3D Photo Gifts review for Spocket: USA & EU Dropshipping

1 / 5

Dec. 29, 2022

You need to be careful with this company guys just a heads up. I ordered a sample that I was billed for and it never arrived. They don't have a way for you to contact the vendor to get shipping updates. Their customer service is also not aware of where the sample is. So it is lost in the ether with no explanation. I tried to get a refund but until they know where the sample is, that won't happen. So they don't know where or when it will arrive, and no refund can process until that happens. So basically, I may or may not receive anything. If you are counting on them to fulfill orders at volume, this is what you can expect. There are many other drop shippers who will handle support better. I also tried to cancel the free trial literally minutes after I got a notification that my card was billed $49.99. They told me per their terms there is no way they can refund me. If you've worked with other companies before, you know free trial refunds aren't that difficult to get refunded. So just beware if you plan to work with them.

Using app

15 days

Total reviews

2

Average rating

3.0

Developer Reply

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience! - Erwin

Spocket: USA & EU Dropshipping for Shopify
Spocket: USA & EU Dropshipping
4.7 star
6,028 reviews

Dropshipping US and EU products - Aliexpress Dropshipping

Developer
Shopify App Store