Spocket: US & EU Dropshipping
Spocket has received mixed reviews from users. Positive aspects highlighted include the ease of navigating the platform, finding products, and managing suppliers. Users appreciate the Shopify integration and the time-saving benefits of the app for dropshipping. However, negative feedback revolves around issues with customer support, billing problems, lack of automation, and difficulties in canceling subscriptions. Some users have faced challenges with product syncing, inventory management, and encountering inactive suppliers. Despite the positive features, the negative experiences reported by some users raise concerns about the overall reliability and functionality of the app.
Review RSS feed
I just installed Spocket and so far I’m really impressed! The platform is easy to navigate, and I’m enjoying exploring the products and suppliers available. Looking forward to spending more time with it and seeing how it works for my store.
Thank you for giving Spocket a try! 😊 We’re thrilled to hear you’re enjoying the platform and exploring our products and suppliers. We hope Spocket continues to make your sourcing journey easier as you build and grow your store. We’re excited to be part of your journey and wish you lots of success! 🚀 - Eleanor
This is a shocking app. Stay away from Spocket. Their is ZERO SUPPORT. 1 in 10 things work. their automation with Shopify is the worst i have ever experienced. Their is barely any automation, Spocket expect you to do all the work manually. And they LIE LIE LIE all the time. I met with their dev team 4 months back who told me they would make the improvements to ensure that price updates are synced through to shopify automatically. They told me it would take 1 week to be up and running. That was 4 months ago, still waiting. Whenever a product has a price update, they expect you to manually reimport that product back into your store, which means it is removed from your store and then resent to your store. So if you optimized the title and description, youll have to do it again and if you have thousands of products, you will have to click buttons thousands of times just to resend the same product you already sent sometimes 5 time already. Its pathetic. If you optimise the titles, they also say their system loses connection. Their service team says they will attend to problems, and week go by and you hear nothing. Its a company in complete dissaray. Their is no leadership. il slowly transiting to other companies and removing spocket completely. Then they send back long winded replies just to look like they care. Then they offer you 6 months free, thats because they legitmately CANNOT CHARGE for their platform, because not much works
We’re genuinely sorry to hear about your experience, and we understand why you’re frustrated—especially after being told that improvements were expected within a specific timeframe and then not seeing the progress you were promised. The concerns you raised around Shopify synchronization, price updates, product re-imports, automation, and the delays in receiving follow-ups are serious. We also recognize how frustrating this becomes when you’re managing a large product catalog and have already invested time optimizing your listings. We don’t want to dismiss your experience or respond with a generic explanation. We’d like to review what happened, including your previous discussions with our team, and make sure your feedback is properly escalated to the appropriate teams. We’re sorry we fell short of the level of support and reliability you expected from us. If you’re open to it, please reach out to our support team with your account details or ticket reference so we can look into your specific case and follow up appropriately.
I’ve been using Spocket for a while and have had a good experience overall. It’s easy to navigate, finding products is straightforward, and managing suppliers is pretty convenient. It’s not perfect, but it definitely makes the dropshipping process simpler and saves me time.
Thank you for sharing your experience with Spocket! We’re glad to hear that you find the platform easy to navigate, product discovery straightforward, and supplier management convenient. 😊 We also appreciate your honest feedback—it helps us understand where we can improve. We’re happy to know that Spocket is making your dropshipping journey simpler and saving you valuable time. Wishing you continued success with your store! 🚀 - Eleanor
You charged me twice to start a trial to join you, and your onboarding does not let me enter the plattform, refund me my money and stop vibe coding your stuff, idiots.
We’re sorry to hear about your experience, especially regarding the duplicate charge and difficulty accessing the platform. We understand how frustrating that must be, and we’d like to look into this and help resolve it as quickly as possible. Please reach out to our support team with the email address associated with your account so we can investigate the charges, review your onboarding issue, and assist with the refund if applicable. We appreciate you bringing this to our attention and apologize for the frustration caused
Honestly, I’ve had a really good experience with Spocket so far. It’s made finding products and adding them to my Shopify store a lot easier, and I really like not having to spend hours looking for suppliers on my own. The Shopify integration is pretty smooth, and having different suppliers to choose from is definitely helpful. There are a few things that could still be improved, but overall I’m happy with it and would definitely recommend giving Spocket a try if you’re running an online store.
Thank you so much for sharing your experience with Spocket! We’re thrilled to hear that you’ve found it easier to discover products, connect with suppliers, and manage your Shopify store. We’re also glad the Shopify integration has been working smoothly for you. We really appreciate your honest feedback about the areas where we can improve. We’re always looking for ways to make Spocket even more valuable and seamless for our users. Thanks again for your recommendation and for choosing Spocket! We’re excited to continue supporting your online store. 💙
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.