so terrible its steals at any opportunity there is I started a trial and deleted the app Couple days ago I get charged 53eur and they refused any refund please never never never install you have better apps I didn't even have the app installed straight up robbery

Oct. 8, 2023

No products worth listing for the price charged.

Oct. 3, 2023

Everything is super expensive! Every single product you can do a quick google search & see their wholesale cost is already at least 3x the cost that any consumer can easily order from Amazon. Total & complete waste of time! They have a promo when you first get the app where you get your free trial extended if you review them, so I can guarantee that’s where all their good reviews came from, and then people forget to go back & update their reviews later when they realize this app will never ever generate any sales.

Sept. 23, 2023

WARNNING. I recently embarked on a journey with Spocket, opting for their 14-day trial for 99 cents, eager to explore the opportunities it could offer to my Shopify store. However, my experience was less than pleasant. I found myself unable to connect to my Shopify account without being charged 99 cents repeatedly, preventing me from even sampling the services Spocket promises. I understand that for many of us, launching and running our own business is a cherished dream, and the financial aspect of it is crucial. We venture into such services to enhance our businesses, not to encounter unnecessary financial strains. Therefore, it is pivotal that we make informed decisions to protect our aspirations and hard-earned money from high-risk situations. Below, I have summarized the prevalent complaints about this app. My intention is not to disparage any service but to share my experience so that you can make informed decisions and potentially save yourselves from unfavorable experiences. I sincerely hope this information is helpful to you, and I wish you all success and fulfillment in your entrepreneurial journey. May your businesses flourish and your experiences be fruitful and rewarding! 1. SPOCKET'S DISHONESTY Complaints of Spocket being dishonest and unreliable, with instances of customers feeling misled. Issues with Spocket's representation of product origins; products purported to be from the US turned out to be from China. Accusations of Spocket displaying false advertising about its services. 2. POOR CUSTOMER SERVICE AND SUPPORT Numerous complaints about unresponsive and unhelpful customer service. Instances of customers feeling frustrated due to a lack of support and resolution to their problems. Reports of unresolved issues even after multiple contacts with customer service. 3. UNFAIR BILLING PRACTICES Complaints of being charged even after cancelling the service. Issues with unauthorized and unexpected charges, causing inconvenience and financial stress to customers. Difficulty obtaining refunds, with some customers having to resort to disputes through payment providers. 4. SUBSTANDARD PRODUCT QUALITY AND SELECTION Dissatisfaction with the quality and variety of products available on Spocket. Complaints about the products being overpriced and not meeting the expectations set by Spocket's advertisements. Issues with misrepresented products and inaccurate product information. 5. SUPPLIER ISSUES AND UNRELIABILITY Complaints about the unreliability and unresponsiveness of suppliers on the Spocket platform. Issues with order fulfilment and inventory management, leading to loss of business and customer trust. Instances of wrong items being sent to customers and delays in order processing. 6. DIFFICULT AND INCONVENIENT PLATFORM USAGE Reports of the Spocket app being difficult and inconvenient to use. Challenges with navigating and utilizing the features of the platform effectively. Frustration with the limitations and restrictions imposed by the platform on order processing. 7. FALSE AND MISLEADING REVIEWS Suspicions and accusations of Spocket displaying false and misleading reviews. Concerns about the authenticity and reliability of the positive reviews and ratings displayed by Spocket. Issues with Spocket's response to negative reviews, including accusations of providing fake responses. 8. DAMAGE TO BUSINESS REPUTATION Complaints of Spocket’s service causing damage to the reputation of user businesses. Loss of customer trust and business due to unresolved issues and poor service from Spocket. Stress and negative impact on businesses due to the unreliability and poor quality of Spocket's services. 9. GENERAL DISSATISFACTION AND WARNINGS General dissatisfaction with Spocket's services and warnings to potential users to avoid the platform. Accusations of Spocket being a scam and conducting unfair business practices. Strong recommendations to consider alternative platforms and services.

Aug. 21, 2023

***UPDATE*** PLEASE READ BEFORE ADDING PRODUCTS TO YOUR STORE! GREEN GAI, GREEN ANDROMACHE & GOLD ANGEL These are the the suppliers I reached out to regarding their products and have not heard a response it’s been 3-4 days . This is very bad for business! Lack of response is very unprofessional.Timely and clear communication is crucial for a positive supplier-customer relationship. If my customer has a question and I cannot get a response from a supplier that is very frustrating. I thought Spocket was a good choice for me because the customer service was good. The products are good quality. The prices were on the high end though but I wanted to take a chance just because the platform was so easy to use. I see a lot of good reviews for Spocket but I don’t know how. If these suppliers do not reply back.