Christ Faith review for Spocket: USA & EU Dropshipping
Feb. 26, 2019
*WARNING* - * FALSE ADVERTISING * DON"T Waste your money!!!! I don't usually leave reviews unless it's extraordinary, exception product or it's one of worst product. I am writing this feedback with good intension to help other new shop owners to be cautious about this app. I will be reporting to Shopify and they may take down the app soon. So use this app at your own risk. - Hidden secret of charging $99, It's shocking the Spocket app is so unprofessional. I never made any sale from the app for past two months, so i uninstall the app to save $99 monthly charges. when Spocket charged me $99 in-spite uninstall. When i saw in bank account i immediately reach out customer support, the customer support comes back after two days saying i need to do more steps, so basically uninstall app does not mean you not using the app because Spocket want to make money. As per Shopify clear instruction to remove just click on uninstall. Spocket is a tricky app do not Trust this app. - CUSTOMER Support: I joined empire the highest ($99) expecting best customer support. It was the worst customer service team, The chat session is not real time, they do NOT provide updates, they do NOT respond within 2 hours or within 24 hours. FALSE ADVERTISING. I wish to upload my chat session to prove it but the review does not allow. I was shocked to know how come they got number of five (5) stars ratings then i found out their business tactics to impress new customers... for proof please read one of the review given by OurPlacez on February 21, 2019, it's very interesting Spocket team will tell you what to put on the review...pls check it out. Probably you might get discount or special deal if you give them 5 (five) star ratings. The most interesting surprise i saw, was shocking!!! after i gave 1 (one) star, i wrote email to Spocket, next day i went to check my review just want to make sure my feedback is still there.... guess what happened i saw three 5 (five) ratings feedback within 24 hours, Spocket does not want to reveal bad feedback on list when the new user looks at the reviews, i totally understand that's how some business works to make money but someone like me losing $99 is hard pill to swallow, it's hard earned money. It's very painful falling into this scam app and losing money. Lesson learnt 1st read negative review before making decision.
We would like to sincerely thank you for your feedback! We want to assure you that Spocket will never charge you for anything other than what you’ve signed up for or purchased. We always look out for our customers and we only want what’s best for them and for their business as this will benefit not only you, but us as well in the long run. As Spocket grows, our only intention is that you grow with us and that’s why we are putting everything we can to make everything run as smoothly as possible, from the app itself up to our customer support team. Regarding the delay, we would like to learn more about your situation and what exactly happened. We want to make things right! So, please reach out to us at [email protected] and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Dropshipping US and EU products - Aliexpress Dropshipping