Clothes For Her Online Store review for Spocket: US & EU Dropshipping
Jan. 30, 2025
I have deleted my original review as I was experiencing several issues. Spocket leadership became aware of my concerns and arranged a zoom call which included two of their leadership members. They were understanding and pledged to fix the issues I brought up. Like all companies they want their customers to be happy so I appreciated the time they gave me today. It was a positive dialog and they were open to my suggestions to help Spocket rate very high with all of us who use their platform to drop-ship products. Some of the negative comments drop-ship platforms receive are really the fault of the suppliers who sell their products through these platforms. I sincerely believe Spocket's supplier team will continually work on weeding out the suppliers who are slow to ship or do not ship at all. Best suggestion I can give, if you use Spocket, let the customer service person know, through their chat, which suppliers are poor to work with. More than anyone, Spocket wants all of the suppliers to keep those who use their platform to be treated professionally so our store reputations can remain strong.
Thank you for sharing your feedback. We're really sorry to hear about the challenges you've faced with shipping times and tech issues. We understand how important it is to work with reliable suppliers, especially when it comes to maintaining your reputation on platforms like eBay. Rest assured, we take your concerns seriously and are constantly working to improve the supplier network and address any technical issues. We appreciate your patience and honesty, and we’ll continue to strive for better service. If you have any specific issues you’d like us to address, please feel free to reach out directly. Happy dropshipping!- Eleanor 😊
Dropshipping US and EU products - Aliexpress Dropshipping