FASHEMCO.COM review for Spocket: US & EU Dropshipping
March 17, 2025
I have used Spocket for a while now. Usually, I have a good experience; however, I placed an order with a supplier, and the spocket system has duplicated the order 27 times leaving me out of pocket a lot of money as the transactions have all been completed. Money has been taken from my bank account! The customer service has been awful, and the only response I get from them is, "We've already reached out to the supplier and asked them to cancel the duplicate orders." This happened at the beginning of the week, and it's now the end with no clear resolution from Spocket. This should not be this difficult. I have now gone through PayPal to dispute the duplicates, as I'm still waiting for thousands of dollars to be returned to my bank account. There are also credit card and transaction fees that I doubt I will get back from Spocket.
Thank you for sharing your experience, and we sincerely apologize for the issues you’ve encountered with the duplicate orders and the resulting frustration. We understand how stressful it must be to deal with these unexpected charges and delays. We take these matters very seriously, and we are genuinely sorry that our customer service hasn’t met your expectations during this process. Please know that we are actively investigating the issue with the supplier and working hard to resolve the situation as quickly as possible. Please send us a reply to the email sent you to. - Eleanor 😊
Dropshipping US and EU products - Aliexpress Dropshipping