Pupperology review for Spocket: USA & EU Dropshipping
March 30, 2019
They are refusing to cancel my subscription and stop charging me until I submit feedback and tell them more about why I want to cancel. Extremely predatory and unethical. If a customer tells you that they want to cancel their subscription, you cancel it - period. You don't hold their credit card information hostage until you get something in return.
Thank you for taking the time to leave us a feedback. We apologize if you felt that you were not given a choice to cancel your subscription. We want to assure you that this is not something that we do. Please also know that we do not hold your credit card information hostage. In fact, this can actually be requested to be removed during cancellation process. We would love to hear more from you on how we can make Spocket better, so please contact us at [email protected] and we'll assist you from there!
Dropshipping US and EU products - Aliexpress Dropshipping