Wild TS designs review for Spocket: USA & EU Dropshipping

1 / 5

Aug. 25, 2024

Beware of this company and the sketchy terms and conditions they have. I signed up and paid for a year subscription in August of 2023. In August 2024 they never sent me any emails alerting me of the upcoming renewal date. They just sucked $288.00 out of my account and didn't notify me until hours later. I immediately sent them a email telling them I wanted to cancel the subscription because I just do not use the service enough to justify the cost. After days of back and forth emails with several different people, they finally said they can not and would not refund my money. That is just bad business. I just dent do business with shady companies like Sproket.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

I’m truly sorry to hear about your recent experience, and I appreciate you bringing this to our attention. We take issues like this very seriously and strive to provide clear communication and support to all our customers. I apologize for any confusion or inconvenience caused by the renewal process and the lack of timely notifications. To address your concerns, I would like to look into this matter further and see if there is anything we can do to resolve the issue. Please reach out to us directly through our chat channel or send us an email at [email protected] with your subscription details so we can investigate and provide a more tailored resolution. Thank you for your feedback, and I hope we can find a way to make this right for you. - Eleanor

Spocket: USA & EU Dropshipping for Shopify
Spocket: USA & EU Dropshipping
4.7 star
6,012 reviews

Dropshipping US and EU products - Aliexpress Dropshipping

Developer
Shopify App Store