Etawia Products review for Spocket: USA & EU Dropshipping

March 29, 2024

I recently decided to cancel my Empire subscription with Spocket within the 14-day free trial period, specifically on the 9th day. Upon cancellation, I was assured by the customer representative that the refund process would take approximately 48 hours. However, I was later presented with an offer of either a 50% refund or an extension of the free trial for an additional 3 months, which was not in line with my initial expectations. Since then, communication has been challenging, and my attempts to reach out for further clarification have gone unanswered. It has now been almost 20 days since the cancellation, and I am still awaiting a resolution. While I am hesitant to leave a negative review, I feel it’s important to share that this experience has resulted in a significant amount of my time being spent trying to resolve the issue, as well as attempting to secure a refund of $684. It is my hope that this matter will be addressed promptly by Spocket, and I look forward to an amicable resolution.