Soph D Boutique review for Spocket: USA & EU Dropshipping

1 / 5

Jan. 8, 2024

I signed up for the free trial wanting to test out before committing, I made a minor error and accidentally tied it to my wrong store. I have been trying for days to get it updated and almost halfway through the free trial and they can't seem to do a simple update to switch to the right URL. This seems to be a waste of time. At this point, I have no incentive to continue using the product if it takes days to resolve such a minor issue. What will happen if/when I have any issues with customer orders. Seems to be more headache that it is worth. I am most likely going to just cancel and not keep trying. They appear to to have some good products, but losing sales opportunities with slow resolve time.

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience! - Abby

Spocket: USA & EU Dropshipping for Shopify
Spocket: USA & EU Dropshipping
4.7 star
6,028 reviews

Dropshipping US and EU products - Aliexpress Dropshipping

Developer
Shopify App Store