Trend Sip review for Spocket: USA & EU Dropshipping

1 / 5

Oct. 16, 2024

Unfair Billing and Poor Customer Service – Avoid! I signed up for Spocket's free trial and thought I had canceled before the trial ended. To my surprise, I was charged $299 USD without any clear notification. Their confusing cancellation process and lack of proper communication led to an unwanted renewal. When I reached out for a refund, Spocket refused, even though I had not used the service. They offered a free month, which was pointless since I had no intention of continuing. After researching, I found many others facing similar issues—unauthorized charges, deceptive practices, and poor customer support.You can check out the thread here: https://www.reddit.com/r/dropship/comments/ob83it/should_you_use_spocket/ Spocket's service feels like a trap. Be cautious if you’re considering using this platform. There are better and more transparent alternatives out there. IMPORTANT: if you’re still seeing this review, it means they never issued a refund, despite their kind reply to this message

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your experience, and I sincerely apologize for the issues you've encountered. We strive to provide clear communication and a seamless experience for all our users, and I'm sorry to hear we fell short in your case. Your feedback regarding the billing process is invaluable, and we take it seriously. I encourage you to reach out to our support team at [email protected] so we can address your concerns directly and work towards a resolution. We appreciate your patience and hope to regain your trust.

Spocket: USA & EU Dropshipping for Shopify
Spocket: USA & EU Dropshipping
4.7 star
6,560 reviews

Dropshipping US and EU products - Aliexpress Dropshipping

Developer
Shopify App Store