AkzanWholesale review for Spocket for Suppliers

March 30, 2021

I'll be honest. In theory this app is a really brilliant idea. But in execution it is very poorly supported and not very easy to use as a supplier. Spocket synced all of my products with mismatched descriptions, and some without variants. As a wholesale distributor who has over 1,000 SKUs it is not the plug and play experience I was promised. I have a very large library of products and the fact that they are not able to resync the titles/descriptions/variants makes this very cumbersome for us. On top of that, once an SKU has been retired there is no way to remove it from Spocket. I have almost 100 pages of products in my Spocket catalog and maybe 3-4 pages are actually in stock and active. To any wholesalers considering Spocket, beware as it's not as easy as they make it out to be. In my one year on Spocket I have made some sales, however this is probably the smallest part of my business. I feel with better supplier integration Spocket has much more potential but until they give suppliers more control over syncing data there is no easy solution. Spocket seems to be a small team and unless you really email them they will not look into whatever issue you are dealing with. Worth a try. Maybe the process will go easier for you. For anyone wondering, I was contacted by Spocket to join and I did not install this app until they asked me to. If you install this first you may have a different onboarding process than I did.