Official Essentials Store review for Spocket: USA & EU Dropshipping

June 21, 2024

My experience with Spocket has been quite disappointing. Initially, the platform appeared promising, offering a wide selection of products from suppliers based in the EU and US, which seemed ideal for my drop shipping business. However, my encounter with their service has been less than satisfactory. The most concerning issue is the unauthorized charges. Despite not giving my consent, I found that Spocket had charged me unexpectedly. This kind of practice is not only unethical but also deeply troubling for any business owner managing tight budgets and expenses. When I reached out to their customer support to address this issue, the response was abysmal. Their support team, especially an agent named Lorena Alejandro, displayed an alarming lack of professionalism. My messages were seen but went unanswered for an extended period. This level of neglect in customer service is unacceptable, especially when dealing with financial disputes. In summary, my experience with Spocket has been marred by unauthorized charges and a severe lack of responsive customer support. If you value transparency and reliable support in your drop shipping ventures, I would advise caution when considering Spocket.