Chroma Light review for Spocket: US & EU Dropshipping

Feb. 7, 2025

This service has some good suppliers and products but the prices of most products are not competitive, a large number of their suppliers are other drop shippers shipping from AliExpress, selling at a large premium. The chat with suppliers feature is a total scam. I have contacted 10+ suppliers and gotten one response. None of them ever check it. The website is slow and the search does not work properly. This makes it very hard to find products. Also for some reason as you scroll products, spocket just keeps loading more products without getting rid of the ones you already passed. It will end up freezing the website due to loading so many products. When you have problems with orders, you cannot go to the supplier and have to go through support. Support will serve as a middleman to communicate with the supplier and often will get no response. If a supplier doesnt fulfill an order, which happens very frequently, maybe as high as 10% of order, then good luck getting a refund. Chat will tell you its been done and will show in your bank in a week or something and then 2 months will go by and you still will not. Youll end up having to do a chargeback or else you wont get your refund. If you use spocket you will give your customers a bad experience relatively often as many supplier take forever to ship. The expected processing and shipping times spocket shows are totally false. The cost of spocket is higher than most dropshipping platforms but spocket as a service is no better in any way. Spocket will also offeer promotions occasionally where theyll have you leave a review for a $100 credit. You will never get this credit. If you accidently extend your plan with their predatory one click renew, YOU WILL NOT GET A REFUND. I wanted to buy the yearly plan with their promotion, accidently extended my current monthly with the misleading one click, and then they refused to refund me so i could get the right thing. While I have made some money on spocket, because of the terrible pricing on products as well as the very expensive subscription, the margins are very thin. I strongly suggest you avoid spocket.