GInThePark review for Spocket: US & EU Dropshipping

1 / 5

May 31, 2024

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

We're taking your feedback to heart and are working to improve our processes to prevent similar issues in the future. We'll make sure that our customer service team is more responsive and effective in resolving complex issues like this. - Erwin

Spocket: US & EU Dropshipping for Shopify
Spocket: US & EU Dropshipping
4.2 star
532 reviews

Dropshipping US and EU products - Aliexpress Dropshipping

Developer
Shopify App Store